High-profile apartment defect cases have changed the way many NSW buyers approach purchasing, putting greater scrutiny on building quality, strata records and the parties behind a development before a contract is signed.

The industry buyers are assessing today, however, is also different from the one in which cases such as Opal Tower and Mascot Towers emerged.

NSW has introduced a series of regulatory measures aimed at strengthening oversight of apartment construction, including Building Commission NSW, the Residential Apartment Buildings Act 2020 and the Strata Building Bond and Inspections Scheme. Under the latter, developers are required to lodge a bond, with independent inspections forming part of the process for identifying defects in new strata developments.

Those changes provide another layer of protection, but they haven't removed the importance of buyer due diligence.

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For purchasers considering an apartment, that means looking beyond the residence itself. Building and strata history, strata reports, the track record of the builder and developer, the condition of common property and any known or planned expenditure by the owners corporation can all form part of assessing a building before purchase.

Whether the development is already complete can also materially change what can be assessed.

An off-the-plan purchaser is necessarily buying before the finished product exists. A completed apartment, by comparison, can be walked through before contracts are signed, allowing the purchaser to see the finishes, common areas and broader building as they have actually been delivered rather than relying solely on plans and renders.

It also removes exposure to some of the uncertainties that exist between an off-the-plan purchase and completion, including construction delays, cost pressures and builder insolvency during the delivery period.

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<a href="https://www.apartments.com.au/project-marketer/equitifund-group">Projects by Equitifund</a> National Sales Director Ben Hamblett said that greater focus on tangible evidence is increasingly evident among apartment purchasers.

“The biggest shift we're seeing is buyers wanting proof, not promises,” Hamblett said.

“That's exactly why we deal in completed stock - you can inspect the building before you commit - and why we've backed every purchase with a cash bond against special levies.”

At <a href="https://www.apartments.com.au/buildings/the-lennox-parramatta-12-phillip-street-parramatta-nsw-2150">The Lennox</a> in Parramatta, that emphasis on a completed, inspectable product is already in place.

The 413-apartment, 46-level tower at 12 Phillip Street is being marketed by Projects by Equitifund, allowing prospective purchasers to inspect the residences, common areas and resident facilities before committing.

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The Lennox also introduces another layer to the due-diligence conversation through Strata Surety.

The vendor-funded arrangement provides purchasers with a cash-backed bond held in their own solicitor's trust account from settlement. According to Equitifund, the bond covers any special levy raised during the applicable cover period and is provided at no cost to the purchaser.

Special levies can create an unexpected cost for apartment owners where an owners corporation needs funding beyond its existing strata contributions. Under NSW strata law, a special levy requires approval by owners at a general meeting.

Equitifund Executive Chairman Greg Huxley said Strata Surety was designed to provide something more concrete than reassurance about that potential exposure.

“Buyers have every right to ask hard questions about strata risk - the industry has given them plenty of reasons to,” Huxley said.

“Our answer isn't a reassurance, it's a bond. Strata Surety puts real money behind that confidence, held by the buyer's own solicitor, not by us.”

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For The Lennox, its completed status also means purchasers can assess not only the apartment itself, but a building that has already been occupied and operating for several years.

Completed in 2021, the $300 million development, designed by <a href="https://www.apartments.com.au/architects/marchese-partners">Marchese Partners</a>, comprises one, two, three and four-bedroom apartments, with open-plan living areas extending to private balconies. Interiors incorporate engineered timber flooring, stone benchtops and integrated appliances, while many upper-level residences have views across the river and surrounding district.

Its established amenity can similarly be inspected in operation. Resident facilities include the Watermark precinct with a 20-metre pool, outdoor terrace, barbecue areas, gym, fitness studio and conference room, while ground-floor retail addresses the river walk and surrounding public space.

The Lennox is also home to the Southern Hemisphere's first fully robotic residential car park, which has now operated for several years. Its nine-level basement combines three conventional parking levels with six automated levels, accommodating 327 vehicles using technology from German firm Lödige Industries.

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The riverfront address puts The Lennox close to much of central <a href="https://www.apartments.com.au/developments/parramatta-nsw-2150">Parramatta</a>'s existing infrastructure, including Parramatta Station, Westfield Parramatta, Parramatta Park, and the Church Street dining precinct.

The remaining apartments form part of a limited release secured by Equitifund, following the sale of the majority of residences before and shortly after completion.

The regulatory environment around NSW apartment construction has changed considerably since the defect cases that reshaped public discussion around the sector. For purchasers, however, regulation is only one part of the equation. The ability to investigate a building's history, review its strata position and, where possible, inspect what has actually been delivered remains central to making an informed apartment purchase.

At The Lennox, its completed status provides that opportunity before contracts are signed, while Strata Surety adds a financial backstop against special levies beyond the protections already provided under NSW strata law.

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Joel Robinson

Buying with confidence: What NSW apartment buyers should check beyond the defect headlines

Too often, heritage buildings become the podium for a contemporary tower. At <a href="https://www.apartments.com.au/new-apartments/623-collins-607-623-collins-street-melbourne-vic-3000">623 Collins</a>, <a>Sterling Global</a> challenged its design team to reverse that process.

The brief to <a href="https://www.apartments.com.au/architects/plus-studio">Plus Studio</a> was deliberately simple: "Don't design around the heritage. Design from it." It became the philosophy behind a project that draws inspiration not only from two landmark heritage buildings, but from Collins Street itself, a street layered with architectural history and civic significance.

That philosophy has shaped one of <a href="https://www.apartments.com.au/developments/melbourne-vic-3000">Melbourne</a> CBD's most considered residential projects, where the 1924 State Savings Bank and neighbouring Batman's Hill Hotel have become the architectural foundation for 623 Collins rather than remnants preserved beneath a new development.

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Rather than approaching the site as a blank canvas, <a href="https://www.apartments.com.au/developers/sterling-global">Sterling Global</a> saw the existing buildings as the beginning of the story.

"Sites like this rarely become available," the developer said.

"623 Collins wasn't simply an opportunity to develop a prominent CBD site. It was an opportunity to restore and reimagine one of Melbourne's important heritage landmarks while contributing to the continued evolution of Collins Street. For us, the existing buildings weren't constraints. They were the beginning of the story."

Instead of mimicking the ornate heritage architecture, Plus Studio studied the proportions, rhythm and craftsmanship of the original buildings before translating those characteristics into a contemporary 42-storey tower.

[smartcode_project:default project_id=145324 project_image_fid=372748]

"The brief challenged us to create a contemporary landmark that respected Melbourne's architectural history without becoming nostalgic," Plus Studio said.

"Rather than mimicking heritage, we sought to understand its proportions, rhythm and material language before translating those qualities into a distinctly contemporary architectural expression."

The practice says the State Savings Bank and Batman's Hill Hotel became the project's primary source of inspiration, allowing the heritage buildings and contemporary architecture to exist "in conversation rather than contrast." Generous planted terraces further soften the transition between old and new, creating elevated green spaces while reinforcing the dialogue between the restored podium and the contemporary tower.

That dialogue continues throughout the interiors, where Melbourne designer Fiona Lynch developed a material palette inspired by the idea of alchemy, balancing contrasting materials that reference both the Neo-Grec detailing of the original bank and contemporary urban living. The result is a series of spaces that feel timeless rather than trend-driven.

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The project will deliver 316 residences across four collections, Heirloom, Signature, Reserve and the Penthouse Collection, with each responding differently to its position within the building, from the restored heritage podium through to the upper levels of the tower. The Heirloom Residences retain defining heritage elements including original heritage windows, generous proportions and high ceilings, while the tower introduces contemporary homes with expansive layouts and elevated views.

Amenities have likewise been designed to support long-term city living rather than short-stay convenience. Residents will have access to concierge services, wellness facilities including a pool, cold plunge, sauna, steam room and gym, alongside private lounges, entertaining spaces and dedicated resident clubs.

Sterling Global says that approach is resonating with buyers seeking permanence rather than novelty.

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According to the sales team, purchasers are looking for enduring architecture, generous floorplans, heritage character and long-term value, with many commenting that 623 Collins "doesn't feel like another apartment development" because of the way the architecture has been curated around the site's history.

Situated on the prominent corner of Collins and Spencer streets, the project occupies one of Melbourne's most recognisable gateway sites, marking the western entrance to the city's best-known street. For Sterling Global, it also reflects a broader shift in city-making.

"Rather than maximising development yield, the project embraces adaptive reuse as a design philosophy, allowing heritage to inform architecture, interiors and the overall resident experience," the developer said.

"The result is a building that feels uniquely connected to Melbourne."

