Strategic government planning will be crucial in addressing the ongoing supply/demand imbalance in Brisbane’s residential market, as new supply continues to lag.

That’s one of the conclusions from a new CBRE market analysis, which highlights positive fundamentals but ongoing challenges for both the Brisbane and broader South East Queensland residential market.

[smartcode_project:default project_id=136432 project_image_fid=5479]

While 5,600 apartments and townhouses are projected to be completed in Brisbane this year – up from an average of 3,500 in the five years to 2024 – CBRE Research Director Craig Godber said this figure had been somewhat inflated by project delays, which had shifted some anticipated 2024 completions into 2025.

Godber noted that recent completion levels were also well below the peak period in 2016 and 2017 when annual additions averaged around 12,500 units and townhouses.

“Brisbane's residential market is experiencing unprecedented growth, with demand outstripping supply," Godber said.

"Strategic planning by the State Government is crucial in addressing this imbalance and ensuring sustainable development."

Godber noted that low supply levels had translated into an extended period of low vacancy rates, with Brisbane’s metropolitan vacancy being at or below 1.5% since early 2021 and hitting 0.9% as at March this year.

These tight market conditions are evident across all city precincts.

[smartcode_project:default project_id=149098 project_image_fid=330588]

Looking ahead, adjusted additions between 2025 and 2029 are forecast at 23,200 dwellings, or 4,600 per annum, with 60% of these expected to be concentrated in Brisbane’s inner city.

“Brisbane’s low vacancy rate highlights the urgent need for additional residential supply and the forecasted growth in dwelling completions is a positive step towards meeting this demand,” Godber said.

[smartcode_project:default project_id=7574 project_image_fid=3770]

CBRE Metropolitan Investments Director Will Carman said Brisbane’s population expansion and strong demand fundamentals were driving interest in city development sites, but he noted that developer attitudes were shifting.

“As construction pricing continues to climb, developers are becoming more discerning. The focus has shifted toward delivering high-quality, well-located residential communities that can withstand market pressures and meet long-term demand,” Carman said.

He also noted the issue of affordability, with Brisbane’s median house price having crossed the $1 million mark.

“This reflects not only the city’s strong fundamentals and sustained demand, but also the growing challenge of affordability - particularly for first-home buyers. This price growth underscores the importance of strategic planning and quality development to meet evolving market expectations,” Carman said.

Developer focus shifts to high-quality, well-located residential communities that can withstand market pressures and meet long-term demand, new CBRE analysis shows

Joel Robinson

Challenges and opportunities in Brisbane’s residential market as supply lags

Not only is growth in Brisbane’s unit market lasting longer, it’s also getting stronger.

In August, unit values climbed a further 1.3 per cent, one of the strongest monthly results the Queensland capital has recorded in 2025, pushing the median unit value beyond $740,000, according to Cotality’s latest Home Value Index.

Over the rolling quarter, unit values surged 3.9 per cent, and are now 11.1 per cent higher year-to-date,&nbsp;making Brisbane the strongest-performing capital city unit market in the country.

The city’s apartment sector is also comfortably outpacing detached housing in 2025. House values rose 1.2 per cent in August to reach a median of $1.04 million, but quarterly growth was softer at 2.9 per cent, with an annual gain of just 7.3 per cent.

This widening divergence highlights the relative affordability of apartments and the intensifying demand for medium-density housing amid constrained supply,&nbsp;a trend reshaping Brisbane’s property market.

&nbsp;

<h2>What happened in Brisbane’s off the plan apartment market in August?</h2>

It was a busy month in Brisbane's off the plan property market, with new projects coming to the market, new projects and approved, and some hitting major construction milestones.

