Not all apartment amenities are immediately visible.

Swimming pools, gyms, rooftop terraces and residents' lounges have long featured on buyers' wishlists, but as the way Australians live has changed, so too have the features that make apartment living more convenient.

Increasingly, buyers are placing value on the practical aspects of day-to-day life. Fast internet, EV charging, secure bike storage, flexible workspaces and parcel management are becoming just as relevant as lifestyle amenities, reflecting changing habits and expectations.

Online shopping has been one of the biggest drivers of that shift.

Australians spent a record $82.6 billion shopping online in 2025, with almost one in every four retail dollars now spent digitally, making parcel deliveries a routine part of everyday life rather than an occasional convenience.

For apartment residents, however, receiving those deliveries isn't always straightforward.

Without someone home to accept a parcel, deliveries can be redirected to a nearby Post Office, left in building foyers or common areas, or require building management to temporarily store packages. As apartment living continues to grow across Australia's cities, parcel management has become an increasingly important consideration for both residents and developers.

Australia Post's Parcel Locker network is one response to that shift.

<iframe allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen="" frameborder="0" height="315" referrerpolicy="strict-origin-when-cross-origin" src="https://www.youtube.com/embed/KPZ9j5FRdsQ?si=Qztc1dNP3ZvEIUhb" title="YouTube video player" width="560"></iframe>

Rather than relying on home delivery, eligible parcels can be directed to a nominated Parcel Locker, where they're securely stored until collected. Once a parcel arrives, residents receive a notification through the AusPost app or SMS and can retrieve it using a one-time code or QR code at a time that suits them.

The network has expanded to more than 1,500 locations nationwide, with Parcel Lockers positioned at Post Offices, shopping centres, supermarkets, transport hubs and, increasingly, within or alongside residential developments.

That growing presence reflects a broader change in how apartment buildings are being planned.

Developers are increasingly considering the operational side of apartment living alongside traditional lifestyle amenities. Just as secure mailrooms, bicycle storage and EV charging have become more common inclusions, parcel management is emerging as another feature that supports everyday convenience.

It also helps preserve the arrival experience within a building. Carefully designed lobbies and communal spaces can quickly become cluttered when deliveries accumulate, while secure parcel solutions reduce the likelihood of missed deliveries or parcels being left unattended.

For buyers comparing apartments, these everyday details are becoming part of the decision-making process.

Location, floorplans and finishes remain fundamental, but the features that simplify daily life are carrying greater weight than they once did. As online shopping continues to shape consumer behaviour, secure parcel delivery is increasingly becoming another amenity worth looking for.

Joel Robinson

Parcel delivery is joining the apartment amenity checklist

Inca Property Group has lodged a State Significant Development Application (SSDA) for Dawn, a 53-apartment oceanfront development overlooking Mona Vale Beach.

The proposal, at 35-39 Darley Street East, would replace an existing 18-apartment strata building with a new owner-occupier-focused development comprising 53 two and three-bedroom apartments, including nine affordable built-to-rent residences delivered under the State's infill affordable housing scheme.

Positioned on a 2,679 sqm elevated site around 280 metres from Mona Vale Beach, the development has been designed to maximise panoramic ocean views while responding to the site's sloping topography.

<a href="https://www.apartments.com.au/developers/inca-property-group">Inca Property Group</a> Managing Director Josh Thompson said the State Significant pathway provided greater certainty for projects of this scale.

"This State Significant pathway gives the team real certainty to progress <a href="https://www.apartments.com.au/new-apartments/dawn-35-39-darley-street-east-mona-vale-nsw-2103">Dawn</a> through to completion," Thompson said.

"It allows us to acquire a one-off site, design it carefully and deliver the right offering for the suburb, assessed by the NSW Government's planning department."

The project is one of the first developments in the area to be assessed under the NSW Government's Low and Mid-Rise Housing policy, with the site sitting on the edge of the policy's designated inner area.

The proposal includes three basement levels providing 124 car spaces, alongside a range of resident amenities including a swimming pool, gym, sauna, wellness facilities and private plunge pools for selected ground-floor and penthouse apartments.