[smartcode_project_cta:default project_id=145324]

How Sterling Global designed 623 Collins from Melbourne's history

Avant Townhomes is adding to Ivanhoe’s family-sized housing options with <a href="https://www.apartments.com.au/new-townhouses/three-82-ivanhoe-382-upper-heidelberg-road-ivanhoe-vic-3079">Three 82</a>, a collection of just 16 four-bedroom townhomes on Upper Heidelberg Road.

The <a href="https://www.apartments.com.au/developers/intrapac-property">Intrapac Property</a> townhome division has taken a contemporary approach to the traditional family home, pairing larger floorplans with the lower-maintenance format of a townhouse.

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Designed by <a href="https://www.apartments.com.au/architects/arcadia-studio">Arcadia</a>, with landscaping by Landsite, the homes feature generous open-plan living and dining areas that connect directly to outdoor spaces, with layouts also designed to maximise natural light and privacy.

Natural stone is used throughout the interiors, including in kitchens that pair stone surfaces with bespoke cabinetry, considered storage and SMEG appliances.

The four-bedroom layouts include built-in wardrobes and a main bedroom with its own ensuite, while family bathrooms service the additional bedrooms. Each home also includes a lock-up double garage and intercom entry.

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Energy efficiency has been incorporated into the design through solar panels, double glazing and reverse-cycle heating and cooling, with the homes targeting 7-star energy ratings.

Rather than incorporating extensive communal facilities, Three 82 has been conceived around private residential amenity, with the 16-home scale keeping the focus on individual homes and their own indoor and outdoor spaces.

The development is located at 382 Upper Heidelberg Road, around one kilometre from Ivanhoe Village's cafés and retail and a short drive from Eaglemont Station and Ivanhoe Station.

[smartcode_project:default project_id=152069 project_image_fid=374393]

Several of Ivanhoe's established schools are also nearby, including Ivanhoe Girls' Grammar and Ivanhoe Grammar School. The address also provides access to the suburb's parklands and the wider Yarra River corridor.

<a href="https://www.apartments.com.au/project-marketer/nelson-alexander">Nelson Alexander</a> has been appointed to handle sales.

Construction is underway and progressing well, with Three 82 currently tracking toward completion in Q2 2027.

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Three 82 brings boutique four-bedroom townhome collection to Ivanhoe

Builder-developer&nbsp;<a href="https://www.apartments.com.au/developers/graya">Graya</a> has secured a prime Newstead site from fellow developer Fraser, subsequently lodging plans for The Silo, a major mixed-use residential project in Newstead designed around a new public laneway linking the James Street precinct with the wider Gasworks and Newstead neighbourhood.

Proposed for the corner of Chester and Morse streets, the <a href="https://www.apartments.com.au/architects/bureauproberts">Bureau^Proberts</a>-designed project places its strongest emphasis at ground level, where retail, landscaping and a new cobblestone pedestrian connection would open the site to the surrounding neighbourhood. The design team describes The Silo as “more than a residential building”, positioning the development as an extension of Newstead’s public realm rather than a standalone apartment tower.

“A new cobblestone laneway and landscaped connection between James Street and Gasworks unlock a missing pedestrian link, improving walkability and stitching together two of Brisbane’s significant urban destinations,” Bureau Proberts said in its Urban Design Report.

<img alt="First look: Graya plans The Silo as new pedestrian link between James Street and Gasworks" data-entity-type="file" data-entity-uuid="0ea1b06a-75f5-40a5-b2c5-33c97bc86052" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/silo%20bldg.png?VersionId=KmjsAtNePu57_B31EM_DJ5T6KPJHtcmo" />

The Silo is planned as a mixed-use development incorporating apartments alongside a bar and centre activities including food and drink outlets, indoor sport and recreation, office and retail uses.

Architecturally, Bureau Proberts has conceived the building as a collection of vertically expressed, stepping forms rather than a single uniform tower. The composition rises from an articulated podium before being broken by a triple-height landscaped recreation level, with the upper section becoming more compact before terminating in a landscaped rooftop garden.

The project's name and architectural language draw directly from Newstead's industrial history. Patterned off-form concrete is proposed as the principal façade material, complemented by slender metal rod balustrades and extensive planting. The cylindrical and vertically ribbed elements give the building its silo-like expression, while curved balconies and planted edges introduce a softer subtropical layer.

“The Silo reinterprets its robust forms, scale and materiality through a contemporary subtropical architectural expression, creating a building that acknowledges its industrial legacy, while responding to the way the precinct is occupied today,” Bureau^Proberts said.

The recreation level is one of the defining breaks in the tower. Plans include a lap pool, mature subtropical planting and shared resident facilities within an elevated communal garden. Landscaping continues through the podium and onto the rooftop, where a further garden forms what the architects describe as a “subtropical crown” to the building.

<img alt="First look: Graya plans The Silo as new pedestrian link between James Street and Gasworks" data-entity-type="file" data-entity-uuid="f8451036-35a4-49a9-8d88-2ef4438eba3d" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/Silo%20Lane.png?VersionId=h8N31_rYmCEqoNrpt4kbYVQhJGZn60LH" />

At street level, the development has been designed to establish a more permeable block. Retail and hospitality tenancies address the public realm, while landscaped pedestrian spaces lead into the new laneway connection. Renders in the design report show the proposed “Silo Lane” as a substantial opening through the podium, framed by cylindrical concrete forms with cascading planting above.

The Silo continues Graya's move into larger apartment developments after building its reputation across high-end residential projects in Brisbane and the Gold Coast.

Graya buys Frasers Newstead site, plans The Silo between James Street and Gasworks precincts

<a href="https://www.apartments.com.au/developers/wickton">Wickton</a>’s completed Linacre Rise development in Hampton is giving Bayside downsizers the opportunity to move into a spacious apartment near the beach, with the developer covering stamp duty for a limited time.

The 27-residence development has been designed for buyers who want to simplify their living arrangements without giving up the space, warmth and quality associated with a long-term family home. Most apartments have already been secured by Bayside locals, leaving a select collection of two and three-bedroom residences and penthouses available.

Two-bedroom apartments are priced from $1.275 million, three-bedroom residences from $2.25 million and penthouses from $3.375 million, with the completed homes available to inspect and move into now.

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<a href="https://www.apartments.com.au/buildings/linacre-rise-hampton-8-10-linacre-road-hampton-vic-3188">Linacre Rise</a> occupies an elevated position on one of <a href="https://www.apartments.com.au/developments/hampton-vic-3188">Hampton</a>’s quiet, tree-lined streets, around 250 metres from the bay and 500 metres from Hampton’s village centre. Its setting gives residents access to the beach, local cafés, shops and Hampton Train Station while retaining the feel of an established residential neighbourhood.

Architecture and interiors by <a href="https://www.apartments.com.au/architects/ewert-leaf">Ewert Leaf</a> draw on the warmth and permanence of traditional brickwork, with the building integrated into terraced landscaping by <a href="https://www.apartments.com.au/landscape-architect/john-patrick-landscape-architects">John Patrick</a>. Ground-floor apartments are elevated above the street and include private garden courtyards, while several upper-level residences have generous balconies and outlooks toward the bay.

Inside, the residences favour natural materials and generous proportions. Herringbone-pattern European oak flooring, natural stone benchtops, premium joinery and Swiss V-ZUG appliances are among the key inclusions, while integrated storage has been incorporated across kitchens, bathrooms, studies and living areas.

The kitchens have been planned as practical spaces for both everyday use and entertaining, with substantial island benches, detailed cabinetry and adjoining dining and living zones. Full-height wardrobes, plush bedroom carpeting and carefully considered lighting reinforce the residential character Wickton sought to retain for buyers moving from larger homes.

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A Linacre Rise purchaser said the completed apartment had delivered the space, outlook and construction quality they had been seeking.

“The unit is very light, has views to die for over the bay, all construction materials and fittings are premium quality, we have secure parking for three cars, EV charging at very competitive rates, the neighbours are friendly and there is just a lovely ambiance about the place,” the purchaser said.

Environmental features include solar panels, shared electric vehicle charging stations, rainwater harvesting for toilet flushing and landscape irrigation, double-glazed windows and water-efficient fixtures and appliances.

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The development was built by Balmain &amp; Co, with Wickton managing the broader development process through its in-house team.

For downsizers, the project’s completed status removes much of the uncertainty associated with buying off the plan. Purchasers can inspect the finished apartments, understand their outlook and proportions, and move in without waiting for construction to conclude.

The remaining selection includes north-oriented balconies, corner configurations and penthouses with elevated bay views. The developer-paid stamp duty initiative is available for a limited time, with potential savings of up to $200,000 depending on the residence purchased.