&nbsp;

Gold Coast developer <a href="https://www.apartments.com.au/developers/sherpa-property-group">Sherpa Property Group</a> revealed its debut Brisbane apartment development to the market, starting to take expressions of interest for&nbsp;<a href="https://www.apartments.com.au/new-apartments/symphony-south-brisbane-21-23-cordelia-street-south-brisbane-qld-4101">Symphony</a>&nbsp;in South Brisbane.&nbsp;

The 138-apartment development, part of Sherpa’s affordability-focused Flourish brand, is located near Fish Lane and aims to deliver quality homes at more accessible price points.&nbsp;

[smartcode_project:default project_id=7574 project_image_fid=3444]

Symphony’s one-, two-, and three-bedroom apartments will start from $655,000, with eligible first-home buyers benefiting from Queensland’s new stamp duty exemptions.&nbsp;

Over 1,400 sqm of communal amenity, including workspaces, rooftop pool, wellness centre, and private dining, will support a lifestyle-driven community.&nbsp;

Read more: <a href="https://www.apartments.com.au/news/qld/sherpa-opens-pre-release-for-debut-brisbane-apartment-development-symphony">Sherpa opens pre-release for debut Brisbane apartment development, Symphony</a>

Two new project launches in the same month is something Brisbane hasn’t seen in years. Joining Symphony at launch was <a href="https://www.apartments.com.au/new-apartments/banksii-east-brisbane-169-wellington-road-east-brisbane-qld-4169">BANKSII</a>, a 72-apartment development rising opposite Raymond Park in East Brisbane

To be developed by joint venture partners <a href="https://www.apartments.com.au/developers/core-property-partners">Core Property Partners</a> and <a href="https://www.apartments.com.au/developers/vector-property">Vector Property</a>, BANKSII has been designed by&nbsp;<a href="https://www.apartments.com.au/architects/mas-architecture-studio">MAS Architecture</a>&nbsp;to reinterpret and integrate the flow of the&nbsp;native Banksia flower into the architecture.

The rooftop will include a suite of wellness amenities including a pool, sauna, gym, and alfresco spaces.&nbsp;

[smartcode_project:default project_id=136432 project_image_fid=5476]

&nbsp;

With the Kangaroo Point Green Bridge, The Gabba, and Cross River Rail all within walking distance, BANKSII is poised to benefit from Olympic precinct investment in the lead-up to 2032.

Read more: <a href="https://www.apartments.com.au/news/qld/banksii-sales-launch-in-booming-east-brisbane-apartment-market">BANKSII sales launch in booming East Brisbane apartment market</a>

August saw major construction milestones achieved both in and out of the city.

<a href="https://www.apartments.com.au/developers/sekisui-house-australia" target="">Sekisui House</a>&nbsp;celebrated the completion of the Uno building at West Village, unveiling its largest apartments, up to 347 sqm internally, as part of <a href="https://www.apartments.com.au/new-apartments/the-allere-collection-west-village-mollison-street-west-end" target="">The Allere Collection</a>.&nbsp;

[smartcode_project:default project_id=114215 project_image_fid=5698]

Positioned in one of Brisbane’s most mature masterplanned precincts, the new residences target the undersupplied upper end of the market, offering rooftop gardens, pools, and pet-friendly amenities like the Paw Pavilion.&nbsp;

The Uno tower follows strong interest in its sold-out sister building Duo, due for completion in late 2025.

Read more: <a href="https://www.apartments.com.au/news/qld/sekisui-house-unveils-allere-unos-largest-apartments-as-building-completes">Sekisui House unveils Allere Uno's largest apartments as building completes</a>

At <a href="https://www.apartments.com.au/developments/rochedale-qld-4123">Rochedale</a> in Brisbane’s south, <a href="https://www.apartments.com.au/developers/metro-property-group">Metro Property Group</a> also marked a key construction milestone at Citrine Townhomes, with stage one now in the defects phase and full completion of all building works.&nbsp;

Stages one and two are fully sold out, while the recently launched stage three has just 10 four-bedroom homes remaining, priced from $1.125 million.&nbsp;

[smartcode_project:default project_id=136295 project_image_fid=2663]

Across the three stages, <a href="https://www.apartments.com.au/new-townhouses/citrine-townhomes-rochedale-311-gardner-road-rochedale-qld-4123">Citrine Townhomes</a> will deliver 90 three and four-bedroom homes with landscaped resident amenities, including a pool and BBQ area.&nbsp;

Settlements for stage one are expected to commence from October 2025.