<img alt="Dawn" data-entity-type="file" data-entity-uuid="fc1a1daf-0ce4-4f12-9076-b1fa553c7a91" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/Screenshot%202026-07-21%20at%208.42.11%E2%80%AFAM.png?VersionId=4GZ9h.gpNkTljbxyAET8Jfhv51XUamDm" />

Thompson said Dawn had been designed specifically for owner-occupiers and downsizers, a buyer profile that has driven demand across Inca's recent Upper North Shore developments.

"The majority of buyers in our recent North Shore projects have been downsizers, and we are learning exactly what this market is looking for. Beyond the location itself, we have included resort-style amenities to deliver a genuine lifestyle offering," Thompson said.

Located within walking distance of Mona Vale Beach, the town centre, Mona Vale Golf Club and the Royal Motor Yacht Club, Dawn represents Inca's first Northern Beaches project following the sell-out of Tara on Park in Waitara and Ellis Residences, currently under construction in St Ives.

Construction will be undertaken by Inca's in-house construction arm, GOP Constructions.

Dawn is the latest major apartment proposal for Mona Vale, with the suburb emerging as one of the key beneficiaries of the NSW Government's new Low and Mid-Rise Housing policy.

New developer One Living, led by industry veteran Joseph Scuderi, recently secured a site on Mona Vale Road, on the border of Mona Vale and Pymble, where it is planning around 140 apartments.

IPM is also planning its third project in Mona Vale, significantly increasing the scale of its previous developments with an 82-apartment proposal at <a href="https://www.apartments.com.au/new-apartments/159-167-darley-street-west-mona-vale-nsw-2103">159-167 Darley Street West</a>, opposite Bayview Golf Course and less than 800 metres from Mona Vale town centre.

Read more:&nbsp;<a href="https://www.apartments.com.au/news/nsw/one-living-enters-sydneys-new-apartment-market-with-northern-beaches-site-acquisition">One Living enters Sydney's new apartment market with Northern Beaches site acquisition</a>

Read more:&nbsp;<a href="https://www.apartments.com.au/news/nsw/first-look-ipm-plans-third-mona-vale-project">First look: IPM plans third Mona Vale project</a>

First look: Inca eyes Mona Vale with State Significant DA for Dawn apartments

Seasoned Victorian apartment developer <a href="https://www.apartments.com.au/developers/central-equity">Central Equity</a> has logged more than $400 million in sales in its luxury apartment project Palmera Residences at Northcliffe on the Gold Coast.&nbsp;

Central Equity Director Karl Kutner said the sales result reflected a combination of location, product quality and delivery certainty with the project already under construction by building powerhouse Multiplex.&nbsp;

"Surpassing $400 million in sales since launch is a significant milestone and an outstanding endorsement of <a href="https://www.apartments.com.au/new-apartments/palmera-residences-gold-coast-18-garfield-terrace-surfers-paradise-qld-4217">Palmera Residences</a>,” he said.&nbsp;

"We believe one of the key reasons for this strong result is the confidence purchasers have in knowing the project is under construction with Multiplex. Buyers are increasingly looking for certainty. They want to know that the project they commit to today will be delivered by an experienced team with a proven track record."&nbsp;

[smartcode_project:default project_id=108274 project_image_fid=365782]

Kutner said it was clear there was still high demand for luxury projects that offered certainty of delivery.&nbsp;

“We are in a market where many residential developments have faced delays due to rising construction costs, labour shortages and financing challenges,” said Kutner.&nbsp;

"But having construction underway has provided our buyers with resounding confidence backed by more than 40 years of development delivery by Central Equity combined with construction by one of Australia's most respected construction companies."&nbsp;

[smartcode_project:default project_id=108274 project_image_fid=365785]

Central Equity is one of Australia's most experienced privately-owned property developers. Over more than four decades, the company has delivered in excess of 85 residential developments including 10,000 apartments and many thousands of stand alone homes.&nbsp;

Located on Garfield Terrace at Northcliffe, between Surfers Paradise and Broadbeach, Palmera Residences occupies one of the Gold Coast's most sought after beachside locations. The development has been designed to appeal to owner occupiers seeking premium residences that combine generous living spaces and resort style amenities.&nbsp;

Palmera Residences will feature an exceptional collection of resort style amenities, including two swimming pools: a generously sized family pool with safe shallow zones for relaxed recreation, and a 20 metre lap pool positioned to maximise all day sunlight.&nbsp;