[smartcode_project_cta:default project_id=95289]

Limited-time stamp duty offer at completed Linacre Rise apartments in Hampton

Sydney’s property market is known for high prices, competitive bidding, and mounting pressure on first home buyers. But change is on the horizon.

From late 2025, eligible first home buyers in New South Wales will have access to a new federal government initiative aimed at addressing affordability: the Help to Buy Scheme.&nbsp;

<h2>What is the Help to Buy Scheme?</h2>

The program introduces a shared equity model intended to reduce the upfront cost of entering the property market, particularly in high-demand urban areas such as Sydney.

The scheme operates under a shared ownership structure in which the federal government takes an equity stake of up to 40 per cent for new homes, or 30 per cent for existing dwellings. This arrangement allows eligible buyers to significantly reduce their loan size and avoid the added cost of Lenders Mortgage Insurance (LMI).

Under this model, purchasers can enter the property market with as little as a two per cent deposit, well below the traditional 10 to 20 per cent usually required. The government’s contribution is not a loan but a co-ownership stake in the property. As such, there is no interest or rent charged on its portion.

Because the government’s equity combined with the buyer’s deposit typically meets or exceeds the 20 per cent threshold, LMI does not apply. The remaining balance, generally between 60 and 70 per cent of the property’s value, is financed through a standard home loan with a participating lender.

The government's equity in the property remains in place until the buyer chooses to repay it voluntarily or until the property is sold. Buyers can buy back the government’s share over time, in increments of at least five per cent, depending on their financial situation.

There is no fixed repayment timeline, but the amount to be repaid will be based on the property's market value at the time of repayment, not the original purchase price.

<h2>How do you qualify for the&nbsp;Help to Buy Scheme?</h2>

To qualify for the Help to Buy Scheme, applicants must meet the following conditions:

<ul>
	<li>Be an Australian citizen at least 18 years of age.</li>
	<li>Be a first-home buyer who does not currently own property.</li>
	<li>Intend to live in the property as their primary residence.</li>
	<li>Earn less than $100,000 per year for individuals, or $160,000 for couples.</li>
	<li>Purchase a property within the regional price caps, currently $950,000 in Sydney, though this is expected to rise to approximately $1.3 million ahead of the program’s launch.</li>
</ul>

While the Help to Buy Scheme does not solve affordability challenges across the board, it does offer a more accessible pathway for a defined segment of the market, particularly younger buyers with moderate incomes who have been priced out of traditional lending routes.

The scheme is expected to commence in NSW in late 2025, as part of a national rollout.

Under the new model, purchasers can enter the property market with as little as a two per cent deposit, well below the traditional 10 to 20 per cent usually required

Help to Buy Scheme: What first home buyers in NSW need to know

The First Home Owners Grant (FHOG) is a government initiative designed to help eligible first-time home buyers by offering financial assistance towards the purchase or construction of a new home.

While the FHOG is a nationwide program, it is administered separately by each state and territory, meaning the eligibility criteria, grant amounts, and property requirements can vary depending on your location. This means that the amount available and the conditions attached to the grant will differ, so it is important to check the specific guidelines for your state or territory.

It’s important to note that the FHOG is just one of several incentives available to first home buyers. In most states and territories, the grant is not linked to stamp duty exemptions or concessions, with the exception of the Australian Capital Territory (ACT). The FHOG is typically a one-off payment, reducing the overall cost of purchasing or building a new home before any stamp duty concessions are applied.

Below, we provide a breakdown of the First Home Owner Grants available across Australia, outlining the specific details for each state and territory.

<h2>New South Wales First Home Owner Grant</h2>

First Home Owner Grant: Offers a $10,000 grant for new homes valued up to $600,000. For land purchases and owner-builders, the threshold extends to $750,000.

Stamp Duty Benefits: Provides full stamp duty exemption for homes valued up to $800,000, with concessions available for properties up to $1 million.

<h2>Victoria South Wales First Home Owner Grant</h2>

First Home Owner Grant: Provides a $10,000 grant for first-home buyers purchasing or building new homes valued up to $750,000.

Stamp Duty Benefits: Offers full stamp duty exemption for properties up to $600,000, with concessions available up to $750,000.

<h2>Queensland First Home Owner Grant</h2>

First Home Owner Grant: Offers $30,000 for contracts signed between 20 November 2023 and 30 June 2025. The FHOG applies to new homes valued up to $750,000.

Stamp Duty Concessions: Provides additional concessions for properties valued up to $800,000.

<h2>Western Australia First Home Owner Grant</h2>

&nbsp;

First Home Owner Grant: Offers a $10,000 grant for new homes valued up to $750,000 in the southern regions and up to $1 million in the northern regions.

Stamp Duty Concessions: Available for homes valued up to $600,000 for transactions entered into on or after 9 May 2024.

<h2>Australian Capital Territory First Home Owner Grant</h2>

First Home Owner Grant: Replaced by the Home Buyer Concession Scheme, offering full stamp duty concessions for eligible buyers.

<h2>South Australia First Home Owner Grant</h2>

First Home Owner Grant: Provides up to $15,000 for new homes, including houses, apartments, and townhouses. As of 6 June 2024, there is no property value cap for eligibility.

Stamp Duty Relief: Available for new homes and vacant land purchases.

<h2>Tasmania First Home Owner Grant</h2>

First Home Owner Grant: Offers a $10,000 grant for new homes and off the plan purchases.

Stamp Duty Exemption: Between 18 February 2024 and 30 June 2026, first home buyers of established homes valued up to $750,000 receive a full exemption on property transfer duty.

<h2>Northern Territory First Home Owner Grant</h2>

First Home Owner Grant: The Northern Territory provides a $10,000 grant for new homes only. Additional government grants and concessions are available for first home buyers.

Stamp Duty Exemption: The only stamp duty exemption available to property buyers is the House and Land Package Exemption (HLPE).

Eligibility criteria and application processes differ across states. Prospective buyers should refer to their respective state revenue offices for full details on grant availability, conditions, and additional concessions.

Every First Home Owner Grant for new property by state

In the ever-evolving landscape of sustainable architecture and environmentally conscious design, systems and ratings in place can help determine the energy efficiency of residential buildings in Australia.

Australia has multiple building rating systems that evaluate energy efficiency and sustainability in existing and new building designs.

Some systems assess individual building components, while others provide an overall rating for the entire structure.

A rating system ensures that homes are comfortable and energy-efficient, whether you are buying, renovating, or building.

NatHERS (Nationwide House Energy Rating Scheme) is a common way for new homes to meet energy efficiency requirements.

As new developments continue to shape the urban environment, understanding NatHERS ratings becomes essential for developers and homeowners. This article delves into the concept of NatHERS ratings, their significance, and how they contribute to creating energy-efficient homes.

<h2>What is NatHERS?</h2>

NatHERS is a national initiative implemented by the Australian government to promote energy efficiency in residential buildings. The scheme aims to provide a standardised method for assessing the thermal performance of homes, considering factors such as insulation, orientation, ventilation, and building materials.&nbsp;

NatHERS ratings are the most common way new homes meet the National Construction Code's (NCC's) minimum energy efficiency requirements.&nbsp;

NatHERS assessments provide thermal and whole-home ratings for new homes, townhouses, and apartments.

The rating helps evaluate the energy performance of buildings, guides homeowners and developers to make informed decisions about the energy efficiency of their properties, and encourages the construction of more sustainable, comfortable, and cost-effective homes.

<h2>How NatHERS Ratings Work</h2>

NatHERS ratings are determined through four accredited software tools (AccuRate, BERS Pro, FirstRate5, HERO) using a calculation engine CSIRO developed to predict building temperature based on various factors.

The tools can model complex effects of building mass, insulation, window size, and other elements.

The outcome is a star rating that reflects the building's overall thermal efficiency, indicating how well it can maintain a comfortable indoor temperature without excessive reliance on heating or cooling systems.

The star rating scale ranges from 0 to 10, with a 6-star rating being the minimum requirement for compliance with the National Construction Code (NCC).&nbsp;

Achieving a higher star rating demonstrates a commitment to energy efficiency and sustainability, as the building is better equipped to minimise its environmental impact and reduce long-term energy costs.

Anyone can use NatHERS tools, but accredited assessors can provide certified ratings and professional advice.

<h2>Benefits of Higher NatHERS Ratings</h2>

Energy Efficiency: Buildings with higher NatHERS ratings are more energy-efficient, requiring less heating and cooling energy. This reduces the structure's carbon footprint and lowers occupants' energy bills.