Read more: <a href="https://www.apartments.com.au/news/qld/first-stage-of-townhouses-at-citrine-rochedale-reaches-completion-milestone">First stage of townhouses at Citrine Rochedale reaches completion milestone</a>

Builder-developer <a href="https://www.apartments.com.au/developers/mcnab-developments">McNab</a> is expected to launch its new West End project after receiving development approval from the Brisbane City Council in August.

The new development,&nbsp;<a href="https://www.urban.com.au/new-apartments/tannery-residences-439-montague-road-west-end-qld-4101">The Tannery Residences</a>, will see the historic Dixon's Tannery reimagined into a 10-level apartment building that will&nbsp;integrate the original 19th-century building into a resident wellness hub dubbed The Retreat, featuring a sauna, plunge pools, gym, Pilates studio, and co-working areas.&nbsp;

<img alt="McNab secures approval to transform West End's Dixon’s Tannery into The Tannery Residences" data-entity-type="" data-entity-uuid="" src="https://res.cloudinary.com/dz9xllyip/image/fetch/f_auto,c_limit,w_1440,q_auto/https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/field/image/McNab%20The%20Tannery_Render_09.jpg?VersionId=Ucpd19J0ABOpzetZ.BsyYmS_x2N2QV_g" />

The 81 residences, ranging from two to four bedrooms, will be complemented by expansive rooftop amenities, including a pool, dog-friendly zones, and outdoor dining.&nbsp;

McNab plans to begin construction in Q3 2025, with completion expected by late 2027.

Read more: <a href="https://www.apartments.com.au/news/qld/mcnab-secures-approval-to-transform-west-ends-dixon-s-tannery-into-the-tannery-residences">McNab secures approval to transform West End's Dixon’s Tannery into The Tannery Residences</a>

&nbsp;

One of the largest applications the local council has seen in years hit the new apartment pipeline in August.

Verso Development filed plans for Toowong Central, a $1 billion precinct across three towers delivering 1,100 apartments to Brisbane’s undersupplied inner-west.&nbsp;

&nbsp;

&nbsp;

<img alt="$1 billion Toowong Central to deliver 1,100 apartments to undersupplied Brisbane market" data-entity-type="" data-entity-uuid="" src="https://res.cloudinary.com/dz9xllyip/image/fetch/f_auto,c_limit,w_1440,q_auto/https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/field/image/architecture.png?VersionId=G7zTAAtY9Nj3muYKNSFxD_dzEWMqRn3X" />

Designed by <a href="https://www.apartments.com.au/architects/kerry-hill-architects">KHA</a>, the scheme includes short-term accommodation and a civic plaza, and aims to reclaim <a href="Toowong">Toowong</a>’s identity with subtropical urbanism and integrated public realm outcomes.

Read more: <a href="https://www.apartments.com.au/news/qld/1-billion-toowong-central-to-deliver-1-100-apartments-to-undersupplied-brisbane-market">$1 billion Toowong Central to deliver 1,100 apartments to undersupplied Brisbane market</a>

City Beat August 2025: Brisbane unit values surge again in August, as two new apartment developments launch to market

Summit &amp; Ridge, the fourth stage of Sekisui House Australia's Sanctuary in Wentworth Point, secured a flurry of sales at its recent launch.

More than 80 per cent of purchasers of&nbsp;<a href="https://www.apartments.com.au/new-apartments/summit-ridge-at-sanctuary-wentworth-point-14-16-hill-road-wentworth-point-nsw-2127">Summit &amp; Ridge</a>&nbsp;were owner occupiers, underlining the strong demand from buyers looking to live within the new&nbsp;riverfront community. Over 40 apartments were sold valued at $46.5 million within three hours of the launch event, with an average price of $1.107 million.

“Buyers appreciated the larger layouts in this stage and the sense of space Summit &amp; Ridge offers,"&nbsp;said Matthew Landa, Senior Sales Executive – Apartments &amp; Mixed-Use Developments.

"The combination of generous apartments, exclusive amenities and unique position on the Parramatta River peninsula helped with sales. Many told us they could picture themselves living here, it is a place that feels established, green and connected, yet private."