Residents will also enjoy exclusive access to wellness and recreational facilities including a magnesium pool, sauna, yoga studio, expansive fitted gymnasium, resident lounge, outdoor BBQ’s&nbsp;and indoor and outdoor dining areas, together with a dedicated concierge and luxurious hotel inspired entrance foyer.&nbsp;

[smartcode_project:default project_id=108274 project_image_fid=365767]

A unique feature at Palmera Residences has been designed to enhance the Gold Coast lifestyle which includes both indoor and outdoor gymnasium facilities, together with thoughtfully designed indoor and outdoor dining and entertaining areas. A corner café has also been incorporated to provide residents with a destination for their everyday needs.&nbsp;

Kutner said buyer demand had been broad based with purchasers attracted from interstate as well as throughout South East Queensland.&nbsp;

"We're seeing strong interest from owner occupiers, lifestyle buyers and people relocating to the Gold Coast. Many purchasers have been searching for a premium beachside residence where quality, design and delivery are equally important."&nbsp;

[smartcode_project:default project_id=108274 project_image_fid=365771]

Kutner said the sales milestone was an important achievement, but the focus remained firmly on delivering an exceptional development.&nbsp;

"While reaching $400 million in sales is an important milestone, our priority remains delivering a project that exceeds purchaser expectations,” he said.&nbsp;

"Palmera Residences has been designed to become one of the Gold Coast's landmark residential addresses, and we look forward to welcoming our purchasers to their new homes."&nbsp;

There are a limited number of residences remaining in selected configurations with pricing from $2,950,000 to $8,950,000. Palmera Residences is also crowned by expansive penthouses with wrap around views.

[smartcode_project_cta:default project_id=108274]

Construction certainty and strong buyer demand drive major sales result for luxury Gold Coast development

Palmera Residences fly out the door as sales pass $400 million

National property developer <a href="https://www.apartments.com.au/developers/goldfields-group">Goldfields</a> has appointed BINAH as its construction partner for Quartet, its new Brisbane apartment development in the undersupplied suburb of <a href="https://www.apartments.com.au/developments/milton-qld-4064">Milton</a>.

Located just two kilometres from the Brisbane CBD and moments from key 2032 Olympic precincts, <a href="https://www.apartments.com.au/new-apartments/quartet-milton-33-manning-street-milton-qld-4064">Quartet</a> will deliver 131 one, two, three, and four-bedroom apartments priced from $1 million to $4.2 million, combining elevated design with a wellness-focused lifestyle offering.&nbsp;

[smartcode_project:default project_id=108736 project_image_fid=368000]

Goldfields’ Chief Executive Officer, Lachlan Thompson, said the appointment of <a href="https://www.apartments.com.au/builders/binah-constructions">BINAH</a> marked an important milestone for the project.&nbsp;

“Bringing BINAH on board as our construction partner will allow us to bring our vision for Quartet forward with a team that has a proven track record of delivering high-quality residential projects,” Thompson said.&nbsp;

“We’ve taken a considered approach to progressing the site because we wanted to deliver the whole package. Buyers ultimately back great developers, great projects and great builders, and with Quartet, we’ve made sure all three line up.

“People want certainty, they want to know the project will be built, that the homes will be delivered as promised, and that the developer stands behind the quality of what they create. That’s something Goldfields has built its reputation on over many years.”&nbsp;

[smartcode_project:default project_id=108736 project_image_fid=367993]

BINAH’s Managing Director, Khalil Hafza, said the company was proud to be partnering with Goldfields to deliver Quartet.&nbsp;

“Quartet is an exciting project to bring to life, particularly given the level of detail in the residences and the extensive rooftop amenity planned for the building,” Mr Hafza said.&nbsp;

“Our focus is on delivering a high-quality build that brings that design vision to life and creates homes residents will enjoy for many years.”&nbsp;

[smartcode_project:default project_id=108736 project_image_fid=367999]

The facilities at Quartet have been feared towards the roof, with a&nbsp;25 metre lap pool, spa, sauna and cold plunge, and a communal barbecue area and alfresco.

