<a href="https://www.apartments.com.au/developers/s-p-setia">SP Setia</a> has lodged plans for a $750 million, three-tower mixed-use precinct that would complete the long-running redevelopment of Carlton's former Carlton United Breweries site.

The proposal at <a href="https://www.apartments.com.au/new-apartments/185-195-queensberry-street-carlton-vic-3053">46-78 Bouverie Street and 185-195 Queensberry Street</a> spans a 6,468 sqm site, the last remaining undeveloped parcels within the former brewery's 2007 masterplan.

Designed by <a href="https://www.apartments.com.au/architects/cox-architecture">COX Architecture</a>, the development will comprise two purpose-built student accommodation towers and a third build-to-sell apartment tower above a shared commercial podium and basement.

Across the three towers, SP Setia is proposing 606 build-to-sell apartments and 1,499 student accommodation units containing 2,009 beds.

The apartments will sit in the tallest tower, which will rise nearly 200m and 55 storeys. It will become&nbsp;one of the more substantial new build-to-sell apartment projects at the northern edge of Melbourne's CBD.

The apartment mix is weighted toward smaller inner-city product, with 188 studios, 206 one-bedroom apartments, 192 two-bedroom apartments and 20 three-bedroom apartments

<img alt="First look: SP Setia plans three-tower finale for Carlton’s former CUB precinct" data-entity-type="file" data-entity-uuid="8271bc87-1b0a-41b7-ac73-a425ee375261" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/3_2.png?VersionId=G4lw23o90B1boX4k4dj7rdz2ZEajS9wy" />

Part of the precinct will be a large-scale&nbsp;3,684 sqm supermarket and a further 2,198 sqm of speciality retail, creating close to 5,900 sqm of new commercial space within the precinct.

But one of the biggest components of the proposal is what sits between the buildings.

Around 4,650 sqm, or roughly 72 per cent of the site, will be publicly accessible open space, incorporating plazas, pedestrian connections, landscaped laneways and retail spill-out areas.

The ground plane is intended to finally complete pedestrian connections envisaged when the CUB masterplan was first approved nearly two decades ago, stitching together Victoria Street, Queensberry Street, Bouverie Street and Swanston Street through the former brewery precinct.

Urbis said the development would "complete the CUB precinct", with the public realm providing important north-south and east-west connections through what is currently the final undeveloped portion of the masterplanned site.

SP Setia is also exploring a new linear park within the Bouverie Street road reserve, with the concept to be developed further with the City of Melbourne through the planning process.

The proposal is being pursued through the Victorian Government's Development Facilitation Program under Clause 53.23 for significant residential development with affordable housing.

The planning report acknowledges the proposed heights exceed those contemplated under the original Comprehensive Development Plan and masterplan, but argues the built-form context has changed considerably over the past two decades.

Urbis said the three towers would instead create a stepped transition between Carlton and the Hoddle Grid, rising progressively from the 94.1-metre Tower One along the Queensberry Street edge to the 199.44-metre Tower Three closer to the established CBD-scale buildings to the south.

<img alt="SP Setia" data-entity-type="file" data-entity-uuid="e885a07a-592c-40fc-bf82-e6dbaf32da54" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/Screenshot%202026-08-21%20at%208.52.24%E2%80%AFAM.png?VersionId=7s_ErUkSKAdY1mAWp3GRZgMNCGtwhk5m" />

SP Setia plans to deliver the development across three stages.

Stage One would deliver the basement, podium and retail areas for the entire precinct alongside the first student tower. Tower Two would follow in Stage Two, before the 606-apartment Tower Three is delivered as the final stage.

If approved and delivered, the project would close out a redevelopment process that has been underway since the former brewery masterplan was approved in 2007, adding more than 2,600 student beds and apartments to a precinct already home to Swanston Central, the Barak Building, RMIT Design Hub and several large student accommodation developments.

&nbsp;

&nbsp;

Joel Robinson

SP Setia plans three-tower finale for Carlton’s former CUB precinct

Melbourne developer Lowe Living is seeking to add to its growing bayside apartment pipeline, filing plans for a boutique eight-residence development in tightly held Middle Park.

Lowe Living, which has built much of its development portfolio across Melbourne's affluent bayside and south-east suburbs, is behind the plans for the 730 sqm site at <a href="https://www.apartments.com.au/new-apartments/123-125-erskine-street-middle-park-vic-3206">123-125 Erskine Street</a>, just off Armstrong Street and within the Armstrong Street Neighbourhood Activity Centre.

The developer is seeking approval for a five-storey residential building above two basement levels, with just eight large-format apartments and 18 car spaces.

“This is a deliberately very different proposition for us,"&nbsp;Tim Lowe, Co-Founder of Lowe Living, said.

"Eight residences is exceptionally boutique, but that's precisely what this site calls for.

“There is a strong community in Middle Park and the surrounding suburbs who have spent decades building a life here. They no longer want the maintenance of a large period home, but they aren't prepared to compromise on space, quality or location. We think there is a real opportunity to capture that hyper local market. A site like this rarely comes to market.”

<img alt="Lowe " data-entity-type="file" data-entity-uuid="875fe572-0f14-4d90-9e11-55b28dd07731" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/Screenshot%202026-08-21%20at%208.42.49%E2%80%AFAM.png?VersionId=GDNQRv9BfpR9r1zkZ5UDyUM4ZvpIksut" />

The low-density proposal has been designed by Cera Stribley and is being progressed through the Victorian Government's Great Design Fast Track pathway, having already secured eligibility from the Minister for Planning.

The Office of the Victorian Government Architect supported its eligibility after finding the proposal demonstrated consistency with the program's seven design principles, while the project's financial feasibility has also been independently confirmed by Invest Victoria.

The project is targeting the downsizer market, with the planning documents describing the homes as larger-format residences and noting the two penthouses could otherwise have been configured as four separate apartments.

<img alt="Lowe 2" data-entity-type="file" data-entity-uuid="60ab0987-2da6-4175-adac-315dcf6053c6" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/Screenshot%202026-08-21%20at%208.43.15%E2%80%AFAM.png?VersionId=bOCPH0B2MFwlmaRW.TTCF9TzyifgVoQI" />

The site has dual frontage to Erskine Street and Canterbury Place and currently comprises a collection of commercial buildings used as offices, including a former heritage bakehouse, a former stable, a later gabled addition and a central courtyard.

It sits within the Commercial 1 Zone and the Armstrong Street Commercial Precinct heritage overlay, with the existing property classified as a contributory heritage place.

Heritage has subsequently played a significant role in Cera Stribley's design.

The front section of the former bakehouse facing Erskine Street will be retained, including its return walls, street-facing hipped roof and chimneys, while the Erskine Street façade and part of the western return wall of the former stable will also be incorporated into the new development.

Levels four and five will be set back five metres from the retained stable façade, while bricks removed through demolition are proposed to be salvaged and reused within the new building where possible.

<img alt="Lowe 3" data-entity-type="file" data-entity-uuid="e97927a9-a2de-4a0f-83b6-65451238abfa" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/Screenshot%202026-08-21%20at%208.43.06%E2%80%AFAM.png?VersionId=VR44AChLrX9q1XPB9GvVQV.ALXXbe4gC" />

Rather than presenting as a single five-storey building to Erskine Street, Cera Stribley has broken the development into a series of distinct forms.

A three-storey infill element will sit between the retained bakehouse and stable façades, with the upper levels recessed behind the heritage fabric. Canterbury Place will similarly feature two three-storey podium forms, separated by a central pedestrian accessway, before the upper two levels step back from the street.

A pedestrian through-link will run through the centre of the project between Erskine Street and Canterbury Place, creating entrances from both sides of the site and introducing landscaping and communal areas through the ground plane.

Landscape architect Acre has designed planting across the ground level, private terraces and upper levels, including a feature canopy tree at level three and integrated planting and arbours across the level four terraces. Five existing Erskine Street trees are proposed to be retained.

Sustainability is also a significant component of the Great Design Fast Track application. The apartments are targeting an average eight-star NatHERS rating, with no residence below 6.5 stars, while the project has achieved a 75 per cent BESS score. Seven of the eight apartments are designed for cross-ventilation, with the remaining residence using mechanically assisted natural ventilation.

The plans also incorporate an 8kWp rooftop solar system, a 5,000-litre rainwater tank and infrastructure allowing future electric vehicle charging for every residence.

Lowe has a strong portfolio across Melbourne's blue-chip suburbs. They recently launched <a href="https://www.apartments.com.au/new-apartments/jardin-house-by-lowe-living-camberwell-335-camberwell-road-camberwell-vic-3124">Jardin House by Lowe Living</a> in Camberwell, their first development in the Stonnington LGA.