The launch drew interest from local buyers within a 5km radius, as well as repeat purchasers from previous Sanctuary stages, with 15 per cent of buyers upgrading their property portfolio through Sekisui House Australia’s Rewards Program. Purchasers also came from the Lower North Shore, Oatlands and the Inner West, highlighting the project’s broad market appeal.&nbsp;

<img alt="Summit &amp; Ridge at Sanctuary, Wentworth Point" data-entity-type="file" data-entity-uuid="1166d1aa-e075-429c-a1f4-4861cad140e3" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/2417_TheSanctuary_02_EXT_Podium.jpg?VersionId=E37Ym7TBhQX4VFKnFNDwccSiDLp81KZA" />

Comprising 488 apartments across Summt (39 levels), and Ride (32 levels), the first sales release focused exclusively on one and two-bedroom residences, priced from $720,000 to $1.3 million. One-bedroom apartments were popular, with purchasers valuing their limited supply, pricing and uninterrupted views across the Newington Nature Reserve, Parramatta River and picturesque views across the Blue Mountains.

Summit &amp; Ridge enjoys an enviable position on the <a href="https://www.apartments.com.au/developments/wentworth-point-nsw-2127">Wentworth Point</a> peninsula, the only built environment north of Hill Road, surrounded by water and a nature reserve. The project’s Neighbourhood Green, a 1.5-hectare landscaped parkland running through the heart of Sanctuary will also open soon.

The towers by acclaimed architects <a href="https://www.apartments.com.au/architects/turner-studio">TURNER</a> are defined by organic, sculptural forms that frame views, guide movement and enhance the connection between nature and the city, a design approach that ensures Summit &amp; Ridge will become a striking architectural marker within Sydney’s skyline.

<img alt="Summit &amp; Ridge at Sanctuary, Wentworth Point" data-entity-type="file" data-entity-uuid="49e681c8-af8e-4623-aa60-7573acaade7e" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/CGI1.png?VersionId=EkqjP9veHDeZaSeXkN8p1aOUW79nLdVv" />

Summit will feature resident-only amenities on level 29 including a resort-style pool and sauna, while Ridge offers an outdoor cinema, sunset bar and dining space on level 23. At the base of Ridge, a 110-place childcare centre will further support growing families, reinforcing the masterplan’s focus on lifestyle and community.

The interiors in the project by <a href="https://www.apartments.com.au/interior-designers/henderson-co">Henderson &amp; Co.</a>, were inspired by the “natural elegance” of Sanctuary’s landscape setting, with efficient Japanese design principles enhancing space and light throughout the homes. 
&nbsp; 
“The fact that sales were achieved so quickly shows the strength of demand for quality, well-designed apartments in Sydney,"&nbsp;Landa added.

"Owner occupiers in particular see the long-term value of being part of a master planned community delivered by Sekisui House Australia, and that trust has been a major driver behind this success."

Sales momentum was further supported by the current downward trend in interest rates, creating favourable conditions for buyers.

<img alt="Summit &amp; Ridge at Sanctuary, Wentworth Point" data-entity-type="file" data-entity-uuid="31591500-e65c-44d6-aa48-35310a7bd45b" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/HERO_CASE%20STUDY%20A_1.jpg?VersionId=DiE.Zk1g8Rfb1fRmMMe_0r6oa55oYsAb" />

The recent completion of the third stage of Sanctuary, Laguna &amp; Glade,&nbsp;has further reinforced purchaser confidence, giving buyers a first-hand view of Sekisui House Australia’s build quality and design execution.

Nearby amenities include Marina Square Shopping Centre, Wentworth Point High School, ferry terminal, train station and the future Parramatta Light Rail.&nbsp;

Three and four-bedroom apartments will be released at future launches. &nbsp;Construction is anticipated to commence in Q4 2025 and completed by Q3 2028.

Every apartment in Summit &amp; Ridge will carry a 4 Gold Star iCIRT rating, an independent NSW Government-backed accreditation for integrity, capability and financial stability, giving buyers confidence they are investing in a home built to last.

[smartcode_project_cta:default project_id=144917]

Owner occupiers drive $46.5 million launch success at Summit & Ridge, Wentworth Point

Plans to transform the former VicRoads site in Kew are progressing with four shortlisted developers invited to submit their proposals for the site.