Town planning was designed by <a href="https://www.apartments.com.au/architects/rothelowman">Rothelowman</a> and brought to life by Melbourne-based architecture firm Cera Stribley.

<a href="https://www.apartments.com.au/interior-designers/cera-stribley">Cera Stribley</a> Co-Founder and Managing Principal, Dom Cerantonio, said the project responds to both its riverside setting and Brisbane’s evolving urban character.&nbsp;

“Quartet has been designed to sit comfortably within its riverside context, offering a refined take on urban living through well-planned, generously proportioned residences that will stand the test of time,” Mr Cerantonio said.&nbsp;

“An emphasis on natural light, natural textures and carefully selected finishes from timber and marble to premium appliances, creates calm, considered interiors designed for comfort and long-term liveability.”&nbsp;

Construction of Quartet will commence in July 2026, with completion anticipated in Q4 2028.

[smartcode_project_cta:default project_id=108736]

Construction to commence on 131-residence tower designed around wellness-focused living

Goldfields appoints BINAH for Quartet apartments in Milton

The first partnership between national developer <a href="https://www.apartments.com.au/developers/fortis">Fortis</a> and Adelaide-based developer <a href="https://www.apartments.com.au/developers/otello">Otello</a> has made a strong start, with the pair securing $21 million in unconditional sales at <a href="https://www.apartments.com.au/new-apartments/one-four-four-hutt-adelaide-144-hutt-street-adelaide-sa-5000">One Four Four Hutt</a>&nbsp;on the edge of the Adelaide CBD.

Over a third of apartments have been snapped up in the boutique 44-apartment project on the corner of Hutt Stret and Wakefield Road. Local downsizers and owner-occupiers wanting to remain in Adelaide's tightly-held southeast quarter have been the most prominent purchasers.

The DKO-designed, mixed-use development is one of the few new apartment projects in the precinct, an area where new housing supply has remained limited despite continued demand from buyers wanting to stay close to the CBD, Victoria Park and Adelaide's established east-end amenities.

[smartcode_project:default project_id=151233 project_image_fid=375378]

Fortis Head of Development SA Arthur Dendrinos said the early sales reflected both the strength of the local owner-occupier market and confidence in the Hutt Street location.

"The level of early commitment reflects the confidence local buyers have in the Hutt Street precinct," Dendrinos said.

"Many purchasers are long-term east-end residents who love the area and want to stay connected to the neighbourhood. They recognise the value of a well-designed, well-located development.

"Our partnership with Otello has been central to this success, and the number of unconditional sales at this stage only strengthens our confidence in the South Australian market."

[smartcode_project:default project_id=151233 project_image_fid=375379]

Otello Director Daniel Harris said the sales result also highlighted the lack of new apartment opportunities within the Hutt Street precinct.

"One Four Four Hutt has clearly resonated with buyers, with strong early sales reflecting both the appeal of the Hutt Street corridor and the lifestyle on offer," Harris said.

"The activated ground-floor retail has also been a key drawcard, with purchasers responding to the vision of a more vibrant and connected streetscape, not just the residences themselves."

One Four Four Hutt will deliver 44 one, two and three-bedroom apartments, alongside a collection of penthouses, above a ground-floor retail offering designed to further activate the Hutt Street precinct.

Construction is scheduled to commence in the third quarter of this year, with completion anticipated in 2028.

[smartcode_project_cta:default project_id=151233]

Fortis Head of Development SA Arthur Dendrinos said the early sales reflected both the strength of the local owner-occupier market and confidence in the Hutt Street location.

Fortis makes Adelaide debut with Otello as One Four Four Hutt records strong early sales

Property Management

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The number of rental properties under management at McGrath's company-owned offices has increased to 7,498 as of 31 December 2016.
It franchise office have a further 23,102 properties under management. 
<a href="https://www.propertyobserver.com.au/images/2017/02/23/McGrath-1.jpg" target="_blank">Click to enlarge</a>
<img src="https://res.cloudinary.com/dz9xllyip/image/fetch/c_scale,w_580,q_auto:good/https://s3-ap-southeast-2.amazonaws.com/po.images/2017/02/23/McGrath-1.jpg" alt="">
 
