Busy developer Aqualand Prestige has formally taken the next step in its expansion across Sydney's Lower North Shore, lodging a State Significant Development Application (SSDA) for its long-held Archer Street site in Chatswood.

The application covers <a href="https://www.apartments.com.au/new-apartments/51-55-archer-street-chatswood-nsw-2067">51-55 Archer Street</a>, a 1,767 sqm amalgamated site on the eastern edge of the Chatswood CBD, where the developer is seeking approval for a 45-level mixed-use tower delivering 114 apartments, including a significant affordable housing component, alongside retail, commercial space and six basement levels of parking.

The SSDA marks the latest milestone for a project Aqualand has been quietly progressing over the past two years. The developer first secured the site for its Aqualand Prestige platform before undertaking an alternative design excellence process with PTW Architects, ultimately avoiding a formal design competition through the Housing Delivery Authority pathway.

The proposal has evolved considerably from Aqualand's original concept. The revised scheme has been designed around larger owner-occupier product, with an unusually high proportion of three and four-bedroom apartments, targeting the more affluent buyer profile, and downsizer, emerging across the North Shore.

<img alt="Archer St" data-entity-type="file" data-entity-uuid="0171204c-5811-41b5-9b09-2335d1b7c3d0" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/Screenshot%202026-07-22%20at%208.52.48%E2%80%AFAM.png?VersionId=6YTuxfq.puZo7k2wbfgemcO5K3QfXYGQ" />

The 114-apartment mix comprises six studios, 27 one-bedroom apartments, 18 two-bedroom apartments, 50 three-bedroom residences and 13 four-bedroom homes. A quarter of the building will be dedicated to affordable housing, well above the mandated 15 per cent&nbsp;

PTW has structured the building vertically, with affordable housing across levels one to six, premium apartments through levels seven to 31, duplex skyhomes on klevels 32 to 43, a penthouse on level 44, and a rooftop plant level above. Six basement levels will provide resident parking and servicing.

The tower is proposed to reach approximately 154 metres, placing it among a growing collection of residential high-rises transforming Chatswood's skyline.

Rather than competing purely on height, PTW says the design has been driven by creating a slimmer tower capable of delivering significantly larger apartments.

"The primary objective of this project was to create a distinctive building that stands out from the recently approved or built structures in the Chatswood area," the design report states, noting the structural efficiency allows greater investment into apartment quality and resident amenity.

Residents would have access to more than 450 sqm of communal open space including landscaped gardens, swimming pool, rooftop entertaining areas, fitness spaces, community gardens, children's play areas and barbecue facilities.

A major focus of the design has been the public domain.

The ground plane has been opened up through landscaped terraces inspired by Willoughby's sandstone ridges, with native planting, public seating, artwork, retail activation and a series of gathering spaces intended to soften what has traditionally been a hard commercial streetscape.

The landscape strategy references Blue Gum forests once common throughout the area, while incorporating Indigenous storytelling, public art and lighting installations to strengthen the connection to Country.

Chatswood has been one of Sydney's busiest apartment markets over the past 12 months, with a steady pipeline of both new project launches and fresh development applications.

Hyecorp recently launched Celine, a 122-apartment development just along Archer Street, while Changfa and Huirong Group are progressing The Anderson, an 84-apartment project on Anderson Street.

Develotek recently secured approval for a 101-apartment tower on Pacific Highway, while Tian An LFD received the green light for Hammond Greens, its apartment development on the edge of the Chatswood Bowling Club.

Commercial property developer FiveX is also making its move into the residential market. Last month it lodged plans for a 61-storey tower with 490 apartments, which, if approved, would become one of the tallest residential buildings in Chatswood.

Read more:&nbsp;<a href="https://www.apartments.com.au/news/nsw/first-look-fivex-targets-chatswood-skyline-with-61-storey-tower-after-north-sydney-plans">First look: FiveX targets Chatswood skyline with 61-storey tower after North Sydney plans</a>

Aqualand is also expanding its development pipeline following the launch of its luxury residential brand, Aqualand Prestige. The developer has delivered a string of high-end apartment projects across Sydney's affluent suburbs over the past decade, most recently AURA by Aqualand on Walker Street in North Sydney.

[smartcode_project:default project_id=30959 project_image_fid=292863]

It has since quietly assembled its next wave of projects.

Earlier this year Aqualand launched Boronia in Roseville, a boutique 111-apartment development on Larkin Street. The project is one of the first significant apartment developments to launch in the suburb ahead of what is expected to become one of Sydney's most active new housing precincts under the NSW Government's Low and Mid-Rise Housing reforms, which allow greater density around train stations.

[smartcode_project:default project_id=152095 project_image_fid=373685]

The developer has also lodged plans for a two-tower, 413-apartment development on Herbert Street in nearby St Leonards, further strengthening its presence across the Lower North Shore.

Beyond that, Aqualand remains behind the final stage of Barangaroo, where plans will deliver a five-hectare mixed-use precinct comprising new homes, retail, hospitality and community facilities, alongside a new Metro entrance and more than two hectares of public open space, completing the Barangaroo precinct.

Read more:&nbsp;<a href="https://www.apartments.com.au/news/nsw/central-barangaroo-development-takes-big-step-with-concept-proposal-approval">Central Barangaroo development takes big step with concept proposal approval</a>

Read more:&nbsp;<a href="https://www.apartments.com.au/news/nsw/first-look-aqualand-joins-st-leonards-apartment-party">First look: Aqualand joins St Leonards apartment party</a> 
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Joel Robinson

First look: Aqualand pushes ahead with Chatswood apartment tower as SSDA lodged for Archer Street

Mass timber is becoming an increasingly popular construction material in apartment developments, but Adelaide developer <a href="https://www.apartments.com.au/developers/otello">Otello</a> is taking the approach a step further.