Lowe Living unveils Middle Park apartment development

Article summary

<ul data-end="888" data-start="289">
	<li data-end="442" data-section-id="8tsh6o" data-start="289">DVB Projects is preparing to launch its second Gold Coast apartment development, with demolition now underway at 137 Old Burleigh Road, Broadbeach.</li>
	<li data-end="573" data-section-id="1nyxl3e" data-start="443">The 34-level tower will comprise just 49 ultra-luxury residences, including half-floor, full-floor and penthouse apartments.</li>
	<li data-end="717" data-section-id="oiyimj" data-start="574">The launch follows strong demand at DVB's nearby Sea Glass project, which is more than 50 per cent sold and currently under construction.</li>
	<li data-end="888" data-section-id="epk9o9" data-start="718">The development adds to the transformation of Old Burleigh Road, with premium beachfront apartment projects continuing to reshape the tightly held Broadbeach strip.</li>
</ul>

<a href="https://www.apartments.com.au/developers/dvb-projects">DVB Projects</a> is preparing to launch its second Gold Coast apartment development, with demolition now underway on the Broadbeach site as the Sydney developer moves closer to bringing the ultra-luxury project to market.

The 34-level tower at <a href="https://www.apartments.com.au/new-apartments/137-old-burleigh-road-broadbeach-qld-4218">137 Old Burleigh Road</a> will comprise just 49 residences, ranging from half-floor apartments through to full-floor homes and a penthouse. The launch follows the strong sales performance of DVB's nearby Sea Glass development. More than half of the apartments at Sea Glass, on the other side of Broadbeach, have been snapped up, well ahead of its late 2027 completion

<img alt="DVB Projects to commence demolition on $320m Broadbeach luxury tower" data-entity-type="file" data-entity-uuid="2944b4be-c84e-4b54-8dc1-c712e76704c0" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/E02_Exterior_Street%20Level%20Entrance.jpg?VersionId=YoNig7pRdrE3HCue7sUj78LzJteeQf3H" />

The start of demolition at 137 Old Burleigh Road signals DVB Projects’ underlying confidence in the Gold Coast’s luxury beachside apartment sector.

“We see the Gold Coast as one of the most compelling lifestyle markets in Australia, particularly at the premium end where demand continues to deepen,” said Dean Brown, Managing Director of DVB.&nbsp;

“This project has been carefully designed to respond to that demand - delivering large-format residences with a level of quality, privacy and amenity that is still relatively rare in the apartment market on the beachside."

Brown says the site itself is "exceptional."

"Old Burleigh Road is one of the most tightly held beachfront strips, and opportunities to deliver a project of this scale and calibre in this location are extremely limited.”

<img alt="DVB Projects to commence demolition on $320m Broadbeach luxury tower" data-entity-type="file" data-entity-uuid="398f377a-c037-455e-9250-0c5e0d84c35b" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/I12_FF%20Balcony.jpg?VersionId=NwOiRWGMubR1c8wthuEfggklcja7al9." />

The project will comprise 40 half-floor residences of approximately 260 sqm, alongside eight full-floor residences spanning around 524 sqm.

A single penthouse will crown the building, featuring a private pool, barbecue area, indoor gym and dedicated entertaining spaces.

Residents will have access to a resort-style suite of amenities, including a 20-metre pool with daybeds, a gymnasium, hot and cold plunge pools, a sauna, and private residents’ lounge and dining facilities.

<img alt="DVB Projects to commence demolition on $320m Broadbeach luxury tower" data-entity-type="file" data-entity-uuid="d1642bb0-9a66-4427-a022-dfc0988c6287" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/A02_Pool%20to%20View.jpg?VersionId=c0IXPyn_Gp_Kn3XCwzMrqIVkAdCEwVXP" />

Sales agent Todd Matheson, of <a href="https://www.apartments.com.au/project-marketer/pezet-matheson">Pezet Matheson</a>, which is marketing both 137 Old Burleigh Road and Sea Glass, said 137 Old Burleigh Road would address a clear gap in the market for genuine luxury products.

“There are very few opportunities on the Gold Coast where buyers can secure a residence of this size and quality in a new building,” Matheson said.

“What we’re seeing is a growing cohort of downsizers and interstate buyers who still want space - they’re not willing to compromise on living area, entertaining or finishes.

“This project has been designed with that buyer in mind. It offers the scale of a home, combined with the convenience and security of apartment living, in one of the coast’s most desirable positions.”

<img alt="DVB Projects to commence demolition on $320m Broadbeach luxury tower" data-entity-type="file" data-entity-uuid="59aae0ca-5639-4320-8aca-d0bf60f48e43" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/E01_Exterior%20Hero.jpg?VersionId=DS8Zfy2WtgUEtdfe0TEUuf1W1GfcZq8S" />

Located on a 1,156 sqm site one block from the beachfront, the development will replace an ageing walk-up building and is expected to contribute to the ongoing transformation of the Old Burleigh Road strip into one of the Gold Coast’s most prestigious residential corridors.

With the development moving into the delivery phase, 137 Old Burleigh Road is slated to hit the market later this year.

[smartcode_project_cta:default project_id=145141]

DVB Projects to launch second Broadbeach apartment tower as demolition commences

<a data-end="327" data-is-only-node="" data-start="250" href="https://www.apartments.com.au/developers/norus-projects" rel="noopener" target="_new">Norus Developments</a> has lodged plans for a new apartment development in Clayton that would add further momentum to the suburb's emerging Green Street corridor.

Plans have been lodged for the consolidated site at <a href="https://www.apartments.com.au/new-apartments/1359-1365-centre-road-clayton-vic-3168">1359-1365 Centre Road</a>, where Norus is seeking approval for 218 apartments across a 12-storey apartment building designed by <a href="https://www.apartments.com.au/architects/life-architecture-and-urban-design">Life Architecture</a>.

The proposal sits within the Clayton Major Activity Centre at the threshold of the planned Green Street corridor, a landscaped pedestrian connection intended to improve links through the precinct towards Clayton Railway Station.

The development would replace the site's existing collection of low-scale residential and commercial buildings with a single consolidated building, introducing significantly greater housing density to this part of Centre Road.

A retail tenancy is proposed at ground level to activate the Centre Road frontage, accompanied by transparent street interfaces and landscaping intended to create a more pedestrian-focused edge to the development.

<img alt="First look: Norus Developments plans landscape-led apartment project for Clayton’s emerging Green Street" data-entity-type="file" data-entity-uuid="0a5a763a-d9e9-4253-af2f-88008de27ebf" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/Clayton%20a.png?VersionId=S2WJJbat1XVkZwB9SnYtygirXgWHiklX" />

The building has been designed with stepped massing and upper-level setbacks to manage its transition towards surrounding residential properties. The planning report describes the approach as one that integrates the building into the landscape rather than treating landscaping as a secondary element.

"A strong landscape and public realm strategy underpins the proposal," Urbis states in the planning report.

"Public benefits include an affordable housing contribution, a new pocket park, generous landscaped setbacks, deep soil planting and integrated Water Sensitive Urban Design."

The report adds that these elements are intended to create "a permeable, pedestrian-focused ground plane that enhances walkability, supports urban cooling and reinforces the emerging Green Street character."

Biophilic and passive design principles extend through the residential levels, with planting, daylight, natural ventilation and views towards landscaped areas forming part of the amenity strategy.

Parking would be concentrated away from the public realm, with 145 car spaces proposed from the rear laneway rather than dominating the Centre Road frontage.

The proposal follows an extensive pre-application process with the City of Monash. Three formal meetings were held between the project team and Council from December 2025 to March 2026, with the scheme evolving through several concept iterations before the current design was lodged.

The project arrives as Clayton prepares for substantial change around its established activity centre and the wider Suburban Rail Loop precinct. Its position on Centre Road places the development within an existing concentration of shops, services and public transport, while the Green Street connection is intended to strengthen pedestrian access towards Clayton Railway Station.

First look: Norus plans landscape-led apartment project for Clayton’s emerging Green Street

<a href="https://www.apartments.com.au/developers/gardner-vaughan-group">Gardner Vaughan Group</a> has officially commenced construction on Bronze on Chevron, celebrating the sod turning of its first-ever Gold Coast development and marking a significant milestone in the company's continued expansion across South East Queensland.&nbsp;

Following the successful delivery of premium residential developments throughout Brisbane and the Sunshine Coast, <a href="https://www.apartments.com.au/new-apartments/bronze-on-chevron-8-mawarra-street-chevron-island-qld-4217">Bronze on Chevron</a> represents Gardner Vaughan Group's entry into the Gold Coast market. Bronze will deliver 119 one, two, three and four-bedroom apartments above two ground-level retail tenancies.