Cost Savings: Homes with higher NatHERS ratings are generally more energy-efficient, resulting in reduced energy consumption for heating and cooling. This translates to lower energy bills for homeowners, making sustainable living environmentally friendly and economically viable in the long run.

Environmental Impact: Lower energy consumption directly translates to a reduced environmental impact. Buildings with higher NatHERS ratings contribute to the overall goal of mitigating climate change by lowering greenhouse gas emissions associated with heating and cooling systems.

Improved Comfort: Buildings with high NatHERS ratings offer better thermal comfort to occupants. Proper insulation, well-designed ventilation, and optimal orientation maintain a consistent and comfortable indoor temperature, providing occupants with a more enjoyable and healthier space.

Market Value and Desirability: Higher NatHERS ratings can enhance the market value of a property. As energy efficiency becomes a more significant consideration for homebuyers, a well-rated building may attract a premium price and stand out in the real estate market.

Compliance with Building Codes: NatHERS ratings are a vital component of the National Construction Code (NCC), and compliance with these ratings is often a mandatory requirement for new developments. Local councils and planning authorities may set minimum energy efficiency standards that must be met to obtain development approval.

The Nationwide House Energy Rating Scheme (NatHERS) is a crucial initiative shaping the future of energy-efficient, resilient, and cost-effective homes. With its recent upgrades, NatHERS has evolved into a world-leading tool for the building sector, supporting the global commitment to achieving net-zero emissions by 2050.

Staff Writer

What is a NatHERS rating in new off the plan apartment developments?

Mixed-use developments have gained significant popularity across Australia in recent years due to their unique blend of residential, commercial, and recreational spaces.

Unlike traditional single-purpose developments, mixed-use projects offer a harmonious integration of various functions within a single locale.

Residential units seamlessly coexist with commercial establishments, retail outlets, dining venues, entertainment hubs, and recreational facilities, with the combination not only enhances convenience but also fosters a vibrant lifestyle and a sense of community.

<h3>Convenience and accessibility</h3>

Mixed-use developments are designed with convenience in mind. They often integrate residential units with commercial spaces, retail outlets, restaurants, and recreational facilities, creating a self-contained community.

[smartcode_project:default project_id=114215 project_image_fid=204874]

The proximity allows residents to enjoy the convenience of having essential amenities and services within walking distance. Whether it's grabbing a cup of coffee, going grocery shopping, or accessing healthcare services, everything is conveniently located, saving residents time and effort.

<h3>Vibrant lifestyle and community</h3>

One of the major advantages of mixed-use developments is the vibrant lifestyle they offer. With a diverse range of amenities and communal spaces, residents have ample opportunities to interact, socialise, and build a sense of community.

[smartcode_project:default project_id=107714 project_image_fid=214122]

The presence of parks, community centres, and shared spaces fosters a lively atmosphere, encouraging residents to engage in various activities and events. The vibrant lifestyle within these developments creates a unique sense of belonging and camaraderie among the residents.

<h3>Potential for higher rental yields and property value appreciation</h3>

Mixed-use developments tend to attract a broad range of tenants and buyers due to their versatile nature. This high demand can result in higher rental yields for investors and potentially lead to property value appreciation over time.

[smartcode_project:default project_id=139989 project_image_fid=212887]

The integration of commercial and retail spaces attracts businesses, which can provide a stable rental income stream. Additionally, the popularity of mixed-use developments often drives up property values, making them a potentially lucrative investment in the long term.

<h3>Enhanced security and maintenance</h3>

Mixed-use developments typically have comprehensive security measures in place. With controlled access points, CCTV surveillance, and professional security staff, residents can enjoy enhanced safety and peace of mind.

[smartcode_project:default project_id=108019 project_image_fid=212658]

Additionally, these developments often have dedicated maintenance teams responsible for the upkeep of common areas, landscaping, and infrastructure. This ensures that the overall appearance and functionality of the development are well-maintained, creating a pleasant living environment for residents.

<h3>Live-work-play balance</h3>

One of the key attractions of mixed-use developments is the ability to achieve a desirable live-work-play balance. The integration of residential and commercial spaces allows residents to live closer to their workplaces, reducing commuting time and improving work-life balance.

The proximity to various amenities and recreational facilities encourages an active and healthy lifestyle. Residents can easily access fitness centres, parks, restaurants, and entertainment options, all within the same development, leading to a more fulfilling and convenient way of life.

alisonwarters@gmail.com

The top five reasons to buy in a mixed-use development

When buying a property, everyone needs to be aware of the additional costs that come as part of the buying process.

Often the largest outlay, after the deposit which goes to the bank, is stamp duty.

<h2 style="line-height: 1.38;">What is Stamp Duty?</h2>

Stamp duty is an extra tax to pay the government when you buy land, a property, and other certain assets.

It happens when the legal ownership is transferred. It can also be known as property transfer duty or transfer duty.

<iframe allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="" frameborder="0" height="415" src="https://www.youtube.com/embed/C32BWkB5--c" title="YouTube video player" width="660"></iframe>

<h2>Who pays Stamp Duty?</h2>

In some circumstances, you may get an exemption. For some states, you won’t have to pay for stamp duty if you are a first home buyer or a pensioner for houses under a particular price. There are also stamp duty concessions, where you may be entitled to a discount.

<h2>How much does Stamp Duty cost?</h2>

Each state has different rules which affect how much you need to pay. These rules can affect the rate you pay, and the timeframe you will need to pay in. Before you buy land or a property, make sure you check the up-to-date information for your state’s stamp duty.

You can use a free stamp duty calculator online to see approximately how much you’ll need to pay. Find out if you’re eligible for an exemption by enquiring on a project via Urban!

Overall, the stamp duty you need to pay will depend on:

<ul>
	<li aria-level="1">How much your land/property is worth</li>
	<li aria-level="1">Where your land/property is located</li>
	<li aria-level="1">What type of land/property it is</li>
</ul>

Want to find out more? <a href="https://www.youtube.com/@UrbanAustralia?utm_source=YouTube&amp;utm_medium=Video&amp;utm_campaign=Subscribe&amp;utm_id=Subscribe">Subscribe to our YouTube channel</a> for more property videos.

Ellen Walker

Off-the-plan property explained: What is stamp duty?

For most Australians, buying an apartment is one of the biggest financial decisions they'll ever make

The location, floorplan and price are often the first considerations, but in recent years another question has become increasingly important: who is actually delivering the project?

A series of high-profile builder collapses, construction delays and defect concerns have fundamentally changed how many Victorians approach buying off the plan. The collapse of Porter Davis in 2023, which reportedly left around 1,700 homes unfinished, became one of the most visible examples of the risks that can emerge when a construction company fails. <a href="https://www.equifax.com.au/sites/default/files/lpassets/pdf/Final-Business-Market-Pulse-June-Sector-Deep-Dive-Report-2.pdf">Similar challenges across the broader construction sector</a> have left buyers asking more questions before signing a contract.

As Victoria continues encouraging higher-density housing to address supply shortages, transparency is becoming just as important as location or price.

One tool increasingly entering the conversation is the <a href="https://icirt.com/">Independent Construction Industry Rating Tool (iCIRT)</a>, an independent assessment framework designed to help buyers better understand the developer or builder behind a project. Originally developed by Equifax in consultation with government and industry as part of NSW's Construct NSW reforms, the system has since expanded nationally.

<h2 data-end="1519" data-section-id="7nmx3" data-start="1492">What is an iCIRT rating?</h2>

Most Australians are familiar with independent ratings in everyday life.

We compare ANCAP safety ratings before buying a car. We look at Health Star Ratings in supermarkets. Banks rely on credit assessments when lending money.

Until recently, however, there has been very little independent information available to help apartment buyers assess the business responsible for delivering a residential project.

That gap is what iCIRT was designed to address.

Builders, developers and other construction professionals with an iCIRT rating have demonstrated high-trust characteristics through an independent, evidence-based assessment across six criteria: Character, Capability, Conduct, Capacity, Capital and Counterparties. This involves a rigorous review of financial health, past project track record, and ethical conduct. Crucially, an iCIRT rating could help provide property buyers with confidence that they are working with a professional who has demonstrated the capability, capacity, and willingness to return and rectify issues.

Importantly, iCIRT is not a recommendation to purchase a particular property, nor is it a traditional credit rating. It is an independent assessment framework designed to provide objective information about a construction business using a <a href="https://icirt.com/sites/default/files/2025-08/iCIRT-Methodology-Issue1-May-2021.pdf">published methodology</a>.

The system has been widely adopted in New South Wales, where more than one-third of medium and large residential builders and developers now hold an iCIRT rating, representing over two-thirds of the state's residential building market by value as of 2025/26.