At its new <a href="https://www.apartments.com.au/new-apartments/flowe-bowden-18-gibson-street-bowden-sa-5007">Flowe Bowden</a> development, the exposed cross-laminated timber (CLT) structure isn't just about reducing the building's environmental footprint. It also forms the foundation of a broader wellness strategy, influencing everything from indoor air quality and natural materials to the way residents move through and experience the building.

The 115-apartment mixed-use development, designed by Melbourne-based architecture practice Fieldwork, will occupy a prominent island site opposite Bowden Village Reserve, combining one, two and three-bedroom apartments with retail and a dedicated wellness destination.

[smartcode_project:default project_id=152022 project_image_fid=375528]

Wellness isn't confined to a gym or shared resident facility at Flowe. Instead, Fieldwork embedded the concept into the building itself.

The development has been split into two residential wings connected by a naturally ventilated central breezeway, replacing traditional enclosed corridors with open-air walkways that improve natural light, encourage cross ventilation and create more opportunities for neighbourly interaction.

"Rather than treating wellness as something that only happens on the ground floor, our response integrates it throughout the building, which led us to ask what it really means to design a healthy building," Fieldwork Director Quino Holland said.

[smartcode_project:default project_id=152022 project_image_fid=375531]

The building's architecture also reflects Bowden's industrial heritage. The lower podium references the area's historic brick and sandstone buildings, while the upper levels transition to exposed CLT, allowing the timber structure to become a defining feature throughout the apartments and shared spaces.

The use of mass timber sits alongside a range of sustainability initiatives, including a fully electric, gas-free design, rooftop solar and a targeted 5 Star Green Star rating.

[smartcode_project:default project_id=152022 project_image_fid=375524]

Inside the residences, the focus remains on natural, durable materials. Blackbutt engineered timber flooring, exposed CLT ceilings, porcelain surfaces and warm timber joinery create a calming interior palette, while low-VOC finishes and responsibly sourced materials have been selected to improve indoor air quality.

Kitchens have been designed as the centrepiece of each apartment, featuring porcelain island benchtops, timber-look cabinetry and brushed steel tapware, with layouts that maximise natural light and ventilation.

[smartcode_project:default project_id=152022 project_image_fid=375530]

The more traditional interpretation of wellness comes in the form of Level Eleven, a two-storey wellness club spanning the ground floor, mezzanine and first floor.

The facility will include a gym, yoga and reformer Pilates studios, Finnish and infrared saunas, magnesium hot and cold plunge pools, and dedicated recovery spaces. Unlike many residential wellness facilities, Level Eleven will also operate commercially, allowing the broader Bowden community to access the venue while giving residents exclusive membership benefits.

The ground floor has also been designed around everyday living. A café overlooking Bowden Village Reserve will activate the street frontage, while a bike workshop with tool storage, co-working space and dog wash has been incorporated to support daily routines and encourage interaction between residents.

"Flowe brings together my two biggest passions, creating places and creating healthier lives," Otello founder Daniel Harris said.

"We wanted to create something Adelaide hasn't seen before, a genuinely healthy building, where the way you live is lifted without even trying."

Flowe is positioned directly opposite Bowden Village Reserve and within walking distance of Bowden Railway Station and the Adelaide Entertainment Centre, placing future residents just minutes from the Adelaide CBD while remaining connected to one of the city's most established urban renewal precincts.

[smartcode_project_cta:default project_id=152022]

Otello launches wellness-focused Flowe Bowden with Adelaide-first mass timber apartment design

Not all apartment amenities are immediately visible.

Swimming pools, gyms, rooftop terraces and residents' lounges have long featured on buyers' wishlists, but as the way Australians live has changed, so too have the features that make apartment living more convenient.

Increasingly, buyers are placing value on the practical aspects of day-to-day life. Fast internet, EV charging, secure bike storage, flexible workspaces and parcel management are becoming just as relevant as lifestyle amenities, reflecting changing habits and expectations.

Online shopping has been one of the biggest drivers of that shift.

Australians spent a record $82.6 billion shopping online in 2025, with almost one in every four retail dollars now spent digitally, making parcel deliveries a routine part of everyday life rather than an occasional convenience.

For apartment residents, however, receiving those deliveries isn't always straightforward.

Without someone home to accept a parcel, deliveries can be redirected to a nearby Post Office, left in building foyers or common areas, or require building management to temporarily store packages. As apartment living continues to grow across Australia's cities, parcel management has become an increasingly important consideration for both residents and developers.

Australia Post's Parcel Locker network is one response to that shift.

<iframe allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen="" frameborder="0" height="315" referrerpolicy="strict-origin-when-cross-origin" src="https://www.youtube.com/embed/KPZ9j5FRdsQ?si=Qztc1dNP3ZvEIUhb" title="YouTube video player" width="560"></iframe>

Rather than relying on home delivery, eligible parcels can be directed to a nominated Parcel Locker, where they're securely stored until collected. Once a parcel arrives, residents receive a notification through the AusPost app or SMS and can retrieve it using a one-time code or QR code at a time that suits them.

The network has expanded to more than 1,500 locations nationwide, with Parcel Lockers positioned at Post Offices, shopping centres, supermarkets, transport hubs and, increasingly, within or alongside residential developments.

