Not all apartment amenities are immediately visible.

Swimming pools, gyms, rooftop terraces and residents' lounges have long featured on buyers' wishlists, but as the way Australians live has changed, so too have the features that make apartment living more convenient.

Increasingly, buyers are placing value on the practical aspects of day-to-day life. Fast internet, EV charging, secure bike storage, flexible workspaces and parcel management are becoming just as relevant as lifestyle amenities, reflecting changing habits and expectations.

Online shopping has been one of the biggest drivers of that shift.

Australians spent a record $82.6 billion shopping online in 2025, with almost one in every four retail dollars now spent digitally, making parcel deliveries a routine part of everyday life rather than an occasional convenience.

For apartment residents, however, receiving those deliveries isn't always straightforward.

Without someone home to accept a parcel, deliveries can be redirected to a nearby Post Office, left in building foyers or common areas, or require building management to temporarily store packages. As apartment living continues to grow across Australia's cities, parcel management has become an increasingly important consideration for both residents and developers.

Australia Post's Parcel Locker network is one response to that shift.

<iframe allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen="" frameborder="0" height="315" referrerpolicy="strict-origin-when-cross-origin" src="https://www.youtube.com/embed/KPZ9j5FRdsQ?si=Qztc1dNP3ZvEIUhb" title="YouTube video player" width="560"></iframe>

Rather than relying on home delivery, eligible parcels can be directed to a nominated Parcel Locker, where they're securely stored until collected. Once a parcel arrives, residents receive a notification through the AusPost app or SMS and can retrieve it using a one-time code or QR code at a time that suits them.

The network has expanded to more than 1,500 locations nationwide, with Parcel Lockers positioned at Post Offices, shopping centres, supermarkets, transport hubs and, increasingly, within or alongside residential developments.

That growing presence reflects a broader change in how apartment buildings are being planned.

Developers are increasingly considering the operational side of apartment living alongside traditional lifestyle amenities. Just as secure mailrooms, bicycle storage and EV charging have become more common inclusions, parcel management is emerging as another feature that supports everyday convenience.

It also helps preserve the arrival experience within a building. Carefully designed lobbies and communal spaces can quickly become cluttered when deliveries accumulate, while secure parcel solutions reduce the likelihood of missed deliveries or parcels being left unattended.

For buyers comparing apartments, these everyday details are becoming part of the decision-making process.

Location, floorplans and finishes remain fundamental, but the features that simplify daily life are carrying greater weight than they once did. As online shopping continues to shape consumer behaviour, secure parcel delivery is increasingly becoming another amenity worth looking for.

Joel Robinson

Parcel delivery is joining the apartment amenity checklist

Inca Property Group has lodged a State Significant Development Application (SSDA) for Dawn, a 53-apartment oceanfront development overlooking Mona Vale Beach.

The proposal, at 35-39 Darley Street East, would replace an existing 18-apartment strata building with a new owner-occupier-focused development comprising 53 two and three-bedroom apartments, including nine affordable built-to-rent residences delivered under the State's infill affordable housing scheme.

Positioned on a 2,679 sqm elevated site around 280 metres from Mona Vale Beach, the development has been designed to maximise panoramic ocean views while responding to the site's sloping topography.

<a href="https://www.apartments.com.au/developers/inca-property-group">Inca Property Group</a> Managing Director Josh Thompson said the State Significant pathway provided greater certainty for projects of this scale.

"This State Significant pathway gives the team real certainty to progress <a href="https://www.apartments.com.au/new-apartments/dawn-35-39-darley-street-east-mona-vale-nsw-2103">Dawn</a> through to completion," Thompson said.

"It allows us to acquire a one-off site, design it carefully and deliver the right offering for the suburb, assessed by the NSW Government's planning department."

The project is one of the first developments in the area to be assessed under the NSW Government's Low and Mid-Rise Housing policy, with the site sitting on the edge of the policy's designated inner area.

The proposal includes three basement levels providing 124 car spaces, alongside a range of resident amenities including a swimming pool, gym, sauna, wellness facilities and private plunge pools for selected ground-floor and penthouse apartments.

<img alt="Dawn" data-entity-type="file" data-entity-uuid="fc1a1daf-0ce4-4f12-9076-b1fa553c7a91" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/Screenshot%202026-07-21%20at%208.42.11%E2%80%AFAM.png?VersionId=4GZ9h.gpNkTljbxyAET8Jfhv51XUamDm" />

Thompson said Dawn had been designed specifically for owner-occupiers and downsizers, a buyer profile that has driven demand across Inca's recent Upper North Shore developments.