<a href="https://www.apartments.com.au/developers/riverlee">Riverlee</a>, <a href="https://www.apartments.com.au/developers/lendlease-development">Lendlease Development Pty Ltd</a>, <a href="https://www.apartments.com.au/developers/mirvac">Mirvac Group</a> and a <a href="https://www.apartments.com.au/developers/milieu-property">Milieu</a>-led consortium have been invited to participate in the Request for Proposal (RFP) process to deliver much needed housing at 60 Denmark Street, Kew.

Acting Executive General Manager Housing, Nemesia Kennett, said the RFP stage follows a strong response to the initial Expression of Interest (EOI) campaign.

"Denmark Street, Kew, presents a unique development opportunity which has attracted high caliber developers well qualified to transform the site,"&nbsp;Kennett said.

“Each shortlisted developer brings a depth of expertise and proven track record in delivering quality housing projects, achieving excellence in design and community outcomes. We’re looking forward to seeing the shortlisted developers' proposals and understanding how they will deliver the best outcomes for the community if successful."

Local views and priorities for the site were captured in a Community Aspirations Report that will guide the next stage of the development process.

"The report found overwhelming community support for redevelopment of the site and recognition of the urgent need for more homes in Kew,"&nbsp;Kennett added.

“Feedback also highlighted opportunities to revitalise public areas, improve walking and cycling connections, create more green open space, and celebrate the site's heritage, including its rail history and Wurundjeri cultural stories.”

Development Victoria will continue to communicate with the Boroondara Council and the local community throughout the transaction process.

A preferred development partner will be confirmed in 2026, following a thorough assessment of proposals.

Developers shortlisted to deliver housing in Kew

Builder-developer ALAND has drawn back the curtain on its first city-focused new apartment development.

The North Sydney development, <a href="https://www.apartments.com.au/new-apartments/the-walden-north-sydney-173-179-walker-street-north-sydney-nsw-2060">The Walden</a>, is the first time the company has ventured this close to the city, having previously completed thousands of apartments predominantly in Sydney's west, and more recently in Gosford.

<a href="https://www.apartments.com.au/developers/aland">ALAND</a> acquired the prime North Sydney site, spanning Walker and Hampden Streets just down the road from the Victoria Cross Metro station, for $240 million in June.

Now they've unveiled the new project, a mix of one-, two-, three- and four-bedroom apartments across a 30-level building designed by Rothelowman.

[smartcode_project:default project_id=134323 project_image_fid=6384]

The Walden will capitalise on the site’s front-row position on the eastern fringe of the <a href="https://www.apartments.com.au/developments/north-sydney-nsw-2060">North Sydney</a> CBD, which offers uninterrupted Sydney Harbour views stretching from the Sydney Harbour Bridge all the way to Sydney Heads.

The main tower will be flanked by a small four-level amenity building known as The Pavilion, offering exclusive resident-only amenities including a dedicated concierge service, a sauna and private wellness studio, a gymnasium and fitness studio, a resort-style rooftop pool and sundeck.

There will also be a&nbsp;residents’ lounge, private dining and a wine cellar, and co-working facilities with an on-site meeting room and boardroom.

&nbsp;

&nbsp;

[smartcode_project:default project_id=134323 project_image_fid=6382]

ALAND Founder Andrew Hrsto said the company knew they could create something "iconic" with The Walden when they saw the site.

&nbsp;

“As a company, we had been searching for a site in one of Sydney’s blue-chip locations, spanning the Eastern Suburbs, the Sydney CBD and the North Shore, and when we had the opportunity to purchase this site, we immediately recognised that it could be something iconic – being the last development with a view offering this exceptional.

“We identified the attributes and quality of the site as being perfectly aligned for ALAND – and we feel that this off-market acquisition is a perfect opportunity to showcase our craftmanship and expertise through a truly unique offering."

[smartcode_project:default project_id=134323 project_image_fid=6399]

Hrsto pointed to ALAND’s longstanding development expertise as a significant benefit in delivering a positive outcome for The Walden.