[smartcode_project:default project_id=107520 project_image_fid=367193]

The recent sod turning ceremony was attended by Deputy Mayor Mark Hammel, President of the Surfers Paradise Surf Life Saving Club, Cassandra Sedgman, project consultants, purchasers, project partners and invited guests to celebrate the commencement of construction.&nbsp;

Gardner Vaughan Group Chief Executive Officer Simon Betteridge said Bronze on Chevron represented an exciting new chapter for the business.&nbsp;

"We've spent almost four decades building homes that respond to the way people want to live, and we're excited to bring that experience to <a href="https://www.apartments.com.au/developments/chevron-island-qld-4217">Chevron Island</a>," Betteridge said.

"Bronze on Chevron is particularly significant because it marks Gardner Vaughan Group's first development on the Gold Coast following many successful projects across Brisbane and the Sunshine Coast."

[smartcode_project:default project_id=107520 project_image_fid=367183]

Betteridge said the ground breaking is a proud moment for the&nbsp;team and their purchasers, who can now see their future homes beginning to take shape.&nbsp;

"As both developer and builder, we're able to oversee every aspect of the project from design through to construction, ensuring the quality and attention to detail Gardner Vaughan Group has become renowned for."&nbsp;

Designed by acclaimed architectural practice <a href="https://www.apartments.com.au/architects/cottee-parker-architects">Cottee Parker</a>, Bronze on Chevron has been thoughtfully designed to complement Chevron Island's evolving streetscape while embracing its relaxed coastal lifestyle.

The development will offer generous residences with refined interiors, premium finishes and resort-style amenities, with completion anticipated in early 2029.&nbsp;

[smartcode_project_cta:default project_id=107520]

The development will offer generous residences with refined interiors, premium finishes and resort-style amenities, with completion anticipated in early 2029

Gardner Vaughan Group breaks ground on first Gold Coast development, Bronze on Chevron

COVID-19

<html><body>
On Tuesday, the Federal Government announced a finalised mandatory <a href="https://www.pm.gov.au/sites/default/files/files/national-cabinet-mandatory-code-ofconduct-sme-commercial-leasing-principles.pdf">Code of Conduct</a> (“the Code”) to aid commercial tenancies, including retail, office and industrial tenants and landlords. Here are some summarised key points of the Code to be aware of.

<h2>This Code applies to:</h2>

<ul>
<li>Small and medium-sized businesses, with an annual turnover of less than AUD 50 million, and under significant financial distress as per the government’s <a href="https://treasury.gov.au/coronavirus/jobkeeper">JobKeeper</a> programme.</li>
</ul>
<h2>Principles under this Code are as follows:</h2>

<ul>
<li>Landlords must not terminate a lease due to non-payment of rent</li>
	<li>Landlords should, instead, offer proportionate reductions in rent in the form of waivers or deferrals</li>
	<li>Landlords’ reductions must be at least 50%, however, tenants can do away with this requirement by agreement with the landlord</li>
	<li>No rent increases should be made</li>
	<li>No interest or other forms of extra charges should be imposed with respect to the rent reductions</li>
	<li>No penalties should be imposed on tenants who reduce opening hours or tenants who cease trading</li>
</ul>
The Code is enforced under the respective state and/or territory governments. In the event of a dispute between landlords and tenants, parties should seek for a dispute resolution process from <a href="https://www.vsbc.vic.gov.au/dispute-resolution/">Small Business Commissions</a> or the <a href="https://www.asbfeo.gov.au/">Ombudsman</a>. Unfortunately, for the time being, the government has yet to announce a similar Code for residential tenancies. However, there are still measures that tenants can take to protect themselves from being vulnerable in a time of crisis like this.
</body></html>

The Federal Government's rent relief policy for commercial tenancies, summarised

<html><body>
<a href="/guides/covid-19-is-it-possible-to-practise-social-distancing-at-home-absolutely">Social distancing measures</a> are tightening each day with the majority of the world's population confined to their homes. The government and health officials are urging the public to maintain a 1.5-2 metre distance from others during essential outings including grocery shopping, trips to the chemist, travel to work (essential workers only) and for one hour of exercise. At this point, it means that dog owners will still be able to walk and exercise their pets on a daily basis. 

Physical activity is important for both humans and animals, with most dogs requiring at least 2 hours of exercise each day to stay fit and healthy. 

There is currently no evidence that suggests that humans can contract the COVID-19 virus from dogs; however, studies have shown animal fur can carry the virus. 

Because of this, governments and local councils are urging dog owners to be more diligent in maintaining the health and safety of their pets such as by altering their walking schedule and creating a two-person limit when walking a dog. 

To assist you in caring for your pet during COVID-19, here's a guide to help you walk your dog in a safe and responsible manner. 

<h2>MAINTAINING GOOD HYGIENE</h2>

One essential health and safety precaution during the current pandemic is to wash your hands. Owners and dog walkers should be washing their hands for 20-30 seconds before and after each walk. 

Some health experts have also recommended people tie their hair up before going out and washing their face and hair upon returning. It is also recommended that you wipe down your dog's paws and fur before entering the home in case they have picked up germs from public surfaces.  

Surfaces such as park benches, tables, taps, bins, fences and gates should also be avoided. If you need to touch a surface, ensure that you are wearing disposable gloves or carrying hand sanitizer to disinfect the surface and your hands.

<h2>DRIVING TO DOG PARKS </h2>

<figure><a class="colorbox colorbox-insert-image" href="https://res.cloudinary.com/dz9xllyip/image/fetch/q_auto:good/https://s3-ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/pictures/article-images/screen_shot_2020-04-09_at_2.10.22_pm.png" rel="gallery-all"><img alt="" class="image-article-full-width-580px" height="386" src="/s3/files/styles/article_full_width_580px/public/pictures/article-images/screen_shot_2020-04-09_at_2.10.22_pm.png?itok=x2SLWpBQ" width="580"></a></figure>The government restrictions during COVID-19 outline that <a href="https://7news.com.au/lifestyle/health-wellbeing/scott-morrison-announces-recommendation-against-all-non-essential-travel-c-756725">cars are only to be used for essential travel</a>, which means dog walkers who prefer to drive to enclosed dog parks, will need to change their routines to exercise their dogs in walking distance from their homes. 

People living in busy city areas with few park spaces in their vicinity should also alter their walking routines, restricting themselves to only walking in off-peak hours around less-trafficked blocks. People with animals and livestock in rural areas will still be able to travel to their properties to feed and care for their animals. 

Vets will still be able to provide emergency service for animals. However, non-essential trips to the vet should be avoided. If you do require veterinary assistance, you should call the vet prior to attending. 

<h2>AN INCREASE IN PEOPLE WALKING</h2>

Due to the closure of public and outdoor gyms, swimming pools and playgrounds, many people are opting for walking as a preferred form of exercise. People with friendly dogs who are prone to approaching other people or dogs should be mindful of those that do not like dogs or interacting with them, by leashing their dogs and walking them elsewhere. 

Check for 'off-leash' signs before entering a park, or sign up to the <a href="http://www.parkyourpet.com.au/">Park Your Pet</a> app to find out where the nearest off-leash parks are in your area.

<h2>SOCIALISING YOUR DOG</h2>

Many dogs love visiting 'off-leash' parks because it gives them the chance to socialise with other dogs. However, during this time, it is advised that dogs and their owners maintain their social distance until the situation is under control.

<h2>STAYING CONNECTED WITH THE DOG WALKING COMMUNITY </h2>

<figure><a class="colorbox colorbox-insert-image" href="https://res.cloudinary.com/dz9xllyip/image/fetch/q_auto:good/https://s3-ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/pictures/article-images/screen_shot_2020-04-09_at_2.12.28_pm.png" rel="gallery-all"><img alt="" class="image-article-full-width-580px" height="386" src="/s3/files/styles/article_full_width_580px/public/pictures/article-images/screen_shot_2020-04-09_at_2.12.28_pm.png?itok=rWKbb8jg" width="580"></a></figure>It is estimated that there are <a href="https://kb.rspca.org.au/knowledge-base/how-many-pets-are-there-in-australia/">4.8 million domestic dogs</a> in Australia which equates to 20 dogs for every 100 people. Dog walking has become a very social activity, which has led many people to form friendships with their neighbours. Social media groups are a great way to stay connected during this time, and share tips and advice for other dog owners in your community.

<h2>AGGRESSIVE BEHAVIOUR </h2>

Lack of training and socialisation of dogs can lead to aggressive tendencies towards people and other dogs. Owners with dogs who have such tendencies should not be walking their dogs in parks at any hour. (As a dog walker myself, I've found people with aggressive dogs tend to walk them at night)

New Zealand has also reported an <a href="https://www.stuff.co.nz/national/120782435/coronavirus-dog-attacks-spike-during-lockdown-councils-say">increase in dog attacks</a> since the COVID19 lockdown. 