<h2 data-end="3126" data-section-id="h6ohtj" data-start="3084">Why buyers are doing more due diligence</h2>

For many buyers, particularly those purchasing off the plan, the biggest risk isn't whether they'll like the kitchen finishes.

It's whether the project will be delivered on time, to the expected quality, and by a company capable of completing the development.

<a href="https://icirt.com/sites/default/files/2026-07/iCIRT%202025%20Consumer%20Survey%20Report%20v05.pdf">Consumer research commissioned by iCIRT</a> found more than half of respondents believed current protections do not adequately safeguard buyers from builder insolvencies or defective projects. Other research found 88 per cent of prospective buyers would seek independent ratings or due diligence before purchasing, while 90 per cent said trust in construction professionals is essential.

That doesn't mean buyers should rely on a single rating alone.

Independent legal advice, understanding the contract, and seeking financial advice all remain important parts of the due diligence process.

However, an independent assessment can provide another source of information alongside those traditional checks.

<h2 data-end="4138" data-section-id="pquzxc" data-start="4094">Trust is becoming a competitive advantage</h2>

The conversation isn't only changing for buyers.

Developers are also recognising that trust has become an increasingly important part of the sales process.

Five years ago, purchasers typically asked about floorplans, finishes and settlement dates.

Today, sales teams are increasingly being asked about the developer's experience, financial stability, previous projects and construction partners.

For companies with strong governance and established delivery records, an independent iCIRT rating provides another way to demonstrate those credentials before buyers even visit a display suite.

According to Equifax, the assessment can also help businesses drive sales and <a href="https://icirt.com/resources-for-business/icirt-rating-helps-scion-secure-high-value-projects">secure high-value projects</a>, as well as identify operational improvements and <a href="https://icirt.com/resources-for-business/mirvac-reinforces-brand-trust-and-quality-independent-icirt-rating">attract top talent</a>.

<h2 data-end="4962" data-section-id="1j54ng5" data-start="4912">Beyond buyers: lenders are paying attention too</h2>

The influence of independent construction ratings is also extending beyond consumers.

According to Stamford Capital's Real Estate Debt Capital Markets Survey, an increasing number of lenders now incorporate iCIRT ratings into their due diligence processes when assessing residential development finance applications.

The survey found lender adoption has continued to rise, with many respondents saying independent assessments provide additional insight into governance, counterparties and delivery capability beyond traditional financial analysis. Some lenders also reported declining funding applications where businesses had poor or no ratings.

As construction costs remain elevated and access to development finance becomes more selective, demonstrating credibility is becoming increasingly valuable.

<h2 data-end="5801" data-section-id="1qazuxs" data-start="5772">What it means for Victoria</h2>

Victoria's apartment market is entering a new phase.

The state is seeking to accelerate higher-density housing while simultaneously introducing reforms aimed at improving confidence in residential construction.

For buyers, that means there are more tools available than ever before to research the businesses behind a project.

For developers, it signals that transparency is becoming another point of differentiation in an increasingly competitive market.

Buyers are asking more questions than ever before and increasingly expecting independent information, not just marketing material, before making one of the biggest financial commitments of their lives.

Find out how to get iCIRT rated <a href="https://www.icirt.com/sites/default/files/2025-08/iCIRT-Infographic-Assessment-Process-Final.pdf">here</a>.

<hr data-end="6469" data-start="6466" />
The information contained in this article is general in nature and does not constitute personal, financial, legal or tax advice. It does not take into account your personal objectives, financial situation or needs. Therefore, you should consider whether the information is appropriate to your circumstances before acting on it and, where appropriate, seek independent professional advice.

This article contains links to third-party websites. These links are provided for convenience only. Equifax Australia does not control and is not responsible for the content, accuracy or privacy practices of external sites.

Copyright © 2026 Equifax Australia Information Services and Solutions Pty Ltd. All rights reserved.

Buying off-the-plan in Melbourne? How independent iCIRT ratings are set to change Victorian property

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Time to gaze into the crystal ball after <a href="/news/victorian-government-announces-suite-of-super-tuesday-approvals">yesterday's announcements concerning 'Super Tuesday'</a>; or the approval of five residential towers through inner Melbourne.

Reading over the press release, much could be derived from the short few paragraphs which were provided. Here's my interpretation:

<h2>Backyard Blitz</h2>

Yesterday's release made reference to Plan Melbourne and reformed residential zones which protect established suburbs from high rise development.

I can't help but think that the certain council's implementation of this policy has left a few noses out of place on a state level. Expect some further announcements on this topic in coming weeks.

<h2>Having a bender</h2>

<a class="colorbox colorbox-insert-image" href="https://res.cloudinary.com/dz9xllyip/image/fetch/q_auto:good/https://s3-ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/pictures/article-images/art-ipad2310fishermansBend_729-620x349.jpg" rel="gallery-all" title="Image courtesy of The Age."><img alt="" class="image-article-full-width-580px" height="326" src="/sites/urbanmelbourne.info/files/styles/article_full_width_580px/public/pictures/article-images/art-ipad2310fishermansBend_729-620x349.jpg?itok=vbZuZ97W" title="Image courtesy of The Age." width="580"></a>

The first glimpse of justifying relaxed heights limits for Fishermans Bend may have been contained in yesterday's press release. "Melburnians have made it clear that they want their suburbs protected from high-rise apartment development. To achieve this we're delivering density in defined locations like Melbourne's CBD and Docklands - not in our quiet suburban streets."

Prediction: the above coupled with strong population growth will form the nucleus of the argument to relax height limits in Fishermans Bend. 40 level towers in four level zones may not eventuate, nor will they stay at 4 levels either.

<h2>Western World</h2>

<a class="colorbox colorbox-insert-image" href="https://res.cloudinary.com/dz9xllyip/image/fetch/q_auto:good/https://s3-ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/pictures/article-images/254444-cbd.jpg" rel="gallery-all" title="Image courtesy of the Herald Sun."><img alt="" class="image-article-full-width-580px" height="327" src="/sites/urbanmelbourne.info/files/styles/article_full_width_580px/public/pictures/article-images/254444-cbd.jpg?itok=xqrFzwGp" title="Image courtesy of the Herald Sun." width="580"></a>

If one development epitomises the change in decision-makers stance toward high-rise living it just might be 420 Spencer Street. The best part of eight years ago a squat development was proposed for the site, drawing disgust from local residents. Fast forward to yesterday's announcement and a 38 level, 131 metre tower with 438 apartments gains approval.

It sets a precedent for projects such as <a href="/buildings/melbourne-village-377-spencer-street-west-melbourne" target="_blank">371 Spencer Street</a> nearby which are of a similar height. Will West Melbourne/Dudley become the next Southbank? Yes it will.

<h2>Super CBD</h2>

Unless it's proposed around the Parliament precinct, it'll likely to receive planning approval and at a substantial height. The suburbs are safeguarded but tall towers within Melbourne's CBD will become all the more common.

Good, bad or otherwise, the change and the rate at which it occurs for Melbourne's CBD over the next decade will be immense with at least a tripling of the number of 200 metre plus towers in the big smoke. Prediction: welcome to mega Melbourne.
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silvermb

Ramifications of 'Super Tuesday'

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The Property Council of Australia recently released its latest survey — for the six months to January 2013.
It reports that the national vacancy rate for CBD offices has increased slightly to 10.4%. However, that hardly tells the whole story.
An uneven spread
<a rel="ibox" href="https://his-best.biz/assets/2014/02/Office-vacancies.png"><img height="370" width="300" src="https://his-best.biz/assets/2014/02/Office-vacancies-243x300.png" alt="Office-vacancies" title="CLICK to enlarge" style="display: block; margin-left: auto; margin-right: auto;"></a>As the accompanying table reveals, the vacancy levels show a marked variation around Australia.
Demand for space in Brisbane and Perth has declined in line with the mining sector.
Yet despite this, new supply is scheduled to come onto the market — with the current total office stock due to increase by more than 10%, over the next four years.
Likewise, Adelaide will also experience an oversupply through to at least 2016.
Not all bad news
Both Sydney and Melbourne have seen a number of older office buildings converted into upmarket residential apartments. However, the Barangaroo Project will soon push Sydney's prime CBD vacancies above 10%.
Overall, demand for Melbourne has remained strong — causing its vacancy rate to fall to around 8.7%.
Bottom line: The CBD office markets are not interest-rate sensitive. Instead, they respond purely to their local supply and demand for space.
At this stage, Melbourne would appear to be best positioned of all the CBD markets to grow in value over the next threee to five years — which is now being evidenced by the strong interest from overseas purchasers.
And you would expect that to flow through to the suburban office market as well.
Chris Lang is an advisor to commercial property investors, sell-out author and regular speaker on how to invest in commercial property. 
You can visit his website <a href="https://property-edge.com.au/" rel="nofollow" target="_blank">Property Edge Australia</a> to help you get the most out of your commercial property investing.
                