 
<a href="https://www.propertyobserver.com.au/images/2017/02/23/McGrath-2.jpg" target="_blank">Click to enlarge</a>
<img src="https://res.cloudinary.com/dz9xllyip/image/fetch/c_scale,w_580,q_auto:good/https://s3-ap-southeast-2.amazonaws.com/po.images/2017/02/23/McGrath-2.jpg" alt="">
As of 1H 2016 the company owned offices secured $9,218,000 worth of property management revenue, which increased in 1H 2017 to $10,042,000.
<a href="https://www.propertyobserver.com.au/images/2017/02/23/McGrath-5.jpg" target="_blank">Click to enlarge</a>
<img src="https://res.cloudinary.com/dz9xllyip/image/fetch/c_scale,w_580,q_auto:good/https://s3-ap-southeast-2.amazonaws.com/po.images/2017/02/23/McGrath-5.jpg" alt="">
<a href="https://www.propertyobserver.com.au/images/2017/02/23/McGrath-6.jpg" target="_blank">Click to enlarge</a>
<img src="https://res.cloudinary.com/dz9xllyip/image/fetch/c_scale,w_580,q_auto:good/https://s3-ap-southeast-2.amazonaws.com/po.images/2017/02/23/McGrath-6.jpg" alt="">
<a href="https://www.propertyobserver.com.au/images/2017/02/23/McGrath-7.jpg" target="_blank">Click to enlarge</a>
<img src="https://res.cloudinary.com/dz9xllyip/image/fetch/c_scale,w_580,q_auto:good/https://s3-ap-southeast-2.amazonaws.com/po.images/2017/02/23/McGrath-7.jpg" alt="">
As at 31 December 2016 the network comprised 28 Company owned offices and 68 Franchise offices with 648 agents operating within those offices.
The spread of offices is across the Eastern seaboard with a high concentration in New South Wales.
The Company entered the Victorian market in the prior year, a stated objective and strategic move to bolster the national market share. The total number of offices in Victoria currently stands at 8, and the contribution was $0.5bn in sales value for the 6 months to 31 December 2016.
Total agents has increased marginally over the period to 648.
Agents in the Franchise offices increased 7% to 405 however agents in the company owned offices decreased 8% to 243.
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j.ballantyne1990-6AQqhLzZaK

Number of rental properties under management by McGrath increases

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Sydney’s residential vacancy rates remained steady at 1.7 per cent, according to data released by the Real Estate Institute of New South Wales. The May 2016 REINSW Vacancy Rate Survey saw slight movements across all Sydney areas but Sydney as a whole remained the same.  Inner Sydney was up 0.2 per cent to 1.5 per cent, Middle Sydney rose 0.1 per cent to 1.7 per cent, while Outer Sydney fell 0.1 per cent at 1.8 per cent.  “Residential vacancy rates have continued the trend of the last 4 months and we expect this rate of supply to continue," REINSW President John Cunningham said.
"We have heard much debate over the possible abolition of negative gearing in recent times, something that we do not support.
"If this was to occur we would expect to see a decline in construction and a fall in vacancy rates. 
 “This in turn would result in landlords trying to increase rents and a fall in prices for new-builds coming into the market as investors are not happy to make a loss on their investments. We believe that existing owners won’t dump their investments but will make sacrifices elsewhere in their household budgets,” Mr Cunningham said.  In the Hunter, vacancy rates fell 0.1 per cent at 2.4 per cent despite a gain of 0.3 per cent to 2.1 per cent in Newcastle. In the Illawarra, vacancy rates fell 0.3 per cent at 1.4 per cent, led by Wollongong which was down 0.5 per cent at 1.2 per cent.  Across regional areas, New England rose 0.4 per cent to 4.0 per cent, Orana rose 0.2 per cent to 3.7 per cent and Coffs Harbour was up 0.7 per cent at 2.3 per cent. Albury fell 0.1 per cent at 2.8 per cent, Central Coast dropped 0.7 per cent at 2.3 per cent and South Coast fell 0.7 per cent at 1.8 per cent.  
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jonathanchancellor-7SQnKwU6yx