That growing presence reflects a broader change in how apartment buildings are being planned.

Developers are increasingly considering the operational side of apartment living alongside traditional lifestyle amenities. Just as secure mailrooms, bicycle storage and EV charging have become more common inclusions, parcel management is emerging as another feature that supports everyday convenience.

It also helps preserve the arrival experience within a building. Carefully designed lobbies and communal spaces can quickly become cluttered when deliveries accumulate, while secure parcel solutions reduce the likelihood of missed deliveries or parcels being left unattended.

For buyers comparing apartments, these everyday details are becoming part of the decision-making process.

Location, floorplans and finishes remain fundamental, but the features that simplify daily life are carrying greater weight than they once did. As online shopping continues to shape consumer behaviour, secure parcel delivery is increasingly becoming another amenity worth looking for.

Parcel delivery is joining the apartment amenity checklist

Inca Property Group has lodged a State Significant Development Application (SSDA) for Dawn, a 53-apartment oceanfront development overlooking Mona Vale Beach.

The proposal, at 35-39 Darley Street East, would replace an existing 18-apartment strata building with a new owner-occupier-focused development comprising 53 two and three-bedroom apartments, including nine affordable built-to-rent residences delivered under the State's infill affordable housing scheme.

Positioned on a 2,679 sqm elevated site around 280 metres from Mona Vale Beach, the development has been designed to maximise panoramic ocean views while responding to the site's sloping topography.

<a href="https://www.apartments.com.au/developers/inca-property-group">Inca Property Group</a> Managing Director Josh Thompson said the State Significant pathway provided greater certainty for projects of this scale.

"This State Significant pathway gives the team real certainty to progress <a href="https://www.apartments.com.au/new-apartments/dawn-35-39-darley-street-east-mona-vale-nsw-2103">Dawn</a> through to completion," Thompson said.

"It allows us to acquire a one-off site, design it carefully and deliver the right offering for the suburb, assessed by the NSW Government's planning department."

The project is one of the first developments in the area to be assessed under the NSW Government's Low and Mid-Rise Housing policy, with the site sitting on the edge of the policy's designated inner area.

The proposal includes three basement levels providing 124 car spaces, alongside a range of resident amenities including a swimming pool, gym, sauna, wellness facilities and private plunge pools for selected ground-floor and penthouse apartments.

<img alt="Dawn" data-entity-type="file" data-entity-uuid="fc1a1daf-0ce4-4f12-9076-b1fa553c7a91" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/Screenshot%202026-07-21%20at%208.42.11%E2%80%AFAM.png?VersionId=4GZ9h.gpNkTljbxyAET8Jfhv51XUamDm" />

Thompson said Dawn had been designed specifically for owner-occupiers and downsizers, a buyer profile that has driven demand across Inca's recent Upper North Shore developments.

"The majority of buyers in our recent North Shore projects have been downsizers, and we are learning exactly what this market is looking for. Beyond the location itself, we have included resort-style amenities to deliver a genuine lifestyle offering," Thompson said.

Located within walking distance of Mona Vale Beach, the town centre, Mona Vale Golf Club and the Royal Motor Yacht Club, Dawn represents Inca's first Northern Beaches project following the sell-out of Tara on Park in Waitara and Ellis Residences, currently under construction in St Ives.

Construction will be undertaken by Inca's in-house construction arm, GOP Constructions.

Dawn is the latest major apartment proposal for Mona Vale, with the suburb emerging as one of the key beneficiaries of the NSW Government's new Low and Mid-Rise Housing policy.

New developer One Living, led by industry veteran Joseph Scuderi, recently secured a site on Mona Vale Road, on the border of Mona Vale and Pymble, where it is planning around 140 apartments.

IPM is also planning its third project in Mona Vale, significantly increasing the scale of its previous developments with an 82-apartment proposal at <a href="https://www.apartments.com.au/new-apartments/159-167-darley-street-west-mona-vale-nsw-2103">159-167 Darley Street West</a>, opposite Bayview Golf Course and less than 800 metres from Mona Vale town centre.

Read more:&nbsp;<a href="https://www.apartments.com.au/news/nsw/one-living-enters-sydneys-new-apartment-market-with-northern-beaches-site-acquisition">One Living enters Sydney's new apartment market with Northern Beaches site acquisition</a>

Read more:&nbsp;<a href="https://www.apartments.com.au/news/nsw/first-look-ipm-plans-third-mona-vale-project">First look: IPM plans third Mona Vale project</a>

First look: Inca eyes Mona Vale with State Significant DA for Dawn apartments

Seasoned Victorian apartment developer <a href="https://www.apartments.com.au/developers/central-equity">Central Equity</a> has logged more than $400 million in sales in its luxury apartment project Palmera Residences at Northcliffe on the Gold Coast.&nbsp;

Central Equity Director Karl Kutner said the sales result reflected a combination of location, product quality and delivery certainty with the project already under construction by building powerhouse Multiplex.&nbsp;

"Surpassing $400 million in sales since launch is a significant milestone and an outstanding endorsement of <a href="https://www.apartments.com.au/new-apartments/palmera-residences-gold-coast-18-garfield-terrace-surfers-paradise-qld-4217">Palmera Residences</a>,” he said.&nbsp;

"We believe one of the key reasons for this strong result is the confidence purchasers have in knowing the project is under construction with Multiplex. Buyers are increasingly looking for certainty. They want to know that the project they commit to today will be delivered by an experienced team with a proven track record."&nbsp;