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chrislang-EQKojcgJPV

What CBD office vacancy stats mean for commercial property

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Currently in Perth there is strong demand for homes under $450,000. There is also an undersupply of stock across the board with about 3,000 properties fewer than normal. Consequently, there is quick turnover with well priced, well located property and the number of days on market can be as low as two or three weeks. In many areas home buyers need to act quickly to secure a property but there is no need for panic.
The real estate market regularly swings between seller and buyer markets in response to  economic and population conditions. A more relaxed market will likely return in the near future, particularly given the number of apartments and townhouses currently under construction and due for release this year.
Curiously enough, a seller’s market can actually work in favour of buyers if they are organised and mentally ready to secure a quick deal. When properties are selling quickly many people who have held back from marketing their homes can be motivated into acting.
Even though the stock of properties available for sale is lower than usual there is greater turnover. This in turn presents opportunities for buyers who are fully prepared.
A seller’s market can also work to the advantage of a buyer who has an existing property to sell. Normally this situation is not very attractive to sellers as they’d rather not wait for you to sell your home before buying theirs. Yet in a fast market a seller can consider that scenario with greater confidence even if other unconditional offers are on the table.
Being fully prepared to buy a property is the key to succeeding in a seller’s market. This means organising your finances and, most importantly, knowing exactly what it is that you want to buy.
Timing is critical for a buyer in a seller’s market. Once you have determined your budget, type of property and preferred locations you should work to a plan. Confine your home-open inspections only to properties that meet your specific requirements.  It can also help to talk to some agents about properties that may not yet have come onto market but which might interest you.
You might also consider hiring a buyers’ agent to help you with your search, especially if you don’t have a lot of time for home-hunting or lack confidence in a competitive market.
When you do find the right property it’s important to convey to the seller that you are a committed buyer. A low offer is less likely to be considered, so be prepared to make a reasonable offer with a little ‘wiggle room.’
Finally, a bigger deposit will convey to the seller that you are genuine and have confidence in securing the finance to seal the deal.
David Airey is president of the <a href="https://reiwa.com.au/home/default.aspx" target="_blank" rel="nofollow">Real Estate Institute of Western Australia.</a>
<a href="https://reiwa.com.au/home/default.aspx" target="_blank" rel="nofollow"></a>This article was originally published on <a href="https://reiwa.com.au/Faq/Pages/Feature.aspx" rel="nofollow" target="_blank">reiwa.com</a>.
                      
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dairey-MVZf5ZguQC

Buying strategically in a fast moving market

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Australian CBD office markets are entering into a hiatus period this year, with supply levels forecast to hit their lowest point in 13 years.
Despite strong supply in Melbourne and Sydney, Knight Frank's latest Australian CBD Research showed that stock levels across the nation's capital cities slumped 29% to 463,000 square metres of new and refurbished stock in 2013. That compared to 649,000 square metres in 2012.
<img src="/images/stories/2014/02/25/chart_of_tghe_week_feb_25_one.png" width="470" height="297" alt="chart_of_tghe_week_feb_25_one">
Source: Knight Frank
Supply levels are expected to shrink further this year, with the global real estate firm forecasting supply to come in at only 241,000 square metres - a figure it says would be the lowest level of gross supply additions since 2001 when nearly 200,000 square metres was completed.
"Following relatively strong completion activity over the past two years, this hiatus in new construction completions over the next 12 months comes at a welcome time for the markets, especially those with an overhang of backfill and sub-lease space waiting to be absorbed," said Knight Frank national director of research, Matt Whitby.
This year, he said, the only major high profile additions to stock would occur in Melbourne, with 150 Collins Street (Westpac committed) and 720 Bourke Street (Medibank committed) slated for completion. A handful of smaller new builds and refurbishments would also be completed in Sydney, Perth and Adelaide, he added.
However, Knight Frank is projecting a rebound of supply in 2015. It is tipping completions to total about 562,000 square metres and includes projects that commenced without tenant pre-commitments such as 180 Ann Street, Brisbane (Daisho) and 20 Martin Place, Sydney (Pembroke).
"Notwithstanding this, Brisbane and Canberra will be devoid of any major supply until late 2015," said Mr Whitby.
He also made a point of saying that while new supply additions were expected to be relatively lower, backfill space would continue to be a major factor this year and increasingly so during 2015.
Another key theme cited in the report was last year's unprecedented level of site sales occurring in and adjacent to the CBD markets, mostly in Melbourne and Sydney. That demand, said Mr Whitby, was driven predominately by Asian developers, as the "highest and best use" of sites was, and continues to be, slanted towards residential rather than commercial use.
"This trend will see an increasing amount of commercial stock withdrawn due to residential and hotel conversions, alongside a large number of obsolete stocks being refurbished and modernised in an effort to attract tenants."
He described that as a "real game changer for markets", especially in Sydney and Melbourne over 2014/15, "as the net supply figures (i.e. after withdrawals) will be significantly lower than the headline numbers, which will help cushion the market in the face of a soft leasing market."
<a href="mailto:news@propertyobserver.com.au" target="_blank">news@propertyobserver.com.au</a>
      
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kjiminez-eaYKfU7qd2

Australian CBD office supply forecast to hit 13 year low

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The Real Estate Buyers Agents Association of Australia says in the current strong sales market it is important to keep your emotions in check.

Their top five smart tips for buying in a rising market include:
* Get your finance pre-approved so you know your limits you show potential sellers that you are serious about buying.
* Don’t carelessly speed up the research and buying process to take advantage of a perceived deal.
* Avoid low-ball offers for a property, as this will result in you not being taken seriously.
* Act decisively when you know it’s the right property and have done your research, or others are likely to jump ahead of you.
* Avoid asking for favours or adding complications to the deal. That may work in a falling market, but not a rising one.
And they add just because property prices are rising doesn’t mean you’re going to be left behind.
I'd add make sure you are capable of the long hold as many of these extraordinary sale prices will be hard to match on the inevitiable dip.
<a href="mailto:news@propertyobserver.com.au" target="_blank">news@propertyobserver.com.au</a>
             
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jchancellor-FAypfDUnLy

Five smart tips for buying in boomtime conditions

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Australia’s surge in tourism is driving demand for hotels in gateway cities and we see no sign of this momentum easing off in 2014, particularly with demand far outstripping available supply.

Savills research recorded approximately $2 billion of hotel assets transacting in 2013, up on the five year average of $1.3 billion.  

The rising demand, especially from foreign investors, for core hotel assets in gateway cities has never been stronger, with Sydney and Melbourne, followed closely by Brisbane, being the most sought after by Asian investors.  

There is a strong play from China in particular, whether private or institutions, who are chasing hotel assets.  They are attracted to investments where they can participate in, or add to, the “Chinese tourism supply chain” – that is, Chinese travel agents at the point of origin; a critical mass of Chinese inbound tourists to the destination; sufficient inbound airline capacity to service the tourists’ needs; with a rational extension being ownership of hotels at the destination to cater for these Chinese tourists.  These hotels can implement culturally-suitable programs at the hotels, from language to rooms to food and beverage.  

Typically, Chinese investors like to feel “safety in numbers” when investing into a foreign jurisdiction.  It is comforting for these investors when significant State Owned Enterprises and other major investors “take the first step” and prove that the investment destination is stable, secure and attractive. Examples include Greenland’s acquisition of the Water Board site for a mixed use scheme incorporating a hotel, Fullshare’s acquisitions in Tropical North Queensland, and Fu Wah’s recent acquisition of the Park Hyatt Melbourne. As more and more transactions occur with Chinese entities, the message will filter back to China and that is when momentum will grow substantially.  We anticipate that the real weight of Chinese money will be felt in the Australian hotel market in 3 – 5 years time. The result will be further tightening of yields and increased competition for available assets.  

New hotel developments in suitable locations with effective and efficient designs are also starting to stack up.  While CBD locations have traditionally struggled to compete against residential and office uses, the recent rise in values, operator positivity regarding market forecasts and an increase in office vacancies for some areas are making hotel conversion and/or development an attractive alternative.  

Outside Australia’s CBD markets, the emergence of modular construction is opening up a wealth of opportunities, with international operators entering into joint ventures with developers to bulk-build portfolios of select service hotels across Australia in undersupplied areas.