Sydney residential vacancy rate remains steady in May 

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With property management making up an average 56% of agency revenue, staff training and marketing spend across the best channels are key to increasing profits, according to a survey data by rental property website Rent.com.au.
Australian property management heads, principals and business development managers were primarily concerned with four key risks to their agency’s profitability: staff turnover, training, rent roll growth and the cost and direction of their advertising and marketing spend, the survey found.
Conversely, key contributors to profitability were marked as the number of secured new managements, ongoing property management fees and income picked up from the sales team.
More than half the respondents (55.2%) in Rent.com.au’s February ‘Best Practice and Finance’ survey indicated their agency set an overall revenue target for the business, while 28.9% reported they had set individual targets for both the sales and management departments. Others indicated the number of managed properties determined their department’s profitability.
Property management heads reported that staff training was primarily allocated between 0-10% annually (78.95%), while 15.79% reported 11-20% of their budget was pushed in that direction. The remaining 5.26% said training was prioritised with 21-30% of their agency’s budget. Total staff turnover in the department was, on average, 5.2% according to the survey.
A summary of the key results include:
 At present, respondents indicated they managed on average 101-200 properties (25.64%), followed by 17.95% for both 301-500 and 500+ ranges.
 38.46% of property management heads indicated they would like to manage more than 500 properties, while 101-200 and 301-500 properties came in equal second on 17.95%.
 The key methods of securing new managements were: Referrals from owners (81.58%), referrals from tenants (41.11%), networking (47.37%) and referrals from the sales team (47.37%).
 Survey respondents indicated they spend the majority of their allocated budget on subscriptions to portals (70.27%)
 41% of property management heads indicated they met with their department every day.
 67.5% said they had a rent arrears percentage under 5%.
“Our results show that property management heads have prioritised growth and staff development by meeting on a regular basis with their teams. The majority (41.03%) indicated they would meet daily with their team, which suggests a strong commitment to immediate support and resolution for potential conflicts,” Rent.com.au CEO and Founder Mark Woschnak said.
Rent arrears are well managed across a number of agencies, with the majority (67.5%) indicating their arrears were under 5%, closely followed by 24.3% with between 6-10%.
Woschnak added that good property management resulted in repeat business and satisfied clients, thus driving up profitability. 
“While the sales impact on a company’s revenue is clear for the 74.58% of respondents who work in an agency that operates across sales and property management, our results indicate that strong communication, knowledge of properties and the local area, a set fee structure and benchmarks are key ‘best practice’ tools.”
The results showed that marketing budget is annually directed to advertising options such as local subscriptions to portals, local sponsorships, Facebook and Google Adwords.
 
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Staff training and targeted advertising spend key to profitability for property firms: Rent survey

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A critical Victorian property management law been given the go ahead for a much-needed revamp.
The outdated legislation governing the way notices are issued under the Residential Tenancies Act will be revamped in the next few months.
The change will allow for notices of entry to be sent electronically, whereas it currently has to be given by post.
The decision has come after changed to Australia Post's mail service earlier this year which lengthened the postal delivery times.
The REIV believes electronic delivery of notices will improve communication between key stakeholders.
 “The current legislation is no longer relevant," said REIV CEO Enzo Raimondo.
"A tenant may now wait up to a week to receive a notice in the post, which is redundant and impractical."
The proposed changes will allow notices of entry to be sent via e-mail.
“Timely and effective communication between tenants, property managers and landlords will go a long way towards improving these important relationships,” he said.
“The change is a positive one for all parties, including tenants.
"An email allows for a ‘read receipt’ to ensure that the notification is received.
“The changes are long overdue and the Victorian Government’s move to amend the legislation is definitely welcomed by industry.”
 