[smartcode_project:default project_id=108274 project_image_fid=365782]

Kutner said it was clear there was still high demand for luxury projects that offered certainty of delivery.&nbsp;

“We are in a market where many residential developments have faced delays due to rising construction costs, labour shortages and financing challenges,” said Kutner.&nbsp;

"But having construction underway has provided our buyers with resounding confidence backed by more than 40 years of development delivery by Central Equity combined with construction by one of Australia's most respected construction companies."&nbsp;

[smartcode_project:default project_id=108274 project_image_fid=365785]

Central Equity is one of Australia's most experienced privately-owned property developers. Over more than four decades, the company has delivered in excess of 85 residential developments including 10,000 apartments and many thousands of stand alone homes.&nbsp;

Located on Garfield Terrace at Northcliffe, between Surfers Paradise and Broadbeach, Palmera Residences occupies one of the Gold Coast's most sought after beachside locations. The development has been designed to appeal to owner occupiers seeking premium residences that combine generous living spaces and resort style amenities.&nbsp;

Palmera Residences will feature an exceptional collection of resort style amenities, including two swimming pools: a generously sized family pool with safe shallow zones for relaxed recreation, and a 20 metre lap pool positioned to maximise all day sunlight.&nbsp;

Residents will also enjoy exclusive access to wellness and recreational facilities including a magnesium pool, sauna, yoga studio, expansive fitted gymnasium, resident lounge, outdoor BBQ’s&nbsp;and indoor and outdoor dining areas, together with a dedicated concierge and luxurious hotel inspired entrance foyer.&nbsp;

[smartcode_project:default project_id=108274 project_image_fid=365767]

A unique feature at Palmera Residences has been designed to enhance the Gold Coast lifestyle which includes both indoor and outdoor gymnasium facilities, together with thoughtfully designed indoor and outdoor dining and entertaining areas. A corner café has also been incorporated to provide residents with a destination for their everyday needs.&nbsp;

Kutner said buyer demand had been broad based with purchasers attracted from interstate as well as throughout South East Queensland.&nbsp;

"We're seeing strong interest from owner occupiers, lifestyle buyers and people relocating to the Gold Coast. Many purchasers have been searching for a premium beachside residence where quality, design and delivery are equally important."&nbsp;

[smartcode_project:default project_id=108274 project_image_fid=365771]

Kutner said the sales milestone was an important achievement, but the focus remained firmly on delivering an exceptional development.&nbsp;

"While reaching $400 million in sales is an important milestone, our priority remains delivering a project that exceeds purchaser expectations,” he said.&nbsp;

"Palmera Residences has been designed to become one of the Gold Coast's landmark residential addresses, and we look forward to welcoming our purchasers to their new homes."&nbsp;

There are a limited number of residences remaining in selected configurations with pricing from $2,950,000 to $8,950,000. Palmera Residences is also crowned by expansive penthouses with wrap around views.

[smartcode_project_cta:default project_id=108274]

Construction certainty and strong buyer demand drive major sales result for luxury Gold Coast development

Palmera Residences fly out the door as sales pass $400 million

Estate Agents

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Gold Coast estate agent Nick Slater has been confirmed as the victim of Tuesday's shark attack off Greenmount Beach.
Slater worked at London Estate Agents Mermaid Beach, ran by principal Ron London.
He had been there since last November, having previously worked as a sales manager in Ray White's Projects Gold Coast division.
He spent the vast majority of his career at McGrath in Canberra. He was an agent and business development manager for nearly a decade.
Slater had secured two sales this year, both in Mermaid Beach, two villas. He secured $1.42 million for four bed home and $741,000 for a three bedder.
“While I’m focused on getting the best possible sales result, I want the journey to be as a pleasant as possible," Nick said about his approach.
“I feel privileged to be entrusted with client’s business, and I like to repay that trust by delivering a superior service experience.”
 
 
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Local estate agent Nick Slater confirmed as Gold Coast shark attack victim

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A former Varsity Lakes real estate agent has been fined $5,000 in the Southport Magistrates Court after charges were laid by the Office of Fair Trading (OFT).
Kylie Beecroft-Wilson, former sole director and principal licensee of Beecroft‑Wilson Real Estate Pty Ltd, pleaded guilty to operating as a real estate agent without a licence and making false representations that she held approval to supply real estate agency services for a period of time when she did not.
Mrs Beecroft-Wilson was fined $5,000. A conviction was not recorded.
The court heard that Mrs Beecroft-Wilson’s real estate agent’s licence, which she had held since February 2013, expired in December 2018 and that the licence of her company, Beecroft-Wilson Real Estate Pty Ltd, also expired in December 2018.
However, despite the expiration of these licences, Mrs Beecroft- Wilson continued to manage 11 properties for clients and operate a real estate trust account in her corporation’s name into which rent money was paid before being dispersed to owners.
Mrs Beecroft-Wilson also operated a business account into which she deposited rental commissions, management and letting fees, and she continued to advertise she represented a licensed real estate corporation on correspondence, receipts and new tenancy agreements, despite Beecroft-Wilson Real Estate Pty Ltd being deregistered by ASIC on 2 June 2019.
Mrs Beecroft-Wilson ceased trading in January 2020 when the OFT became aware that she was managing properties without a licence. The OFT appointed a receiver to manage and wind up the trust account.
In sentencing, Magistrate Mark Howden took into account Mrs Beecroft-Wilson’s early guilty plea, that there was no consumer detriment in relation to funds held in trust, and noted a fine would show that unlicensed conduct will not be accepted.
Fair Trading Executive Director Brian Bauer said Mrs Beecroft-Wilson’s continued operation of a real estate business despite the expiration of her licence and the winding up of her company presented dangers to both her and her clients.
“Large sums of money can change hands in property transactions so it is vital that agents are licensed to minimise the risk to consumers,” Mr Bauer said.
“The type of conduct demonstrated by Mrs Beecroft-Wilson risks undermining the confidence of consumers who have investments in the property industry.
“The OFT will take appropriate action against any individuals or agencies who are found to be not complying with fair trading laws.”
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No conviction recorded as former Varsity Lakes real estate agent fined $5,000 