There are currently no signs that the investment market is slowing.  Development of new hotels is also picking up and as a result we could see offshore investors acquire hotels on forward commitments as a way to secure assets in a tightly held market.  
Michael Simpson is managing director of Savills Australia &amp; NZ Hotel Investments at <a href="https://www.savills.com.au/" target="_blank">Savills</a>.


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msimpson-uxqFgfXjaM

Tourism surge driving demand for Australian hotels

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<img src="/images/stories/2014/02/25/DTZ_logog.jpg" width="200" height="66" alt="DTZ_logog" style="display: block; margin-left: auto; margin-right: auto;">
Name: Adam Jones<img style="max-width: 480px; float: right;" src="/images/stories/2014/02/25/jones-feb-25-profile.png" width="125" height="150" alt="jones-feb-25-profile">
Position: Director of CBD office leasing, landlord and institutional investor services

Company: DTZ

Office Location: Melbourne
 
How long have you been in the industry?

I have been in the industry since 2000, starting off in retail leasing then a short stint in corporate services and then specialising in CBD leasing.
What’s happening in the area you specialise in?
Very interesting times in that the Melbourne CBD vacancy rate has declined in the last six months, which should see incentives stabilise or reduce marginally from the levels they were at last year.
Unlike the past five years which has seen numerous developments come on stream which is well above historical averages, only two new developments, namely Medibank’s new headquarters at 720 Bourke Street and Westpac’s new office at 150 Collins Stree,t are due to be completed this year. Landlords by the end of the year should start to see some semblance of rental stability or growth.
Describe the most interesting property you have leased?
717 Bourke Street which was a brand new 38,000 square metre development in Docklands was interesting from the point of view of the technology involved in the design. 500 Collins Street was also unique in that the building was comprehensively upgraded with tenants in situ with sustainability as its cornerstone. It was the first refurbishment project in Australia to receive a five star Green Star design rating from the Green Building Council of Australia.
What are the ingredients to being successful in your job?
Remaining positive and patient as some deals can take an extremely long time to finalise. The old cliché about thinking outside the square is also important as Landlords are seeking people who can add value rather than act as a facilitator – you need to be able to provide a point of difference.
What aspects of your role do you enjoy the most?
I enjoy coming up with strategies for landlord’s as to how best to market and differentiate their asset in what is a competitive environment. It is also enjoyable coming up with different methods of identifying who is the best fit for a particular space, particularly doing this before our competitors.
Where would you invest a spare $750,000?
If I was a landlord I would look to upgrade my end of trip facilities, as all tenants these days have a strong focus on this. I would also look to spec a fitout, particularly if the space is clear and has been sitting vacant for an extended period. From a personal viewpoint a little thing called a mortgage and put some away for school fees for when my kids get older.
Which football team do you support?
Hawthorn. Very passionately. I am looking forward to back to back flags!
What’s your favourite app or techno gadget?
My Blackberry

How do you use social media?

Twitter for business snapshots/articles and <a href="https://www.propertyobserver.com.au/https://au.linkedin.com/pub/adam-jones/7a/888/740" target="_blank">LinkedIn</a> to stay across who is moving and who key decision makers within various companies are.
<a href="mailto:news@propertyobserver.com.au" target="_blank">news@propertyobserver.com.au</a>
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In profile: DTZ's director of CBD office leasing, landlord and institutional investor services, Adam Jones

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Has the ‘new retail’ arrived? Has e-commerce merged with bricks-and-mortar retail? It’s February 2014, and a wonderful time to be alive and relishing the collaborative technologies that have evolved from the internet and the world wide web.
Affordable cloud solutions level the playing field
Cloud technology and open source technology has enabled smaller business to compete with mammoth enterprises. These cloud and open source technologies have allowed smaller businesses with cash restraints to leverage more powerful technologies without the costs of development from the ground up. No need for internal virtual private networks (VPNs) and internal IT infrastructures including servers, modems, computer hardware.
Compare the landscape to February 2009, when <a target="_blank" href="https://internetretailing.com.au/">InternetRetailing.com.au</a> launched and things were very different. Magento, an online department store shopping cart platform that is available as a free open source solution via its community edition and options for paid enterprise support, was a fledgling start-up barely a year old. For those in the know, it was originally called Bento, and a clumsy beast in its early iteration, and virtually unknown.
There were other options such as OS Commerce; however, they were not feature rich. Integration of warehousing and inventory control was also a luxury of the privileged, who could afford the cost of Enterprise Resource Planning (ERP) systems and the added cost of cross-platform data integration.
Move forward to 2014 and Magento is a thriving platform enabling many of Australia's smaller, as well as enterprise, websites. <a target="_blank" href="https://costumes.com.au/">Costumes.com.au</a> and Harvey Norman come to mind.
ERP systems have also become more affordable, with Australian developed systems such as <a target="_blank" href="https://www.qdos.com.au/">Qdos</a> offering accounting, full inventory control and warehousing fully hosted in Australia and integrated to Magento (and other web sites) via an application programming interface (API). At a slightly higher price, Netsuite provides a similar offering out of the USA.
As these cloud-based solutions are effectively service providers, they have dented business growth of the traditional server-based ERP systems by offering their product as a monthly subscription fee. Other less sophisticated accounting packages that offer basic inventory control such as Xero, Saasu and MYOB and cloud-based linking platforms such as Saaslink and <a target="_blank" href="https://onesaas.com.au/">Onesaas.com.au</a> allow small business to link various cloud components together to patch together a kind of enterprise system at a budget unheard of in the past.
But, despite all these wonderful technological wonders, how are things in the world of retail faring at the moment?
Consumer good glut
In my work as an e-commerce optimisation, integration and change management consultant, I have noticed that commoditised businesses, i.e. businesses such as online department stores are finding it a lot tougher to stay relevant in a market where vicious price competition on appliances and mass produced consumer goods is resulting in a lot of excess unsold stock. Online retailers are unable to turn this stock over even at reduced prices; after all, how many juicers can each household own?
The glut of consumer goods available for sale is also partly related to the slowdown in first home buyers amongst other things. At the end of 2013, Euromonitor produced a research paper indicating that whitegoods brands Dishlex and Simpson, generally strong sellers to first home buyers, are struggling to find customers as the number of first time home buyers on a budget has dried up.
Interestingly, brands such as Bosch and Miele are seeing increases in sales of whitegoods as older, cheaper equipment in homes is starting to age and fail. Completely contra to this, higher quality European brand household appliances such as toasters, juicers, kettles are losing market share to cheaper no name brand or lower quality Chinese made and branded toasters, kettles, etc. Finished off in flashy stainless steel, there is a deluge of cheap imports online and in stores across the country.
Omni-channel makes its presence felt
In my opinion, things are changing in favour of established bricks-and-mortar businesses. The game has changed for those retailers that have invested in cross-channel technology and offer:
<ul>
<li>
online ordering and pick-up in store (click and collect);
</li>
<li>
accept returns of online purchases in store;
</li>
<li>
provide great customer service; and
</li>
<li>
a full 360 degree marketing approach with the intent of achieving omni-channel or near omni-channel relevance.
</li>
</ul>
In 2010 businesses such as <a target="_blank" href="https://dealsdirect.com.au/">DealsDirect.com.au</a>, <a target="_blank" href="https://oo.com.au/">oo.com.au</a> and <a target="_blank" href="https://catchoftheday.com.au/">catchoftheday.com.au</a> began to disrupt retailing. They were the darlings of the investor community and the public loved the disruption.
<a target="_blank" href="https://dealsdirect.com.au/">Dealsdirect.com.au</a> has recently listed on the ASX and I would assume is on an acquisition trail to add members to its database to keep investor confidence up.<a href="https://oo.com.au/">Oo.com.au</a> was bought out by GraysOnline and although active has not made any noise. <a target="_blank" href="https://catchoftheday.com.au/">Catchoftheday.com.au</a> has quietly bid farewell to its C level management team, and bought back some of its shares from the consortium of investors that originally ploughed $80 million into the Catch group.
Return of the big players, but niche still thrives
Are these subtle signs the halcyon days are over for these dynamic upstarts as the national giants get comfortable with the technology and take over dominance of the overall retail space?
Big W, Officeworks, and Dick Smith come to mind here. Converse to this, discussions recently with the owners of niche online businesses <a target="_blank" href="https://tinyme.com.au/">tinyme.com.au</a>, <a target="_blank" href="https://adorebeauty.com.au/">adorebeauty.com.au</a> and <a target="_blank" href="https://costumes.com.au/">costumes.com.au</a> at a dinner hosted by Reed Exhibitions recently pointed out that their niche businesses are faring very well at the moment.
It seems the old rule of thumb of niche focus is evident here.
Paul Greenberg, CEO of the National Online Retailers Association (NORA), has been vocal for some time that there is no such thing as online versus offline retail, rather a multitude of channels which have been enhanced by the introduction of online retail as just another channel. Greenberg refers to this as "the new retail".
My comments are purely a collection of observations. Since 2005, every observation and prediction I have made relating to online retailing has come to fruition. Let's see in 12 months’ time (almost 60 months in internet time) if I am still correct.
Mark Freidin is an experienced chief operating officer, e-commerce pioneer and consultant to fast-growing firms with his company <a target="_blank" href="https://www.internetretailing.com.au/">internetretailing.com.au</a>.
This article first appeared on <a target="_blank" href="https://www.SmartCompany.com.au">SmartCompany.</a> 
            
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What is the ‘new retail’ and is it finally here?