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jrobinson-rf4aSBido9

Property 101: Victorian property management law gets revamp

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The median rental for properties in Sydney's rental heartland, Randwick was unchanged in September-October from the previous quarter, but the average days on the market came down. 
According to a report by <a href="https://www.rent.com.au" target="_blank">rent.com.au</a> the median rental price for a 30-day period was $580 per week, same as the previous quarter, it said.
Surrounding suburbs of Centennial Park, Queens Park, Waverley, Clovelly, Kingsford, Kensington, Coogee and South Coogee, however, commanded a higher median rental of $600 during the quarter, and also the previous one, the data showed.
The average days on the market for rental properties advertised in Randwick in the 90 days covered by the report was 17 days, four days less than the last quarter and about half of the 33 days on the market for properties in nearby suburbs.
There were 102 rental properties advertised in Randwick in the last 30 days before the report came out in mid-October - this is up six from the previous 30 days, the report to landlords noted.
The total number of rental properties in the suburb was 5,230, making up 47.8% of all properties in Randwick, according to ABS data in 2011.
The property composition in Randwick is made up of about 68 percent apartments and 32 percent as houses. 
<a href="/images/2015/12/16/Screen%20Shot%202015-12-16%20at%2011.52.40%20AM.png" target="_blank">Click to enlarge</a>
<img src="/images/2015/12/16/Screen%20Shot%202015-12-16%20at%2011.52.40%20AM.png" alt="">
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Randwick rentals constant at $580 per week: Rent.com.au report

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GUEST OBSERVATION
Handling your own tenants is much like cutting your own hair – it’s difficult and the end result would be much better off handled by a real professional.
Property managers play a larger role than some might think and often it’s the behind the scenes work that people underestimate. If an owner’s pool of tenants makes managing the kids in Cheaper by the Dozen seem like a breeze, it illustrates the complexities of the details that real estate agents deal with every day.
Renters can become disgruntled when ongoing issues are not dealt with properly and wonder why they can’t just contact their landlord directly. Sometimes, owners managing their own tenancies can be busy with other commitments and are unable to handle issues with the deft hand of a professional or in a timely manner. Often issues escalate into problems if not dealt with quickly; making it crucial the person responsible for managing the property is available full time.
Crucially, property managers are well versed in the legal rights of both the tenant and the owner. This means that both the owner and the tenant are safeguarded in all of their dealings. An agent is more experienced in picking out the ideal tenant that can make consistent payments, meaning less headaches and more time to seek out other investments.
Particularly, locally based agents are more likely to have the time to be devoted to not only the property, but also to the tenant. Local property managers provide a swift response to the inevitable problems that will arise. This is especially important when the owner is interstate or internationally based.
Additionally, your property is not always your only property. Often property owners juggle many places, which makes managing them all role that only a full-time job can handle.
Happy renters mean longer, ongoing relationships and most importantly, renewed leases.  Having a capable real estate agent looking after your investments and tenants effectively manages your properties, keeps your tenants happy, manages any issues before they escalate and most importantly – doesn’t have to bother you with the detail unless crucial.
If you handle your own tenants and they are tangled in a mess of mismanagement, hacking away at the issues can sometimes make the issue worse. Ensuring you have a property manager that has the dexterity and skill to properly handle any upcoming issues protects you and your tenant in the long-term.
Shane Goldfarb is director of <a href="https://www.hodges.com.au/st-kilda-real-estate" target="_blank">Hodges Real Estate St Kilda</a>.
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po-LsXgBTHBmX

Why do we need property managers? Shane Goldfarb 

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Building a secondary dwelling, either on a principal place of residence or out the back of a rental property, for tenants to live in has long been an accepted way of increasing rental yield on applicable homes.
With double the income from one block, the $80,000 to $120,000 outlay to build a granny flat has been undertaken in many areas, in particularly Western Sydney.
However, the Tenants’ Union of Tasmania’s solicitor, Peter Foster, is warning Tasmanian tenants about some of the difficulties.
The main issue remains around the subject of electricity or power connection. Even if the landlords live in the main house, or it is holding tenants itself, it’s advised to have separate meters.
Not only will this make life easier in terms of bills, however not keeping this separate may actually be unlawful under the Act, explains Foster in the latest TUTas advisory email.
“Some owners will insert clauses into leases that seem like a fair compromise. For example, that each household pays half of the power bill. But is going halves just when only two tenants live in the flat while the owner, her husband and three children reside in the adjacent house? It would be reasonable to assume the owner and her family will be consuming more electricity,” writes Foster.
He suggests that there may also be some arrangements where there’s a “per head pay share” where each tenant pays for a divided portion of the bill per person. However, lifestyle imbalances can affect the bills and still have some paying more than they should.
When assessing ‘fairness’, clearly there are many difficulties. The Act is even clearer. Foster explains that the landlord is only able to charge for rent, damage and usage costs of a water bill under the agreement, but that all other charges cannot be collected by the landlord or agent. This would include electricity bills.
The solution may be to have a meter installed at the granny flat. While ne notes that owners have no legal obligation to install the meter it certainly seems the most recommended option.
How have you tackled this issue with your tenants?
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Landlords warned against sharing utilities between main house and granny flat