<blockquote>
"We all play a part in keeping each other safe during this lockdown and part of this is remembering our responsibilities as dog owners." 
</blockquote>

Peter Thom, Hauraki District Council spokesman via Stuff News

<h2>PLAYING IN THE GARDEN </h2>

<figure><a class="colorbox colorbox-insert-image" href="https://res.cloudinary.com/dz9xllyip/image/fetch/q_auto:good/https://s3-ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/pictures/article-images/screen_shot_2020-04-09_at_1.29.23_pm.png" rel="gallery-all"><img alt="" class="image-article-full-width-580px" height="386" src="/s3/files/styles/article_full_width_580px/public/pictures/article-images/screen_shot_2020-04-09_at_1.29.23_pm.png?itok=lODPHPJ8" width="580"></a></figure>As life under lockdown continues with many <a href="/guides/covid-19-how-to-adapt-to-working-from-home">working from home</a>, some dogs may be feeling the stress and loneliness of being locked indoors for extended periods of time. 

Pet owners with gardens are encouraged to help eliminate their dog's boredom by playing outside with them. When doing so, ensure your garden is properly secured.

<h2>INDOOR FRIENDLY GAMES </h2>

Games such as hide and seek and treasure hunts can be played indoors with your pets, as well as scent games, shorter distance fetch and tag. 

<h2>ELDERLY DOG OWNERS </h2>

The Australian Prime Minister Scott Morrison has recommended that those over the age of 70 self isolate in their homes. Dog owners aged 70+ and people who fall within the at-risk groups* are still able to walk their dogs in public, although it is advised they take care, or request the help of a neighbour or family member. 

*People with pre-existing medical conditions such as diabetes, heart disease and respiratory illnesses like asthma or a history of pneumonia are also more susceptible to contracting the virus and should consider self-isolating at home. 

<h2>WALKING SOMEONE ELSE’S DOG </h2>

<figure><a class="colorbox colorbox-insert-image" href="https://res.cloudinary.com/dz9xllyip/image/fetch/q_auto:good/https://s3-ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/pictures/article-images/screen_shot_2020-04-09_at_1.29.51_pm.png" rel="gallery-all"><img alt="" class="image-article-full-width-580px" height="387" src="/s3/files/styles/article_full_width_580px/public/pictures/article-images/screen_shot_2020-04-09_at_1.29.51_pm.png?itok=EHzrt-gM" width="580"></a></figure>Volunteering to walk a self-isolating person's dog is a great way to assist your local community. Dog walkers should remember to practise good hygiene techniques before and after their dog walks, and to only interact with the animals' owners from a safe distance without entering their homes. 

Dogs from self-isolating households should always be leashed during walks to avoid contact with other people and animals in public. 

<h2>OWNERS THAT CONTRACT COVID-19</h2>

If you contract the COVID-19 virus, you should cease all interactions with your pet and pass on the responsibility of care to your friends and family if possible. 

You can also request that your pet's new caregiver stays connected through social media with regular video calls, daily photos of your pet, walking your dog down past your house, or by installing a <a href="https://www.wideopenpets.com/now-you-can-video-chat-with-your-pets-via-petchatz-and-pawcall/">pet video calling device</a>. 

Dogs play a significant role in our societies, as our companions and members of our families, so it's important to give them extra love and attention during this time. 
</body></html>

How to walk your dog during the COVID-19 pandemic

<html><body>
GUEST OBSERVER
The National Cabinet <a href="https://www.propertyobserver.com.au/https://www.abc.net.au/news/2020-04-01/coronavirus-eviction-moratorium-in-australia-what-does-it-mean/12105188" style="font-size: 12.16px;">announced a moratorium on evictions</a> just over a week ago in response to the COVID-19 pandemic. As government ministers and commentators have <a href="https://www.theguardian.com/australia-news/2020/apr/02/real-estate-agents-criticised-for-suggesting-tenants-consider-using-superannuation-to-pay-rent" style="font-size: 12.16px;">tried to make clear</a>, it’s intended only to stop evictions – not rent payments. But the sudden losses of jobs and incomes mean many households cannot continue to pay pre-crisis rents.
Tenants are seeking rent reductions or waivers from their landlords, with disturbingly mixed results. It is time for governments to step in and resolve the issue, by legally mandating rent reductions across the board.
<a href="https://www.tandfonline.com/doi/abs/10.1080/02673037.2019.1644297">Recent analysis</a> of renter and landlord household finances clearly shows the latter group are much better placed to take a financial hit from this pandemic.
Up to now the prime minister has encouraged tenants and landlords to make individual arrangements. In the absence of any government guidance, agents’ and tenants’ representatives agree on this much: the <a href="https://www.smh.com.au/politics/federal/a-mess-renters-landlords-and-agents-face-coronavirus-quagmire-20200406-p54hj9">situation is a mess</a>.
Some landlords and agents are responding sympathetically. Others are hesitant, apparently wary voluntary reductions may void their insurance. Some are insisting on full payment, or even increasing rents. And some were <a href="https://www.theguardian.com/australia-news/2020/apr/02/real-estate-agents-criticised-for-suggesting-tenants-consider-using-superannuation-to-pay-rent">advising tenants to draw on their superannuation</a> to pay rent – until <a href="https://asic.gov.au/about-asic/news-centre/articles/asic-letter-unlicensed-financial-advice-by-real-estate-agents-to-tenants/">ASIC warned them off</a>.
Why should government step in?
Yesterday the National Cabinet <a href="https://www.pm.gov.au/media/update-coronavirus-measures-070420">addressed commercial tenancies</a>, but again left aside residential tenancies. It is within the power of state and territory governments to sort this mess out. They could legislate to reduce rents to some fraction of current rents or to zero – a complete suspension of rent liabilities for the declared duration of the pandemic.
With federal government co-operation, mortgage interest could receive the same treatment: mandatorily reduced or suspended for the pandemic, with principal repayments deferred.
This is the appropriate response to the peculiar nature of this crisis. The key point here is that government is deliberately suppressing economic activity to prevent transmission of the virus. With household incomes much reduced – and governments trying to top them up with new payments – it makes sense also to reduce household outflows.
A look at renter and landlord finances
The biggest household expenses to reduce are rent and interest. Here’s a quick sketch of incomes and outflows in the Australian private rental sector, using the latest available figures from the <a href="https://www.abs.gov.au/AUSSTATS/abs@.nsf/Lookup/4130.0Main+Features12017-18?OpenDocument">ABS</a>, the ATO, the <a href="https://www.pc.gov.au/research/completed/renters">Productivity Commission</a> and <a href="https://www.tandfonline.com/doi/abs/10.1080/02673037.2019.1644297">detailed analysis</a> of previous rounds of data last year by Kath Hulse, Margaret Reynolds and me.
About 2.5 million Australian households rent privately. Just over half are in the bottom 40% of households by income. About one-third are low-income households paying more than 30% of their income in rent – and that’s before the COVID-19 income losses.
Private renters pay about A$43 billion a year in rent to another, smaller group of households: Australia’s 1.3 million landlord households.
A little more than half of that rental income, A$22 billion, flows right out again to banks, as interest payments on investment loans. For 60% of landlords the interest outflow, plus other property-related expenses, is greater than their rental income: they are negatively geared. For them, rental income is not about putting food on the table; it is part-funding their investment or speculation in property.
This negatively geared group receives high incomes from work and other sources. Leaving aside their net rental losses, they have an average annual taxable income of about A$94,000, versus A$54,000 for non-landlords. Landlords’ other incomes may have taken a COVID-19 hit, but the most common occupations for this group – general managers, registered nurses and accountants – have probably fared better than the <a href="https://theconversation.com/australias-130-billion-jobkeeper-payment-what-the-experts-think-135043">casual and gig workers</a>.
Landlords who derive a net positive rental income mostly receive other income too. Their average annual taxable income is A$66,000 before net rent is added.
A relative few landlords, 16%, are post-retirement age. They may well rely on rental income for consumption, but, on average, they are rich, with almost A$3 million in net wealth.
A final point about landlords: they are more likely to have a partner than non-landlords. Presumably, then, they have access to shared resources when times are tough. The average disposable household income for landlords is A$135,000 a year, versus A$82,000 for non-landlords.
So, were tenants’ rental outflows reduced, landlord households are relatively well-positioned to bear a reduction in their rental incomes.
How to ease the burden on landlords
Landlords would, of course, also want to reduce their own outflows. They have probably already done so, because the pandemic has closed so many discretionary spending opportunities.
Another outflow – the A$3 billion a year they spend on real estate agents – would also be reduced, because agent fees are mostly calculated as a proportion of rent. This would cause pain for agents, but many of their activities – inspecting properties, handling eviction proceedings, conducting marketing campaigns – are not needed in a pandemic. <a href="https://treasury.gov.au/sites/default/files/2020-04/Fact_sheet_supporting_businesses_0.pdf">JobKeeper payments</a> could support their businesses.
 