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A Hope Island real estate agency, Hi Care Real Estate Group Pty Ltd, has been ordered to pay $1,044 in the Brisbane Magistrates Court on 17 July 2020 for failing to lodge an audit report on time with the Office of Fair Trading.
Under the Agents Financial Administration Act 2014, real estate agents have four months from the end of their audit period to lodge a report with the OFT.
The Hi Care Real Estate Group’s audit report was due in March 2019 but it was 79 days late in submitting it.
The court heard that the OFT issued Hi Care Real Estate Group Pty Ltd an infringement notice for the offence but the agency elected not to pay it and instead have the matter heard in court.
In sentencing, Magistrate Judith Daley said the licensee held public money and the trust account required stringent oversight to ensure defalcation did not occur, therefore audit reports were required to be submitted on time.
No conviction was recorded.
Fair Trading Executive Director Brian Bauer said this court action should act as a reminder to real estate agents about their legislative obligations when it came to operating a trust account.
“Reports of agents who fail to follow their trust account obligations are taken very seriously by the OFT,” Mr Bauer said.
“Audit measures are in place to ensure the integrity and accountability of the industry.
“Agents are able to get assistance from legal or financial professionals, or even the OFT if they have questions regarding the operation of their trust accounts.”
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No conviction recorded after Hi Care Real Estate fails to meet audit requirements

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The global pandemic has dramatically changed the way real estate agents do business but the role they play in helping buyers to find the right property and representing sellers in navigating the sale of their home for the best possible price has never been more important.
For varying circumstances, there are still buyers in the market that need to buy and sellers that need to sell. These people are looking to real estate agents for their expertise, local knowledge and importantly, to help them in a time which commands working together towards a common goal.
Agents have been forced to be more agile, get creative, leverage technology and go the extra mile in building client relationships. Former marketing strategies no longer work and determining how and where they spend their clients’ money to advertise their properties is reshaping how agents do business.
Proptechs like ListingLoop.com.au have become a lifeline in supporting agents to maximise their time, grow relationships with their buyer database, save their sellers thousands of dollars and help them earn an additional recurring revenue stream.
ListingLoop.com.au, which recently announced a partnership with the Real Estate Institute of Victoria (REIV), and calls NBA and NBL basketball legend Andrew Bogut as an ambassador and investor, is Australia’s first buyer industry database. Agents can advertise their sellers’ properties for sale on ListingLoop.com.au under a no sale, no charge success-based advertising model where they pay for a result, not an advertising space. If there’s no buyer on ListingLoop.com.au, there’s no fee.
ListingLoop.com.au CEO Rhett Dallwitz said that “no sale no charge advertising provides an appealing, no risk solution during this current market. We understand that sellers don’t want to pay upfront advertising fees, while agents are not in a position to carry these fees on behalf of their sellers. Our model provides a safe digital solution that connects motivated buyers to the right properties faster than ever before”.
The ListingLoop.com.au platform saw a 23 per cent increase in buyer registrations last month demonstrating that there’s still serious buyers out there ready to take action. The company anticipates further buyer sign ups as people become more and more accustomed to our ‘new normal’ way of living.
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Buyers receive superior and timely service by registering their homebuying criteria and receiving an alert in real time the moment there’s a just listed or exclusively listed property that matches their needs. It’s a fresh and efficient take on the traditional model of property ‘searching’, especially now that not all properties listed for sale are on the major real estate websites due to the upfront advertising fees.
A property listing and property photos taken from a smartphone can be uploaded to ListingLoop.com.au in less than 30 seconds, including immediately after an agent has got the job and signed the listing authority. Registered matching buyers are notified instantaneously.
For sellers that need to sell but don’t want everyone knowing, all property information such as the address and the sale price are protected behind a login. The property is only seen by registered matching buyers on ListingLoop.com.au and is not visible in search engines such as Google and Bing, shutting out the window shoppers.
Unlike markets such as the US, real estate agents in Australia typically generate revenue through their sellers. ListingLoop.com.au is the first industry platform to financially reward agents for the work they put into helping buyers find their home. Up to 50 per cent of ListingLoop.com.au’s advertising revenue is paid back to an agent when a buyer purchases a property from within the ListingLoop.com.au network and from outside of their agency. If that buyer purchases property through ListingLoop.com.au multiple times in their lifetime, the agent receives a recurring revenue stream.
If a buyer purchases a property that’s the agent’s own listing, or if the listing falls under the agency that the agent belongs to, there is no fee. ListingLoop.com.au’s ‘community over competition’ approach to real estate has never been more relevant.
Agents are working more closely than ever with buyers as we collectively recognise the value of home and how much our homes matter. ListingLoop.com.au provides agents with free buyer intelligence tools that helps them instantly identify the buyers within their database that are actively looking for properties and those that could also be potential sellers.
“Despite a substantial drop in transactions, the role of a real estate agent has never been more important. Home is where we are eating, sleeping, playing, working and home schooling right now. An agent can tap into new tools and technologies to help buyers find the place that’s right for them, while supporting their sellers with targeted and cost-effective solutions that generate sales,” Mr Dallwitz said.
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Real estate industry needs agents to rise to the occasion: Listing Loop