“Being a fully integrated development and construction business with a highly experienced team, we have the benefit of in-house experts across the development spectrum, from acquisitions, design, planning, and construction, to sales, marketing, property management, through to building management.

“As one of Australia’s largest private development and construction groups, we’ve been in operation for 23 years, with a Gold Star iCIRT rating and a 100 per cent delivery success rate across numerous masterplanned and mixed-use projects – and we’re very much looking forward to bringing this expertise to The Walden and contributing to the ongoing revitalisation of North Sydney."

The Walden is the latest development in Sydney to have the 10-year Latent Defects Insurance policy by Resilience Insurance, protecting buyers from any structural or waterproofing-related issues for 10 years post-completion.&nbsp;

Demolition of existing structures on The Walden site has already commenced through specialist civil contractor Moits, with the aim of completing preparatory ground works by the end of 2025, ahead of construction commencement in early 2026.

[smartcode_project_cta:default project_id=134323]

ALAND unveils The Walden, North Sydney's latest luxury apartment development

Hockingstuart

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Melbourne real estate agency Hockingstuart has been fined $330,000 fine after admitting to underquoting properties advertised for sale.
The punishment was handed down in the Federal Court with Justice John Middleton saying the matter was serious.
“Price is an essential piece of information about the property being offered for sale for prospective buyers,” he said.
“Buyers should be able to rely on correct information to make an informed decision.”
Simon Jovanovic, CEO of hockingstuart advised he takes "very seriously" the need for his franchisees to accurately price properties in marketing.
"Our Richmond office has already implemented a number of changes including establishing a rigorous in-house compliance program to ensure this doesn’t happen again.
"As Justice Middleton referred to in his judgment, this is a substantial penalty for a company the size of hockingstuart Richmond.
"We are disappointed with the severity of the penalty handed down and the example being made of our Richmond office for what is an issue that impacts the real estate industry as a whole," Simon Jovanovic said.
Sitesh Bhojani, for the director of CAV, told the court one Hockingstuart, Richmond, agent, Daniel Atsis, told a vendor who had expressed concerns about the advertising of his property via email that “unfortunately there’s a culture of underquoting in Richmond. The price range is used more as a marketing tool than an indication.”
The court heard that another implicated agent, Trent Stewart, wrote to a client: “We want to get the best price for you, and the best way to do that is to create an illusion of a bargain”.
The agency admitted to misleading and deceiving buyers in 2014 and 2015. It was fined $30,000 for each of the 11 breaches of consumer laws by its Richmond branch associated with houses listed across Richmond and Kew.
“The manipulation of the ‘agent’s estimate of selling price’ for the properties did demonstrate the lengths that Hocking Stuart Richmond went to in creating its enticing (but illusory and misleading) marketing web. There was a conscious decision to engage in the conduct.”.
Victoria Consumer Affairs told the court Hockingstuart misled buyers about 11 properties including 310/59 Coppin Street, Richmond, which sold for $545,000.
The sale of 278 Mary Street, Richmond, for $955,000 in August 2014 was another of the properties investigated. 
Other properties named in the legal action were a two-bedroom apartment in Docker Street, Richmond, which sold for $667,000 and a grand Edwardian in Kew’s Barkers Road, sold for $955,000.
In NSW the major case of alleged underqoting saw the magistrate of Blacktown Local Court dismissing all charges against BresicWhitney Estate Agents Pty Ltd earlier this year.
After a considerably delayed trial, the dismissal came on a technicality concerning the term ‘employee’ in the Property Stock and Business Agents Act 2002 (the Act).
In this case the ‘operating’ arm of the business was the licence holder and undertook the business of a real estate agent.
A subsidiary company ‘employed’ the employees.
As a result the court found the ‘employees’ who made the statements about price, which were less than the estimated selling price in the agency agreement, were not technically employed by the licensed agent.
"This is not the policy intent of the provisions and in his findings the Magistrate acknowledged the likelihood that the business was structured in a way that would insulate it to some degree against liability in the event of such matters," a department spokesperson advised.
The NSW consumer watchdog advised the more serious price discrepancy alleged was at Double Bay, where the publicly published price guidance reputedly did not match the private agency agreement documentation in the office paperwork.
The Murilla apartment at 62/543-545 New South Head Road had a reported price guide of over $1.5 million, but Fair Trading investigations revealed the selling price estimate in the agency agreement at the low end of $1.6 million.
The prosecutions were only the third in a decade. 
<img src="https://res.cloudinary.com/dz9xllyip/image/fetch/c_scale,w_580,q_auto:good/https://s3-ap-southeast-2.amazonaws.com/po.images/2015/03/16/cartoon%20march%2016.jpg" alt="">
Source: Sunday Telegraph
 