The biggest pain would be the interest outflow. But let’s reduce or suspend interest too, for both owner-occupiers and landlords. This would reduce income for banks, which would have a problem when their own liabilities to whole funders come due.
And at that point a really useful negotiation could take place between banks and the Australian government. They could “sit down, talk to each other and work this out” – as the PM has suggested to millions of individuals – to keep finance operating, in return for reformed service and a public equity stake.
In ordinary times, rents and interest have a controversial role in the economy. They extract value from productive actors in the economy for the benefit of owners of property and financial assets, and are the object of speculation. But, as the political economist David Harvey <a href="https://www.versobooks.com/books/2814-the-limits-to-capital">observes</a>, they also have a co-ordinating role that drives competition and future production.
But these are not ordinary times. For the moment, at least, we don’t need rent to co-ordinate what the economy must do. We need to produce the essentials and whatever else can be safely done at home, with the rest of production in hibernation. And we need to ensure households retain enough income for the essentials, with reductions in income equitably shared.<img src="https://counter.theconversation.com/content/135929/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important; text-shadow: none !important;">
<a href="https://theconversation.com/profiles/chris-martin-203935">Chris Martin</a>, Senior Research Fellow, City Futures Research Centre, <a href="https://theconversation.com/institutions/unsw-1414">UNSW</a>
This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/rents-can-and-should-be-reduced-or-suspended-for-the-coronavirus-pandemic-135929">original article</a>.
</body></html>

j.ballantyne1990-6AQqhLzZaK

Rents can and should be reduced or suspended for the coronavirus pandemic

<html><body>
The economic slowdown resultant from COVID-19 has changed working conditions for many. But quantifying the impact on labour markets at this stage is difficult.
That is because labour market data is not real time, but instead reference the first two weeks of the previous month to the data release date.
The start of the economic slowdown was not felt until halfway through March 2020, meaning unless the survey methods are altered, regular labour force data will not show an impact until the May edition.
However, there are some things we already know about Australia’s labour force that provides insight into how property markets may be particularly affected.
Many workers are having their hours reduced On April 7th, the ABS released new survey results on the impact of COVID-19 on businesses.
Over 1,200 business representatives responded, revealing changes that had been made to the workforce.
 
Of the actively trading businesses surveyed, about a quarter reported reducing staff hours over the past few weeks. A summary of businesses reporting reduced staff hours by size and industry is presented below. 
<img src="https://www.urban.com.au/images/2020/4/9/CL%20working.png" alt="">
Reduced staff working hours is an early response businesses typically adopt during a downturn, with a view to preserving jobs
ELIZA OWEN is the Head of Research Australia at CoreLogic
</body></html>

pchatterjee-seVgoiQgz5

The COVID-19 labour market shift: CoreLogic's Eliza Owen

<html><body>
EXPERT OBSERVER
The property development sector has so far proven to be more insulated to the broader economic chaos caused by the COVID-19 pandemic, with developments pressing on where possible.
But the reality is it is only a matter of time before development itself starts to feel the pinch. The normal processes of business are being disrupted and even disabled. This will become fatal to some businesses if action is not taken rapidly.
It’s critical that developers and other industry stakeholders work together now to find mutually beneficial solutions that allow our industry to keep moving in these difficult times.
Planning approval authorities like local Councils in particular need to come to the party.
As supply chains become increasingly disrupted, materials that are critical to meet development compliance are becoming harder to acquire.
If compliance can’t be met, and subdivisions are not completed then titles are not issued – stakeholders don’t get paid and work ceases. It’s a simple domino effect, and all parts of the industry will feel it.
One idea would be to implement a sort of “remaining works schedule” – the idea being that any remaining works that that aren’t complete, as a result of missing materials, can still be issued with an amended statement of compliance – this way settlements and payments keep moving and the industry keeps turning.
If we don’t rise to the challenge presented by this pandemic then we might not have an industry in the foreseeable future.
Our industry has always been renowned for its innovation and agile thinking. It’s needed now more than ever.
FRANCO BEVACQUA is the Managing Director at Charles Lloyd Property Group
</body></html>

Planning authorities must adapt if construction sector is to survive COVID-19

<html><body>
GUEST OBSERVATION
In the past, the courts were ideal breeding grounds for spreading disease. In what became known as the “Black Assize”, a deadly fever that swept through prisons and courts in England in 1586, 11 of 12 jurors in one trial died. So did a number of judges and constables.
In the current coronavirus pandemic, Australian courts are taking no chances, with <a href="http://www.supremecourt.justice.nsw.gov.au/Documents/Home%20Page/Announcements/Covid-19,%20Jury%20Trials,%2015%20March%202020.pdf">NSW</a>, Victoria and other states announcing there will be no new jury trials until further notice.
But many courts are rapidly <a href="https://www.theage.com.au/national/victoria/courts-look-to-remote-technology-amid-virus-20200320-p54c85">increasing</a> the use of video for other essential hearings. States and territories are also developing <a href="https://www.courts.act.gov.au/about-the-courts/news/response-to-the-covid-19-virus">new protocols</a> for how to use video in their courtrooms.
In a sense, the courts have been preparing for an outbreak like this for some time. Witnesses and defendants routinely appear in court via video link, as do judicial officers in Northern Territory and South Australia courts. Tribunals have been using video for even longer.
Our research, however, suggests that attempts to translate courtroom interactions to a video-mediated process do not always work. Introducing monitors into the courtroom requires a reimagining of courtroom spaces, social cues, symbols and performances.
Does appearing remotely hurt defendants?
In the case of vulnerable witnesses like sexual assault victims and children, there is little to no evidence that testimony via video (from a special room located in the court building) impacts a jury’s verdict, though users themselves report challenges with such a set-up.
In one of our studies, we <a href="https://researchdirect.westernsydney.edu.au/islandora/object/uws:51755/">simulated</a> a criminal trial in which mock jurors were randomly assigned to different configurations, including:
<ul>
<li>
a defendant sitting in the dock in the courtroom,
</li>
<li>
a defendant sitting beside their lawyer in the courtroom,
</li>
<li>
a defendant appearing remotely on their own (as they would in most standard remote hearings),
</li>
<li>
or a defendant appearing with their lawyer in a video hearing, with the prosecutor also appearing on video.
</li>
</ul>
We found defendants appearing via video were no more likely to be found guilty than if they were sitting beside their lawyers in court.
However, if the defendant was isolated in a dock – the normal situation in most courts – he was significantly more likely to be considered guilty. It seems that <a href="https://onlinelibrary.wiley.com/doi/abs/10.1111/jols.12033">isolation in the dock</a> is worse for defendants than isolation on a screen.
Other research, however, points to different issues with video hearings. In criminal matters, defendants who appear remotely from police custody or jail are more likely to have a <a href="https://scholarlycommons.law.northwestern.edu/cgi/viewcontent.cgi?article=7365&amp;context=jclc">higher bail set</a>, <a href="https://www.justice.gov.uk/downloads/publications/research-and-analysis/moj-research/virtual-courts.pdf">plead guilty and receive longer sentences</a> than those who appear in person.
Similarly, asylum seekers appearing remotely from detention are less likely to <a href="https://bailobs.files.wordpress.com/2019/10/systematic-failure-1.pdf">actively participate</a> in their tribunal hearing and more likely to be <a href="https://www.researchgate.net/profile/Ingrid_Eagly/publication/283711668_Remote_Adjudication_in_Immigration/links/5643c27608ae54697fb3e885/Remote-Adjudication-in-Immigration.pdf">deported</a>.
Some defendants have <a href="https://www.propertyobserver.com.au/https://www.bookdepository.com/Pixelated-Prisoner-Carolyn-McKay/9781138085107">reported</a> feeling disorientated, not being able to hear or understand the proceedings and lacking confidence in the fairness of the hearing.
One reason is the design of a remote criminal hearing is inherently imbalanced. The judge, prosecutor and often defence counsel, as well as court staff and members of the public, are all grouped together in the actual courtroom, while the defendant is alone on a screen.
In this lopsided configuration, it may be hard for the defendant to feel as if they are a part of the proceedings or for those in the courtroom to feel the defendant’s presence.
How different designs and protocols can help
In a <a href="https://researchdirect.westernsydney.edu.au/islandora/object/uws:15505">2013</a> study on remote participation in court, we produced a set of guidelines to help address some of the shortcomings of video technology.
These included putting the remote participant in a room with a window or piece of artwork, which helps to reduce their stress levels. Additionally, making introductions at the start of the hearing and ensuring everyone can see and hear can also make people feel more at ease.
Now, with coronavirus making it impossible for physical gatherings of any kind, we need to reimagine courtrooms as a completely virtual space where all parties meet on the same plane.
This has already been piloted in some instances. In 2018, the UK Ministry of Justice trialled the country’s first-ever “video hearings” in the <a href="https://insidehmcts.blog.gov.uk/2018/09/13/video-hearings-put-to-the-test/">tax tribunal</a>, where appellants and representatives from the tax office attended remotely from their home or office.
As an <a href="https://www.gov.uk/government/publications/implementing-video-hearings-party-to-state-a-process-evaluation">independent evaluator</a> of this pilot, we found participants were able to access their hearings easily, understood the proceedings and considered the format to be appropriately formal. This was despite the fact they experienced frequent technical disruptions.
In particular, participants benefited from a “dry run” before the hearing to iron out issues with sound or video, and by the judge making introductions and getting the parties ready at the start.
There were also important design elements that improved the experience for participants, including the introduction of a virtual “waiting room” where they were kept informed about the timing of their case.
The immersive virtual courtroom
In the future, technology will allow us to create an immersive courtroom experience.
Working with a range of justice partners, we developed a <a href="https://courtofthefuture.org/publications/virtual-court-study/">proof of concept</a> of such a virtual courtroom at the Queensland Supreme Court in 2016, showing judges and other stakeholders how could work.
In this set-up, all the participants – the judge, defendant, lawyers, witnesses and jurors – were seated in pods or video suites surrounded by screens with the other participants around them.
Of course, once the world returns to a semblance of normalcy after the pandemic, courts will go back to places where people meet together in a room. But the lessons learned from this time are vital.
We can reimagine courts in a virtual space. Paying attention to key design principles and modifying the way we conduct court rituals on video will allow for effective participation in the courts of the future.<img src="https://counter.theconversation.com/content/134386/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important; text-shadow: none !important;">
<a href="https://theconversation.com/profiles/meredith-rossner-1002103">Meredith Rossner</a>, Professor of Criminology, <a href="https://theconversation.com/institutions/australian-national-university-877">Australian National University</a> and <a href="https://theconversation.com/profiles/david-tait-704895">David Tait</a>, Professor of Justice Research, <a href="https://theconversation.com/institutions/western-sydney-university-1092">Western Sydney University</a>
This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/courts-are-moving-to-video-during-coronavirus-but-research-shows-its-hard-to-get-a-fair-trial-remotely-134386">original article</a>.
</body></html>