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Former Double Bay estate agent Ryan Watsford has been sentenced to four years in jail for his part in an alleged drug smuggling operation.
Watsford had been an estate agent during the events which are alleged to have taken place between 2016 and 2017.
The Sunday Telegraph reported he used his industry knowledge and industry mates to find empty houses in Sydney's eastern suburbs which were then used in the mail shipment of more than 580g of cocaine by a US drug syndicate.
One of the empty houses was the <a href="/news/rose-bay-trophy-villa-tivoli-sold-to-entrepreneur-john-szangolies">waterfront Rose Bay mansion which was being bought by the restaurateur John Szangolies</a>, who had paid $16.8 million to the Bartley family with plans on knocking it down.
Watsford has been sentenced to a maximum eight years and six months in jail, with a non-parole period of four years.
The smuggling ring was accused of attempting to bring in 800 kg of MDMA and millions cigarettes in to Australia.
Police found a photo of three US Postal Service receipts relating to packages that had been sent to three Sydney address; 26 Tivoli Ave, Rose Bay, 51 Towns Rd, Vaucluse, and 22 Chisholm St, Darlinghurst.
The Rose Bay trophy, Villa Tivoli, had been listed with more than $20 million hopes by the family of racing identity "Melbourne Mick" Bartley.
It was sold in March 2016, with settlement scheduled for July 2016. Neither the vendors or buyers, the Bartley and Szangolies family, knew that their home had been pinpointed for the purpose of the clandestine postal delivery.
Watsford had directly called the owner of the Tivoli Ave property in early July who advised him when she'd be moving out within six days, ie ahead of the July 16 settlement by the new owner.
According to documents tendered in the Downing Centre District Court, eight packages containing 985g of cocaine were sent to “Hayes Alan” at 26 Tivoli Ave, Rose Bay.
Australian Federal Police intercepted the packages of cocaine on July 13, 2016, at the Australia Post facility at Alexandria.
The parcels were delivered July 15 when Watsford dropped off another member of the syndicate to collect the delivery from the postman. The US pickup guy was immediately arrested.
On June 27, 2016, police had previously intercepted a phone call where Watsford asked another Double Bay estate if the agency was holding any vacant properties, the court documents show.
The agent, who isn’t accused of any wrongdoing or knowledge of Watsford’s plan, advised on the property at 51 Towns Rd, Vaucluse.
The Sunday Telegraph's Brenden Hills coverage recently took out the Scoop Of The Year at the News Awards 2019 for his reporting work.
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Former estate agent Ryan Watsford sentenced to four years jail

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Raine &amp; Horne Double Bay are among the many real estate agency's across the country who will be helping to raise money at the upcoming the Real Estate Sleepout at Bondi Beach.
The <a href="https://youthoffthestreets.com.au/event/real-estate-sleep-out-2019/" target="_blank">Real Estate Sleepout</a>, held on the Bondi sand on Monday night, helps fight homelessness as agents and real estate employees sleep rough for the night on the beach.
Raine &amp; Hourne Double Bay's business development manager Matthew Serrao says he is hoping to raise $5,000 for the charity. 
“Whether the kids are homeless due to poverty or child abuse, the statistics are worrying. We want to do our bit to help,” said Mr Serrao, who has raised more than $1,000. 
“We have decided to contribute to at least three charity events each year, as we don’t want to take our good fortune for granted. Just last week, my water supplier cut the water off for 15 minutes, and I was caught short. 
“Then I stopped and thought about those less fortunate on the streets who we are supporting next week.”
With single-digit temperatures forecast for Monday, Serrao said his team is planning for the chilly conditions on one of Australia’s most famous beaches.
“We’re preparing as well as we can. But unlike the tens of thousands of homeless people, we are only living rough for one night,” he said.
“We could easily have just donated some dollars, but by sleeping on the beach for one night, we’re experiencing a little of the horrors of homelessness for ourselves.”
Patrick Cosgrove, associate director of Raine &amp; Horne Double Bay, is supporting the sleepout to promote greater awareness of youth homelessness. Cosgrove has also raised $1,000. 
“I support several charities. However, I’m troubled by the lack of community awareness about the 40,000 children sleeping on the streets every night,” he said.
“When we think of people living on the streets we think of adults, we never think of children.
“This is a great cause because we are helping to provide funding and awareness for people who can’t help themselves.”
Cosgrove said sleeping rough on Bondi Beach will prove to be a fantastic team-building exercise.
“Apart from the team members sleeping on Bondi Beach, most of the other members of our team have got behind the fundraising.”
The event is supporting the work of Father Chris Riley’s Youth off the Street, a nondenominational community organisation that is fighting to reduce the numbers of minors living rough.
On any given night, there are 116,427 homeless Australians, 43,555 of those being young people.
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Raine & Horne Double Bay joins Real Estate Sleepout