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Everyone wants Christmas to go smoothly – but unit and apartment owners and residents may face a bit of a surprise if they don’t watch their mounting bills.
Archers Body Corporate Management’s partner Grant Mifsud has warned about the price of power over summer as some apartments see bills increase by up to a third.
Bodies corporate would be wise to assess the electricity habits of the building to reduce wastage, according to Mifsud, who said that on a number of levels the body corporate and the residents need to be active to reduce these costs.
“Because all schemes are unique, at the highest level we encourage all our new clients to undertake a full scale energy audit to identify areas to save which might include changing lighting, pumps and timing mechanisms,” he said.
“At a scheme level, bodies corporate should be reviewing the tariff allocation listed on electricity bills to ensure it’s the most effective for the type of scheme and electricity habits. This step alone can save bodies corporate up to 13%.”
He also said bodies corporate should tell the residents how to reduce their individual costs.
Here are four tips for apartment residents and bodies corporate to consider:
<ol>
<li>Adjust timers on common area lighting - as the days get longer, lights can switch on later at night and off earlier in the morning. 
</li>
<li>Review the body corporate’s tariff allocation as detailed on each bill to ensure it is the most efficient tariff for your scheme’s needs. 
</li>
<li>Consider a bulk energy purchase agreement – this is especially effective for large schemes or schemes that have commercial elements with high energy consumption. 
</li>
<li>Talk to an expert consultancy about conducting a full scale energy audit to identify cost saving initiatives to meet your building’s specific needs. Source: Archers Body Corporate Management
</li>
</ol>
 
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Four tips for new unit owners over the Christmas season

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Every year body corporates have to deal with property damage as a result of schoolies, and mitigating these damages is proving to be difficult.
This year Strata Match has received a flood of calls from apartment owners on what restrictions they can place on schoolies to prevent damages. Whatever preventatives they use, Strata Match warns that it must be lawful and applies to all tenants under the Body Corporate and Community Management Act 1997.
The Act states if a lot may be used for residential purposes, the by-laws cannot limit and confine the type of residential use.
This means that different by-laws cannot be made for schoolies if they aren’t imposed on other residents. For example imposing a minimum stay to prevent schoolies from actually renting a unit is unlawful.
Strata Match says the Act also prevents the body corporate from taking action, such as locking balcony doors. However, they do have control over things such as time restraints on the use of amenities, and whether or not glass, music or alcohol is allowed.
Although, if these changes are made they cannot be subject to schoolies week nor can they be exclusive to schoolies goers.
As stated by Fair Trading, all guests should be treated the same way. Any rule or condition that you impose should apply to all guests and should be compulsory for the whole year. This is the same with the bond price. 
 
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Schoolies making it harder for body corporates to protect themselves

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A Western Australian property manager, Van Dung Nguyen, formerly of Girrawheen, Perth, has been banned from holding a real estate and business agents’ licence, as well as a triennial certificate, for five years. He was also fined $3,000.
Nguyen failed to deposit rental income into a trust account, receiving $13,660 from a tenant for rent, water rates, strata levies and management fees between January 2012 and October 2012, which he then used to pay personal expenses and unrelated business expenses.
He operated Golden Investments Pty Ltd, which is now deregistered. The owner of the Girrawheen properties was left out of pocket.
Nguyen filed for bankruptcy in September 2013 and now lives in Queensland.
The fine was decided at the Western Australian State Administrative Tribunal on 20 November 2014.
Commissioner for Consumer Protection Anne Driscoll said that income from rental properties needed to be kept separate to the operational account.
“The law requires that rent and other payments from tenants must be placed in a separate trust account so that the transactions are transparent and the funds cannot be mixed with the day to day financial operations of the agency,” Driscoll said.
“This allows for easy auditing and gives both the tenant and property owner confidence to know that their funds are being used appropriately.”
She noted that real estate agents who take money from the trust accounts, even on a borrowing basis, to pay operation expenses are breaking the law.
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