Courts moving to video during COVID-19 but its hard to get a fair trial

<html><body>
EXPERT OBSERVER
The ACCC has moved quickly to reprioritise its work and direct resources towards delivering on issues stemming from the extraordinary economic disruption caused by COVID-19, which I will touch on today. We continue to deliver on pre-existing priorities or essential work but, like so many organisations, our focus has had to shift.
While we have closed our offices to the public, we are still operating surprisingly well. Our efforts to become a more flexible workforce over the past few years has paid off, with over 97 per cent of our employees now working from home each day. This is an enormous, complex shift and one I am sure many of you have had to navigate yourselves.
The ACCC’s COVID-19 Taskforce is rapidly responding to a large number of issues impacting Australian consumers and businesses as a result of the COVID-19 pandemic.
We have received thousands of phone calls, emails and social media reports from consumers and businesses seeking information and are working swiftly to address areas of harm to consumers and advising businesses about their obligations.
The ACCC Taskforce is focusing on early intervention by engaging directly with businesses, relevant state and federal government agencies, and consumer and other representative groups.
Our aim is to address immediate problems being faced by consumers in relation to cancellation of services and failure to obtain refunds and remedies, and working with expert teams across the agency to ensure we can quickly get to the heart of the issues being raised with the ACCC and work to fix them.
Below I will outline a number of successful early interventions by the ACCC Taskforce and other discussions and investigations that are continuing.
Cancelled travel and accommodation services
Various restrictions in place for domestic and international travel have been the main source of consumer complaints. Many consumers are unhappy with the remedies being offered.
<ul>
<li>
Travel services provider: after receiving a high number of complaints around the charging of 'change fees' in circumstances where flights were cancelled, the ACCC contacted the business, which agreed not to charge for changes to existing bookings and agreed to offer a fee free travel credit to consumers. There are however continuing issues in relation to another type of conduct by that same business that the ACCC is working to resolve, along with other state and territory fair trading agencies.
</li>
<li>
The ACCC is also following up several businesses selling package tours that are alleged to have recently changed contract terms and conditions. The companies are assessing customer claims for refunds or credits vouchers on the basis of the new terms, rather than the former contract terms that were in place when the consumer booked the package.
</li>
<li>
A second travel services provider: the ACCC is working to resolve a concerning issue receiving a large number of customer complaints, with allegations that the business is failing to provide refunds in line with its terms and conditions.
</li>
<li>
Council of Travel Operators: the ACCC has met with the Council in an attempt to understand the various issues impacting a number of travel companies and the impact that this is having on consumers.
</li>
<li>
Airline: The Taskforce contacted the airline following reports of incorrect advice being given around refunds. The errors were attributed to issues impacting overseas call centres, unprecedented demand, and new team members rapidly joining teams. Senior staff apologised for the error and have ensured correct advice is being provided to all impacted customers.
</li>
</ul>
Subscription services – gyms, food and pay TV
With the restrictions imposed by governments at all levels in relation to social distancing and businesses being able to remain open, operations of certain businesses, there have been a considerable number of reports of consumers navigating these changes.
<ul>
<li>
A major gym chain: was charging customers a weekly ‘freeze’ fee for the period their gyms will be closed. Following the Taskforce’s intervention, the gym immediately ceased this practice.
</li>
<li>
There are a number of other gyms that continue to deduct these fees and the ACCC is contacting them directly.
</li>
<li>
In the franchising sector there are reports that some franchisors are still trying to collect franchising fees, when the businesses have minimised their operations. This is a matter that the ACCC is following up as a matter of urgency.
</li>
<li>
Foxtel: a number of complaints from consumers unable to contact Foxtel to cancel or suspend subscriptions. It has assured the ACCC Taskforce it was urgently increasing call centre capacity which had been shut down because of COVID-19 lockdown measures overseas.
</li>
<li>
A subscription meals provider was unable to source supply to meet its orders and contractual obligations. The Taskforce contacted the business and the business undertook to provide full refunds to impacted customers.
</li>
</ul>
Payment process providers for the fitness industry
After hearing that payment processors were suspending debits being made on behalf of small business gyms and fitness studios on the basis of 'ACCC advice', the Taskforce contacted them to ensure that their clients were not being unfairly treated.
We were informed that the companies wanted to ensure they were collecting payments from consumers who had signed up for new services. We also obtained assurances that the businesses had the ability to contact these finance companies if there were problems with customers’ accounts.  
COVID-19 product claims
Some business have represented to consumers that they sell a product that prevents COVID-19 or they provide a service that prevents infection by COVID-19.
<ul>
<li>
The ACCC was alerted to an ASX listed company claiming that its hand sanitiser product it had been tested as effective against COVID-19, when it was tested against a recognised surrogate. The company subsequently clarified the statement it made to the ASX.
</li>
<li>
The Taskforce is investigating claims that a company is alleged to be urging consumers to get their plumbing serviced to prevent the spread of COVID-19.
</li>
</ul>
Excessive price increases, also known as price gouging
In relation to COVID-19 there have a large number of complaints regarding excessive pricing around personal protective equipment (face masks and sanitiser) and some other grocery items.
The ACCC cannot prevent or take action to stop excessive pricing, as it has no role in setting prices. But in some circumstances excessive pricing may be unconscionable, for example where the product is critical to the health or safety of vulnerable consumers. If a business makes misleading claims about the reason for price increases, it will be breaching the Australian Consumer Law.
<ul>
<li>
Recently the Australian Federal Police has been given new powers under the Biosecurity Act to prevent price gouging. The prescribed products are disposable gloves, disposable gowns, goggles, glasses, or eye visors used for limiting the transmission of organisms to humans, or of alcohol wipes and hand sanitiser. It is now an offence to resell or offer to resell these products, if they were purchased in a retail transaction, at 20 per cent or higher than the original price paid.
</li>
<li>
Online platforms: the ACCC engaged with Amazon, Facebook, eBay and Gumtree to understand measures the companies have in place to prevent the sale of these products at excessive prices. We received some assurances the platforms have mechanisms in place, but are encouraging increased vigilance and will continue to monitor.
</li>
<li>
Supermarkets: the unprecedented demand for supermarket goods has also created shortages across a range of other product lines, which has impacted supply. We have also heard a number of concerns about the high price of some fresh produce, including fruit, vegetables and meat. Higher fresh produce prices had been predicted as early as January due to the drought and the bushfires, which have contributed to a supply shortage and led to higher prices for some items.
</li>
</ul>
Private health insurance
<ul>
<li>
The ACCC received complaints that consumers were not able to access all services offered under the policies but are still required to pay the premiums.
</li>
<li>
Private health insurers are generally not passing on premium increases by giving consumers a ‘credit’ for the new increase, which means that their premiums remain the same as they were before 1 April 2020.
</li>
<li>
The ACCC recommends that private health insurers provide remedies for consumers for services that can no longer be provided or only provided to a limited extent due to COVID-19 restrictions, such as dental, optical, physio, etc.
</li>
</ul>
The full list of FAQs includes further detail on:
<ul>
<li>
cancellation of flights/travel
</li>
<li>
cancellation of events
</li>
<li>
gymnasium services
</li>
<li>
weddings
</li>
<li>
product price increases
</li>
<li>
material changes to contracted services
</li>
<li>
telecommunication issues
</li>
<li>
country of origin labelling issues.
</li>
</ul>
Interim authorisations
In the past three weeks the ACCC has granted interim authorisation to a number of sectors to ensure the economy is able to function and provide essential goods, services, medicines and medical equipment, and hardship relief during the COVID-19 pandemic.
This has included 14 separate interim authorisations, which allow for conduct that might otherwise raise concerns under the competition provisions of the Competition and Consumer Act 2010. We still have a number of applications for interim authorisation to be considered by the Commission, which is currently meeting to make statutory decisions a number of times each week to deal with the surge.
The following interim authorisations have been granted to enable firms to cooperate during the COVID-19 pandemic, and can be reviewed at any time. The ACCC will closely monitor the activity being undertaken. Each will now be subject to a consultation period and a final decision made following further investigation and feedback from stakeholders.
The ACCC can decide to grant formal authorisation in circumstances where it is satisfied that the public benefit from the conduct outweighs any public detriment.
<ul>
<li>
Banks have been authorised to cooperate on loan relief package for consumers and small businesses
</li>
<li>
Supermarkets will be able to cooperate on grocery supply when working with manufacturers, suppliers, and transport and logistics providers.
</li>
<li>
Medicine wholesalers will be able to co-operate to facilitate distribution of essential medication and pharmacy products after being granted interim authorisation by the ACCC.
</li>
<li>
Airlines are able to coordinate ­flight schedules on ten regional flight routes, including revenue sharing, with an agreement not to raise fare prices
</li>
<li>
Gas and electricity companies to cooperate on energy supply and ensure integrity of wholesale markets
</li>
<li>
Medical suppliers allowed to work together to expand capacity in order to produce urgently needed equipment.
</li>
<li>
Oil companies allowed to co-operate to secure fuel supply, including crude oil and refined fuels, importers, suppliers of storage facilities and trucking or delivery services and wholesalers.
</li>
<li>
NBN Co and telecommunications providers able to work together to manage on demand surge, wholesale services and capacity challenges
</li>
<li>
Pharmaceutical companies will be able to co-operate to facilitate distribution of essential medication and pharmacy products
</li>
<li>
Insurers are able to coordinate on deferred payments and refunds under small business relief package
</li>
<li>
Shopping centre owners and managers given interim authorisation to discuss and implement rent relief measures for small to medium shopping centre tenants facing hardship
</li>
<li>
Private hospitals in Victoria and in Queensland are able to coordinate between each other and state health agencies and public hospitals
</li>
</ul>
As the ACCC monitors these authorisations it will watch for ways in which smaller players can be disadvantaged. For example, the ACCC has urged state governments that while supermarkets will always remain open during this pandemic, so must smaller local food retailers, like butchers and green grocers. It would be extremely unfortunate if this pandemic were to see a consolidation in the grocery sector as supplies narrow to supermarkets in ways that will be hard to reverse.
ROD SIMS is the Chair of the ACCC
</body></html>