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The Fair Work Commission handed down a decision to change the Real Estate Award.
The decision affects how commission-only payments for salespeople apply and who they apply to. 
The changes apply in two stages. 
The first will be from the first full pay period on or after 30 April 2019.
The second will be from the first full pay period on or after 30 June 2019.
30 April 2019 changes
<ul>
<li>The phrase “was an active licensed real estate agent” in clause 16.3 has been replaced with “has operated his or her own real estate business”.</li>
<li>A definition of a real estate business has been included to mean “a business involved in the sale of real property or businesses”.</li>
</ul>
30 June 2019 changes
<ul>
<li>Employers will no longer be able to employ part-time employees as commission-only salespeople from the first pay period on or after 30 June. </li>
<li>There will be no ‘grandfathering’ of the clause, which means the payment method for all current part-time commission-only employees will need to change to the hourly rates provided in the award.</li>
</ul>
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Fair Work Commission amends rules for commission-only real estate agent employment

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Real estate agents, lawyers and accountants won't face the toughest new anti-money laundering measures as the federal government has delayed its full crackdown on the professions.
Australia has been promising to introduce comprehensive "tranche 2" laws since 2006 – but the Department of Home Affairs confirmed it will instead seek "phase 1.5" laws as a transitional step.
The laws will clarify aspects of Australia's money laundering offences.
But anti-money laundering experts have warned that failing to crack down on illicit funds flows, including 'hot money' from China, has added significantly to Australia's housing affordability problem, Thomson Reuters head of financial crime intelligence Nathan Lynch said.
There was a <a href="https://www.afr.com/brand/chanticleer/oecd-warns-of-money-laundering-through-australian-real-estate-20171219-h07emq" target="_blank">highly critical report</a> from the international Financial Action Task Force (FATF) three years ago that warned Australia's real estate sector was at significant risk for money laundering.
"The government is currently preparing a bill to amend the Anti‑Money Laundering and Counter‑Terrorism Financing Act 2006 (AML/CTF Act)," a spokesperson from the Department of Home Affairs told Fairfax Media.
"Timing for introduction is subject to the parliamentary schedule."
The new legislation is expected to include changes to the "tipping-off" rules and other secrecy provisions to allow more sharing of information between the government and private sector, including with foreign partners.
The bill will also simplify reporting requirements for cross-border movements of cash or bearer negotiable instruments.
But the government confirmed the laws will not include the long-awaited coverage of lawyers, accountants and real estate agents.
The Australian Criminal Intelligence Commission (ACIC) estimates organised crime costs the Australian community $36 billion each year and "the most common professions exploited by organised crime include lawyers, accountants, financial and tax advisers, registered migration agents, stockbrokers, real estate agents and customs brokers", their report said.
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Anti-money laundering legislation delay a let-off for estate agents

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McGrath’s domination in the recent annual Real Estate Business Top 100 Agents ranking with 27 of the Top 100 agents in Australia was spotlighted when the listed estate agency reported its latest financial update.
<a href="/news/mcgrath-on-track-to-reach-forecast-earnings-despite-weakened-overall-property-market">The financial results</a> showed some signs of consolidation and recovery despite the weakened overall property market.
"Importantly, 37% of the female agents in the Top 100 ranking work with our company,” said Geoff Lucas, CEO of McGrath Estate Agents. 
Betty Ockerlander (pictured above) leads the agency's female agents in the sales list.
REB put her annual sales tally at $215 million, which ranked her the 15th best selling agent on the <a href="/news/alexander-phillips-lead-narrows-at-top-of-the-highest-selling-residential-estate-agents">top 100</a>.
The McGrath Epping agent has been president of Epping Rotary as well as the long standing position as the secretary of the Epping Chamber of Commerce. She also has a strong connection with the local schools.
Operating her own agency for over 20 years within Epping, North Epping, Eastwood and Beecroft, she is now ranked as the #3 agent in McGrath Australia 2017.
Around half her sales were through auction. 
Ockerlander's highest recorded sale price over the past year was $2.7 million for 15 Barellan Avenue, Carlingford, a four bedroom house which sold by auction in March.
Lorraine Crawford (pictured below) was in 32nd place with $170 million in annual sales.
She is based at McGrath's head office in Edgecliff specialising in the suburbs of Bondi Junction, Queens Park, Waverley, Bondi and Millers Point.
She has worked and lived in these suburbs over the past 11 years, having been involved in sale over the past 17 years.
<img src="https://res.cloudinary.com/dz9xllyip/image/fetch/c_scale,w_580,q_auto:good/https://s3-ap-southeast-2.amazonaws.com/po.images/2018/7/31/lorraine.jpg" alt="">
Her record sales have occurred in suburbs including Queens Park, Bondi Junction and Malabar.
Lorraine's highest recorded sale price over the past year was $6.3 million for 46-48 Argyle Place, Millers Point, a five bedroom house.
Teena Vaughan (pictured below) was the third best selling McGrath agent on the REB top 100, with over 20 years experience.
She secured $124 million in sales. Her highest recorded sale price in the past year was $4.5 million for 4 Hillside Crescent, Epping, a six bedroom house sold by private treaty last December.
<img src="https://res.cloudinary.com/dz9xllyip/image/fetch/c_scale,w_580,q_auto:good/https://s3-ap-southeast-2.amazonaws.com/po.images/2018/7/31/teena%20.jpg" alt="">
McGrath's top selling agent was Matt Steinwede with $271 million in sales followed by Peter Chauncy with $207 million in sales.
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Women leading the McGrath agency recovery