 
 
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jchancellor-FAypfDUnLy

Hockingstuart fined $330,000 for underquoting

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The hockingstuart head office is currently working through allegations made by Consumer Affairs Victoria concerning its Richmond franchised office conduct in regard to auction price guidance.
"We are not in a position to discuss the specific details until further progress has been made," the estate agency has advised.
Hockingstuart in Richmond has been taken to court over its auction practices, accused of underquoting on 11 properties in 2014 and 2015, the Channel 7 News reporter Laurel Irving reported.
The properties were in Richmond and one in Kew. According to court documents, a detached Victorian in Mary Street, Richmond; a two-bedroom apartment in Coppin Street, Richmond; a two-bedroom apartment in Docker Street, Richmond were pinpointed.There was also an Edwardian home in Barkers Road, Kew.
The agency said under the current law, while vendors may seek the advice of agents, they are not required to disclose their reserve to agents until the day of auction.
"It can be higher than the advertised price if the interest is strong." the agency noted.
hockingstuart advised it was "a global issue" for the real estate industry.
"hockingstuart head office is willing to work with Consumer Affairs Victoria on a solution that will ensure accurate pricing across the industry as a whole.
"Our head office takes its responsibility to prospective buyers seriously.
"We have a range of measures in place to ensure accurate pricing of our portfolio of properties across the group, including undertaking annual audits at each office and providing regular, rigorous training to new and existing offices.
"Furthermore, we actively encourage vendors to advertise their properties with a price guide to ensure transparency for buyers and sellers alike."
The agency lawyers told the hearing that there had been a "dynamic market."
The agency recently, in unrelated matters, lost its chief executive, Nigel O'Neil, described as a passionate leader with over 25 years experience in growing and developing businesses.
The hockingstuart CEO, Nigel O'Neil was at the helm for eight years.
hockingstuart was the first Victorian real estate agency to present its properties for sale in a magazine format. hockingstuart's red magazine currently has a weekly distribution of 15,000 copies. 
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Underquoting claims sees hockingstuart Richmond office in Consumers Affairs Victoria court proceedings

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Nigel O’Neil the CEO of hockingstuart has departed after 8½ years’ service.
The formal announcement came late Friday afternoon.
Queries on his departure by Property Observer were deflected during the pre-Christmas party season with the agency's Keep Left publicists issuing a denial from the hockingstuart corporate office.
"To their knowledge, Nigel O’Neil remains in the position as CEO of the network," Keep Left advised, preferring its own announcement timetable. 
The subsequently issued board statement noted Nigel has made a significant contribution to the business during that time having grown the network to be the leading brand in Victoria.  
"The business is significantly stronger due to the development of a solid franchise system and processes that lead the industry.
"He also developed and implemented a number of new business lines including a utility connections service, a finance offering and a strata management operation."  
The board wished Nigel all the best for the future.
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Nigel O'Neil departs hockingstuart

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Victorian real estate agency hockingstuart has posted total sales figure for the 2014-15 financial year at $4.6 billion from more than 6,300 property sales.
Listings increased by 44% during the same period according to managing director and chief executive officer Nigel O'Neil, who said the agency now had a 14% share of the Victorian auction market.
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Celebrating the network’s 30th anniversary this year, hockingstuart has launched additional businesses to supplement its core real estate offering, such as a <a href="https://www.yourporter.com.au/" target="_blank">utility connections business</a> YourPorter, a home removals business and have plans for a mortgage broker business hockingstuart Finance. 
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<div>"These not only enhance our service offering for our customers but enable us to become a one-stop shop for everything related to the house hunt,” Nigel O'Neil said.</div>
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