Managing the impacts of COVID-19 disruption on consumers and business: ACCC's Rod Sims 

<html><body>
The Commonwealth Government has published a set of good faith leasing principles for commercial tenancies including retail, office and industrial.
It is to operate between owners/operators/other landlords and tenants, in circumstances where the tenant is a small-medium sized business is an eligible business for the purpose of the Commonwealth Government’s JobKeeper programme, i.e. seen a 30 percent fall in its turnover.
The national cabinet agreed that there would be a proportionality to rent reductions based on the tenant’s decline in turnover to ensure that the burden is shared between landlords and tenants.
The Code provides a proportionate and measured burden share between the two parties while still allowing tenants and landlords to agree to tailored, bespoke and appropriate temporary arrangements that take account of their particular circumstances.
National Cabinet again noted that it expects Australian and foreign banks along with other financial institutions operating in Australia, to support landlords and tenants with appropriate flexibility as they work to implement the mandatory code.
The Commonwealth Government is also acting as a model landlord by waiving rents for all its small and medium enterprises and not-for-profit tenants within its owned and leased property across Australia.
The new leasing code is mandatory.
<div class="page" title="Page 2">
<div class="layoutArea">
<div class="column">
But all premises are different, as are their commercial arrangements; it is therefore not possible to form a collective industry position. All parties recognise the intended application, legal constraints and spirit of the Competition and Consumer Act 2010.
The parties will take into account the fact that the risk of default on commercial leases is ultimately (and already) borne by the landlord. 
The landlord must not seek to permanently mitigate this risk in negotiating temporary arrangements envisaged under the code.
<div class="page" title="Page 3">
<div class="layoutArea">
<div class="column">
All leases must be dealt with on a case-by-case basis, considering factors such as whether the SME tenant has suffered financial hardship due to the COVID-19 pandemic; whether the tenant’s lease has expiredor is soon to expire; and whether the tenant is in administration or receivership.
Leases have different structures, different periods of tenure, and different mechanisms for determining rent. 
Leases may already be inarrears. Leases may already have expired and be in “hold-over.” 
These factors should also be taken into account in formulating any temporary arrangements in line with the code.
<div class="page" title="Page 3">
<div class="layoutArea">
<div class="column">
1. Landlords must not terminate leases due to non-payment of rent during the COVID-19 pandemic period (or reasonable subsequent recovery period).
2. Tenants must remain committed to the terms of their lease, subject to any amendments to their rental agreement negotiated under this Code. Material failure to abide by substantive terms of their lease will forfeit any protections provided to the tenant under this Code.
3. Landlords must offer tenants proportionate reductions in rent payable in the form of waivers and deferrals (as outlined under “definitions,” below) of up to 100% of the amount ordinarily payable, on a case-by-case basis, based on the reduction in the tenant’s trade during the COVID-19 pandemic period and a subsequent reasonable recovery period.
4. Rental waivers must constitute no less than 50% of the total reduction in rent payable under principle #3 above over the COVID-19 pandemic period and should constitute a greater proportion of the total reduction in rent payablein cases where failure to do so would compromise the tenant’s capacity to fulfil their ongoing obligations under the lease agreement. Regard must also behad to the Landlord’s financial ability to provide such additional waivers.Tenants may waive the requirement for a 50% minimum waiver by agreement.
5. Payment of rental deferrals by the tenant must be amortised over the balance of the lease term and for a period of no less than 24 months, whichever is the greater, unless otherwise agreed by the parties.
</div>
</div>
</div>
<div class="page" title="Page 4">
<div class="layoutArea">
<div class="column">
6. Any reduction in statutory charges (e.g. land tax, council rates) or insurance will be passed on to the tenant in the appropriate proportion applicable under the terms of the lease.
7. Landlords must not draw on a tenant’s security for the non-payment of rent (be this a cash bond, bank guarantee or personal guarantee) during the period of the COVID-19 pandemic and/or a reasonable subsequent recovery period.
<div class="page" title="Page 4">
<div class="layoutArea">
<div class="column">
8. The tenant should be provided with an opportunity to extend its lease for an equivalent period of the rent waiver and/or deferral period outlined in item #2 above. This is intended to provide the tenant additional time to trade, on existing lease terms, during the recovery period after the COVID-19 pandemic concludes.
9. Landlords agree to a freeze on rent increases (except for retail leases based on turnover rent) for the duration of the COVID-19 pandemic and a reasonable subsequent recovery period, notwithstanding any arrangements between the landlord and the tenant.
<div class="page" title="Page 4">
<div class="layoutArea">
<div class="column">
Where landlords and tenants cannot reach agreement on leasing arrangements (as a direct result of the COVID-19 pandemic), the matter should be referred and subjected (by either party) to applicable state or territory retail/commercial leasing dispute resolution processes for binding mediation, including Small Business Commissioners/Champions/Ombudsmen where applicable.
The national cabinet offered a scenario examples of practical variations reflecting the application of the principle of proportionality may include, but are not limited to:
<div class="page" title="Page 7">
<div class="layoutArea">
<div class="column">
 Qualifying tenants would be provided with cash flow relief in proportion to the loss of turnover they have experienced from the COVID-19 crisis ie. a 60% loss in turnover would result in a guaranteed 60% cashflow relief.
o At a minimum, half is provided as rent free/rent waiver for the proportion of which the qualifying tenant’s revenue has fallen.o Up to half could be through a deferral of rent, with this to be recouped over at least 24 months in a manner that is negotiated by the parties
  So if the tenant’s revenue has fallen by 100%, then at least50% of total cash flow relief is rent free/rent waiver and the remainder is a rent deferral. If the qualifying tenant’s revenue has fallen by 30%, then at least 15% of total cash flow relief is rent free/rent waiver and the remainder is rent deferral.
  Care should be taken to ensure that any repayment of the deferred rent does not compromise the ability of the affected SME tenant to recover from the crisis. 
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</body></html>