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EXPERT OBSERVER
Most agents - so the story goes - get into real estate because they love property and they love helping people. And the chance to earn a small fortune is pretty alluring too. 
But within just a few short months, they are destined to hate both houses and people - and be broke - burned out by psychotic vendors, ungrateful landlords, feral tenants and disgruntled buyers.
Why does it happen like this? What is it about real estate that brings out all the crazy people? And why does your agency seem to be the one that attracts them as clients?
A look at neurological and behavioural research provides some clues that indicate maybe it is not individual agents or offices that attract the unstable or unbalanced, but that the stress involved in buying and selling property is enough to make pretty much everyone feel unhinged.
<a href="http://www.researchhistory.org/2012/06/16/maslows-hierarchy-of-needs/" target="_blank">Maslow’s hierarchy of needs theory </a>argues that human psychological wellness is served by the meeting key needs. Until we feel secure at the base levels, we cannot move towards more enlightened behaviour. 
<img src="https://corelogic.com.au/sites/default/files/styles/media_crop/public/2018-04/2018-04-09-realestatecrazy.gif" alt="">
 Shelter is one of our basic physiological needs according to Maslow. What does that mean for agents? It means that when humans feel their “shelter” is uncertain, they they feel their very survival is threatened on a subconscious level and are in a constant state of anxiety. Property is a key part of the second layer of needs – part of our safety and security. When property is insecure, this makes us feel endangered and unsafe. 
Selling a property is to walk headlong into these feelings of anxiety and distress that often refuse to be reasoned away. But so too is the feeling triggered for buyers who can’t find a property, or tenants struggling in the search for something suitable to rent. 
Want to know why your vendor is shouting at you? Or a potential buyer just slammed down the phone on you during the negotiation? It’s not because they’re nuts. It’s because subconsciously, there’s a voice telling them “You’re not safe. You have no shelter. You’re in danger!” and that anxiety is affecting their behaviour in a way that can’t always be rationalised away.
This is because new research from <a href="https://www.psychologytoday.com/us/blog/the-athletes-way/201603/how-does-anxiety-short-circuit-the-decision-making-process" target="_blank">neuroscientists at the University of Pittsburgh</a> has identified that anxiety disrupts the decision-making regions of your brain which can make it physically impossible to think clearly in some highly stressful situations, which in turn is likely to affect your behaviour. 
The study found that anxiety affects your prefrontal cortex – the front part of your brain responsible for understanding rules, the consequences of risk, problem solving and decision making. In doing so, it also affects our ability to regulate our emotions and control behaviour. 
So when you’re in the middle of an auction, pushing a vendor to accept the highest offer, when you’re negotiating with buyers who’ve missed out on numerous other properties, when you’re asking someone who has lived in a home for 40 plus years who has been prevaricating to sign the sales agreement – these are all times when our stress responses are in full flight and in fact, our brains are actively incapable of making a good choice or monitoring our behaviour.
But it doesn’t have to be like this. There are things real estate agents can do that can alleviate the stress their customers feel which will in turn improve the behaviour they demonstrate toward you. These include:
1.    Let people know what to do in case of an emergency
Every time you get on an airplane, the crew runs through the safety demonstration. You’ve seen it a million times, but it is based on the fact that in the event of an emergency when your brain is flooded with cortisol and you literally can’t think, you’ll revert to something that has been drummed into you. 
It’s a great approach that more agents could take too – because while there’s no way of avoiding the fact that buying or selling a property is stressful, as a real estate agent with extensive experience, you’ve seen everything before – so share that knowledge with your clients. 
Research from <a href="https://www.forbes.com/sites/alicegwalton/2016/03/29/uncertainty-about-the-future-is-more-stressful-than-knowing-that-the-future-is-going-to-suck/#b894b1f646af" target="_blank">University College London</a> identifies that the unexpected is more stressful, than the expected, even if what’s expected is painful. So explain to your clients what the selling (or buying, or renting) process looks like, where things sometimes go wrong, and how you proactively solve those things when they occur. Make sure you know their auction instructions well in advance and ensure they’ve been planned for quietly and rationally, so you can remind them of that decision, not ask for a new one. Hope for the best but plan for the worst is the mantra. Make solving the stress in advance part of your procedure. 
This has a two-fold affect – it reassures people that what’s happening to them is normal and it tells them that you’ve got their back and they are in good hands which goes a long way to establishing a relationship based on trust.
2.    Help clients take a break from the stress
What is the most stressful thing about the sale process that is upsetting your vendor? Is it having the property clean in time for each open house? Is it making sure the dog is out of the house? And are there ways that you could give your client a break, even just once – by offering to organise a cleaner, or a dog sitter? 
Research from the <a href="http://www.apa.org/helpcenter/manage-stress.aspx" target="_blank">American Psychological Association</a> identifies that taking a break from stressors can be hugely beneficial, even if it’s just short term. Even a small gesture such as a voucher for coffees and a snack at the local café during the open tells them that you are noticing their behaviour, have empathy for what they’re going through and you’re there to support them. (and you can meet them for a coffee afterwards and let them know how it went).
3.    Encourage mindfulness
Both Persian and Jewish philosophers are credited with the saying “This too shall pass” – so dealing with stressful situations has been going on for millennia. But rather than enduring, modern psychology has identified that being able to visualise what the end result both looks like and feels like in a positive way is hugely powerful to reducing stress.
Sometimes your clients may resist this – if they’re selling a long-loved family home, the idea of leaving may terrify them and increase feelings of sadness. But encourage them to visualise how exciting it will once the hammer has fallen on auction day and they know how much money is coming in, how lovely their new home is going to be, all the things they will be able to achieve as part of their new chapter.    If you’ve outlined your process for selling (or buying) in detail and your clients know what to expect each step of the way, they’ll find it easier to imagine positive outcomes. 
Kylie Davis is the Head of Property Services and Content Marketing at CoreLogic.
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