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The issues surrounding liquidity of property investments were highlighted in the credit crisis. Sale of securities was the only source of capital raising as bank lending froze and prospective buyers of property assets could not finance acquisitions.
Property investors who seek a liquid property investment access can purchase listed property securities on the ASX or through a managed fund. Alternatively, investors wanting to invest in property that do not require daily liquidity can gain exposure through the direct purchase of an asset or through purchase of units in unlisted property funds or syndicates.
Liquidity associated with listed property securities can provide a range of benefits to investors. Liquidity gives investors the flexibility to invest or divest from their property investments and invest elsewhere as opportunities arise in other investments. Liquidity assists investors in rebalancing their portfolios.
Return premium – compensation for illiquidity
Direct property is characterised by limited flexibility and liquidity. Investors’ expectations from investments in direct property are that these investments would generate higher returns than listed property to compensate for illiquidity. Investors in direct property typically have longer investment horizons.
An assessment of whether direct property investments generate higher returns to compensate for illiquidity relative to listed property securities, over 28 years to September 30, 2013 has been undertaken.
Chart one below shows growth in returns from an initial investment of $100 made in September 1985 in listed property and direct property.
Chart one – Growth in investment – Listed property vs direct property
<img src="/images/stories/2014/02/17/binesh_feb_17.png" alt="binesh_feb_17" width="470" height="260">
Source: S&amp;P/ASX, PCA/IPD
From Chart one, over a 28 year period to 30 September 2013, from an initial investment of $100, an investment in direct property would have generated a higher return than listed property. Direct property generated 9.9% and listed property generated 8.9% per annum.
Liquidity is valued by the market and can be determined and quantified through turnover, size and transaction costs. Analysis concludes that the required return premium for illiquidity ranges between 0.7% per annum and 1.0% per annum.
Over 28 years to September 30, 2013, a return premium of 1.0% per annum over listed property has been paid to direct property investors for the illiquid characteristics of direct property. Over the long term, direct property investors have adequately compensated for illiquidity.
Current environment
Total returns in the range of 10.0% - 11.0% per annum are expected for listed property over the next twelve months. Comparatively, total returns in the range of 8.5% - 9.5% per annum are expected for direct property over the next twelve months. Therefore a return premium, as a reward for illiquidity, from an investment in direct property is not expected.
Binesh Seetanah is an analyst at <a href="https://atchison.com.au/" target="_blank" rel="nofollow">Atchison Consultants</a>.
          
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Liquidity in property investments - direct v listed

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The house next door to the apartment block I live in, in Sydney’s inner west, went under the hammer last Saturday. The four bedroom house, on a small 450 square metre block, was very old and required a lot of work. It was passed in at $995,000, though will likely settle for over $1 million via a private offer.
Channel 9 News was there, reporting the coverage of what has been a very strong auction summer season in Sydney. Most market commentators agree that Sydney is currently in the boom – or peak as it is also known – phase of its property cycle. This has resulted in auction clearance rates remaining fiercely strong; amidst some of the most competitive interest rates on offer in many years.
So I thought I’d look at purchasing investment properties at auction, versus private sale. But first, let’s take a step back and identify why some properties go for auction, whilst other properties are advertised at a set price, for private sale.
Top reasons why properties go to auction:
<ul>
<li>
Property type. If the property is unique or a rarity for its area, the true value may not be clear. Owners may hedge their bets that an auction might drive a better sales price. Properties needn’t be hugely different or unique either, to set them apart. 
</li>
<li>
In smaller markets or postcodes where there have not been many comparable recent sales, owners may benefit from may also be a better environment for auction instead of private sales
</li>
<li>
Sometimes auction can be the preference to hasten a sale. Listed-price properties on the other hand, can risk spending too much time on the market if priced incorrectly. Then, in this digital property age we’re living in, the property appears month after month with the same list price, and buyers avoid those online listings like the plague. They do this for three reasons; firstly they assume the property has been purchased already and the listing hasn’t been updated. Secondly, property buyers think there is something seriously wrong with the property, and last of all, the market knows the property is incorrectly priced. Auctions avoid this from happening.
</li>
</ul>
Top reasons why properties are listed for private sale: 
<ul>
<li>
Owners who understand the likely true value of their property in relation to others may prefer to set a fixed sales price. Even if this is negotiated slightly during the sales process, fixed asking prices help property owners who need the security of a more precise sales price early on
</li>
<li>
In areas where an owner is selling a very common property type. For instance, say if over 80% of housing stock in your suburb are two bedroom, one bathroom, no parking apartments and your apartment is this exact same specification, the maximum likely sales price is likely very evident based on so many similar recent sales.
</li>
<li>
The jury is still out on this one, but some property sellers argue that fixed list price properties sell faster than auction properties. This is because if the seller has unrealistic expectations at auction and is not willing to sell for anything less; there may be several ‘passed in’ auction results over numerous months before a sale is identified.
</li>
<li>
Non-auctioned properties tend to attract more genuine seekers. It is said that some 70% plus of attendees at an auction are either nosy neighbours – much like myself today – or property buyers just doing their research and not seriously entertaining the idea of bidding on it.
</li>
</ul>
Bringing this in to an investor context, in my experience I’ve generally avoided properties going to auction. Here’s why:
I don’t typically consider ‘rare’ or ‘unique’ properties for investment
Regardless of the property type I am purchasing – be it house, semi, townhouse, apartment – I rarely would look for properties that are unique or substantially different from the status quo of that suburb.
This is because, as investors, it is not in our interest to do so. We’d rather hedge our bets on a property type that is high demand, so that we know it’ll always be desired by renters. This helps avoid the risk of vacancy (which can crush an investors’ bottom line if months and months of vacancy occur)
 
During due diligence phases, I find non-auction properties that deliver more ticks on my shopping list
This extends back to property investment 101: Do your due diligence on your chosen suburb to make sure the property type you are buying, is the type that renters are wanting the most.
Financially, auction properties just do not stack up for me
As investors we are driven ultimately by the bottom line. Financially, there is added risk to buying investments at auction.
Another investor 101 tip is this: You should never go looking for investment properties before you’ve calculated how much you can spend. You’d be surprised at the number of beginner investors who ignore this cardinal rule!
Not only should you know your budget, but you should have your deposit amount calculated and your pre-approval set already (so you can move quickly when you need to).
Deceptive agents can set investors up for disappointment
The other reason I avoid auction is timeliness and, well, real estate agent lies! Agents frequently low-ball the expected sales price, in the weeks leading to auction in order to get more foot-traffic on the day.
Let’s say you’ve done your research as mentioned about, and you’ve calculated you can buy a property to a maximum buy-rate of $320,000. You speak to an agent about an auction property where they agent feels it’ll end up at the $300,000 mark. You think to yourself: "Great, I can confidently go, maybe even bid a little higher than $300,000 and still be in-budget, and possibly win this property." Alas you get to the auction and the auctioneer calls for an opening bid of $340,000!
Already it is beyond your budget, and it only adds insult to injury when the romance-enthused home buyers (who you are also competing with at auction), bid with their heart about this and the property goes for $370,000.
Worse still, you’ve wasted weeks of research and due diligence, and you are now back to square one. It’ll be weeks before you’re ready to bid on another property at auction
Property investment is not about the romance people develop with their ‘dream home’. As investors we do not live in these houses, nor are we likely to. Auctions tend to attract head strong and heart strong buyers who have fallen in love with a property. This wildcard addition to the sales process usually only ends up benefitting home buyers, whilst hurting investors.
I am aware there may be other views on buying investment properties at auction, but in my experience, steering clear of auction properties in the best step investors can take to minimise risk and expedite property purchases.
Cameron McEvoy is a NSW-based property investor and maintains a blog, <a target="_blank" rel="nofollow" href="https://www.propertycorrespondent.com.au/">Property Correspondent.</a>
                  
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