How the new leasing code works for Australian retail/office/industrial tenants

<html><body>
EXPERT OBSERVER
COVID-19 is, without a doubt, a disruption and game-changer at the same time. There are many uncertainties at present, and quite a few “doom and gloom” stories on a collapsing economy and being on the brink of a recession. There is no denying that many Australian small businesses and individuals are experiencing the brunt of it, from loss of income to having to close their businesses.
Fiscal policy, in the form of stimulus, is critical at this point, as it allows for the society to access immediate funds. Monetary policy can assist, however given that there are no legal requirements in Australia for banks to follow, plus the notion of interest capitalisation (which will cost those with loans more later on), it is a band-aid solution at best. The Australian Government has rapidly introduced a number of financial stimulus packages, targeting those who will be impacted the most.
COVID-19 is a world-wide phenomenon. The measures taken to contain the virus, as well as assistance to prop up the economy, differs from nation to nation. An analysis of the G20 countries, plus Iran, have revealed that at present Australia’s fiscal policy puts us in a strong place to ride out COVID-19.
<img class="richtext-image full-width" src="https://www.prd.com.au/media/images/PRD_Research_-_Table_1_-_Developed_Counties_Co.width-800_peM6O8C.png" alt="Fiscal Apr 2020 Table 1 - Developed Counties Covid-19" width="800" height="316">
1. Against other developed countries, Australia’s stimulus package as a % of 2019 GDP (14.4%) is on the higher end, above United States and Canada, and significantly higher than our neighbours New Zealand.
2. From a Stimulus per Capita perspective Australia is in a strong position, whereby our per capita stimulus is only second to Germany. We are well ahead.
3. Factoring in the number of jobs lost and stimulus package as a % of 2019 GDP, Australia has a strong ability to provide financial assistance, and in some instances more favourably. 
<h4>How does Australia compare to other G20 countries regarding the loss of unemployment/support for loss of income? (note: all monetary amounts are in the native country’s currency)</h4>
Currently Australians who have lost their employment or have lost partial income can access a number of government fiscal assistance, providing they can satisfy all of the requirements both on a personal and business level. These payments include (but not limited to): JobKeeper Payment ($1,500/fortnight), JobSeeker Payment ($550/fortnight), and Coronavirus Supplement ($550/fortnight). How does this compare with other countries?
United States of America - $1,200 government cash check for all residents. Individuals individuals who earn $75,000 in adjusted gross income or less would get direct payments of $1,200 each, with married couples earning up to $150,000 receiving $2,400 -- and an additional $500 per child. The payment would scale down by income, phasing out entirely at $99,000 for singles and $198,000 for couples without children.
<ul>
<li>
United Kingdom - The government would give grants to cover 80% of a worker's salary of up to 2,500 pounds a month if businesses kept them on as staff.</li>
<li>
Turkey – Relief for pensioners, with an increase in retirement salary to Turkey Lira 1,500</li>
<li>
South Korea - During the period of business absence, 70% of the average wage must be compensated. The employees are subject to the provision of ‘allowances’ under the Labor Standards Act</li>
<li>
South Africa – South African Rand 500 a month until July as part of COVID-19 measures</li>
<li>
New Zealand - Wage subsidies &amp; leave payments to employers, however, there is yet an announcement for extra unemployment benefits</li>
<li>
France - Under the "partial unemployment" scheme, employees should apply for state benefits which provides them an allowance and that employers are banned from firing them.</li>
<li>
Germany - Claim “Kurzarbeitergeld” scheme benefits or “short-work money" for temporarily laid-off workers</li>
<li>
Indonesia - Social safety net programs to help about 70 million underprivileged citizens</li>
<li>
China, India, Canada, Italy, Iran, Japan, Mexico - Claim regular employment insurance and/or unemployment benefits</li>
<li>
Argentina - Pandemic Unemployment Support for laid-off and self-employed workers, and Job Seekers' Benefit for already unemployed individuals</li>
<li>
Brazil, Iran, Saudi Arabia – Unable to find precise information at this time, although some news websites have indicated that government assistance is currently being planned</li>
</ul>
It is not surprising that developed countries within the G20 have a more comprehensive and structured financial stimulus policy compared to developing nations. South Korea seems to lead the developing nations in their response to the loss of employment due to COVID-19.
Australia presents a comparable financial stimulus package to other developed nations, and in some cases more advanced. It is extremely substantial compared to developing countries.
<h4>Key Message</h4>
The world as we know it currently does not exist – it is in a pause. COVID-19 and the hard-hitting economic impact it brings is not exclusive to Australia, and nor are business closures and job/income losses. It is a tough time for many across the globe. To date Australia has suffered a loss of 750,557 jobs – which is extremely significant, especially in such a short period of time. Other countries, as per known data, have also suffered job losses, some to the extremes of over 1 million people in Germany and over 38 million people in India. 
At this crucial time, perspective is everything. On a micro / inward within Australia scale we may feel that the government’s fiscal policy, in the form of economic stimulus, is imperfect. In fact, ALL government policies are imperfect, as it is designed to be efficient (maximum result with minimum resources) and effective (maximum results with a minimum amount of time) at the same time. If we choose to look on a macro / worldwide comparison however, we can see that Australia’s fiscal policy is substantial and puts us in a strong position to ride out COVID-19. 
<img class="richtext-image full-width" src="https://www.prd.com.au/media/images/PRD_Research_-_Table_2_-_G20_Countries_Covid19.width-800_2jcCZ6n.png" alt="Fiscal Apr 2020 Table 2 - G20 Countries Covid19" width="800" height="410">
Dr DIASWATI MARDIASMO is the Chief Economist at PRD Real Estate 
</body></html>

Fiscal policy is in place for Australia to ride out Covid-19: PRD

<html><body><div class="page" title="Page 1">
<div class="layoutArea">
<div class="column">
McGrath salaried staff have been asked to take a 30 percent pay cut for the next three months.
The request comes as its CEO Geoff Lucas and board have taken a 40 percent cut.
Estate agents are not salaried staff, rather contractors.
Lucas told his team this morning that over the last seven days, McGrath achieved an auction clearance rate of 31 percent, as many clients transferred scheduled auctions to private treaty.
"Notwithstanding this, our teams this week sold 190 homes valued at over $185 million," he advised.
"This is a remarkable performance given the uncertainty engulfing the world at the moment," he noted.
Its property management teams have been "enormously active" in serving more than 32,000 landlords and 45,000 tenants.
McGrath Limited formally provided its shareholders with an update in relation to the company’s response to the COVID-19 pandemic 
To mitigate the potential financial impact of COVID-19 on the business, and to ensure the company emerges from this crisis with the greatest strength, the Board and Management have implemented a range of cost saving measures, including:
<ul>
<li>
Temporary closure of certain company offices to reduce operating expenses. Agents have been redeployed to neighbouring offices, however noting our teams are respecting remote working conditions as required.
</li>
<li>
Immediate cessation of all discretionary expenditure and non-essential spend.
</li>
<li>
Minimisation of capital expenditure.
</li>
<li>
Hiring freeze.
</li>
<li>
40% reduction in remuneration of the CEO and the Board of Directors for May, June and July 2020.
</li>
<li>
30% reduction in all salaries above $70,000 p.a. for those staff employed by McGrath Limited for May, June and July 2020.
 
</li>
</ul>
</div>
</div>
</div></body></html>

COVID-19

Editor's Picks

Have something to contribute?

Developments

New apartments

New townhouses

News

COVID-19

Editor's Picks

Receive the latest news stories to your inbox

Have something to contribute?

Developments

New apartments

New townhouses

News