"The majority of buyers in our recent North Shore projects have been downsizers, and we are learning exactly what this market is looking for. Beyond the location itself, we have included resort-style amenities to deliver a genuine lifestyle offering," Thompson said.

Located within walking distance of Mona Vale Beach, the town centre, Mona Vale Golf Club and the Royal Motor Yacht Club, Dawn represents Inca's first Northern Beaches project following the sell-out of Tara on Park in Waitara and Ellis Residences, currently under construction in St Ives.

Construction will be undertaken by Inca's in-house construction arm, GOP Constructions.

Dawn is the latest major apartment proposal for Mona Vale, with the suburb emerging as one of the key beneficiaries of the NSW Government's new Low and Mid-Rise Housing policy.

New developer One Living, led by industry veteran Joseph Scuderi, recently secured a site on Mona Vale Road, on the border of Mona Vale and Pymble, where it is planning around 140 apartments.

IPM is also planning its third project in Mona Vale, significantly increasing the scale of its previous developments with an 82-apartment proposal at <a href="https://www.apartments.com.au/new-apartments/159-167-darley-street-west-mona-vale-nsw-2103">159-167 Darley Street West</a>, opposite Bayview Golf Course and less than 800 metres from Mona Vale town centre.

Read more:&nbsp;<a href="https://www.apartments.com.au/news/nsw/one-living-enters-sydneys-new-apartment-market-with-northern-beaches-site-acquisition">One Living enters Sydney's new apartment market with Northern Beaches site acquisition</a>

Read more:&nbsp;<a href="https://www.apartments.com.au/news/nsw/first-look-ipm-plans-third-mona-vale-project">First look: IPM plans third Mona Vale project</a>

First look: Inca eyes Mona Vale with State Significant DA for Dawn apartments

Seasoned Victorian apartment developer <a href="https://www.apartments.com.au/developers/central-equity">Central Equity</a> has logged more than $400 million in sales in its luxury apartment project Palmera Residences at Northcliffe on the Gold Coast.&nbsp;

Central Equity Director Karl Kutner said the sales result reflected a combination of location, product quality and delivery certainty with the project already under construction by building powerhouse Multiplex.&nbsp;

"Surpassing $400 million in sales since launch is a significant milestone and an outstanding endorsement of <a href="https://www.apartments.com.au/new-apartments/palmera-residences-gold-coast-18-garfield-terrace-surfers-paradise-qld-4217">Palmera Residences</a>,” he said.&nbsp;

"We believe one of the key reasons for this strong result is the confidence purchasers have in knowing the project is under construction with Multiplex. Buyers are increasingly looking for certainty. They want to know that the project they commit to today will be delivered by an experienced team with a proven track record."&nbsp;

[smartcode_project:default project_id=108274 project_image_fid=365782]

Kutner said it was clear there was still high demand for luxury projects that offered certainty of delivery.&nbsp;

“We are in a market where many residential developments have faced delays due to rising construction costs, labour shortages and financing challenges,” said Kutner.&nbsp;

"But having construction underway has provided our buyers with resounding confidence backed by more than 40 years of development delivery by Central Equity combined with construction by one of Australia's most respected construction companies."&nbsp;

[smartcode_project:default project_id=108274 project_image_fid=365785]

Central Equity is one of Australia's most experienced privately-owned property developers. Over more than four decades, the company has delivered in excess of 85 residential developments including 10,000 apartments and many thousands of stand alone homes.&nbsp;

Located on Garfield Terrace at Northcliffe, between Surfers Paradise and Broadbeach, Palmera Residences occupies one of the Gold Coast's most sought after beachside locations. The development has been designed to appeal to owner occupiers seeking premium residences that combine generous living spaces and resort style amenities.&nbsp;

Palmera Residences will feature an exceptional collection of resort style amenities, including two swimming pools: a generously sized family pool with safe shallow zones for relaxed recreation, and a 20 metre lap pool positioned to maximise all day sunlight.&nbsp;

Residents will also enjoy exclusive access to wellness and recreational facilities including a magnesium pool, sauna, yoga studio, expansive fitted gymnasium, resident lounge, outdoor BBQ’s&nbsp;and indoor and outdoor dining areas, together with a dedicated concierge and luxurious hotel inspired entrance foyer.&nbsp;

[smartcode_project:default project_id=108274 project_image_fid=365767]

A unique feature at Palmera Residences has been designed to enhance the Gold Coast lifestyle which includes both indoor and outdoor gymnasium facilities, together with thoughtfully designed indoor and outdoor dining and entertaining areas. A corner café has also been incorporated to provide residents with a destination for their everyday needs.&nbsp;

Kutner said buyer demand had been broad based with purchasers attracted from interstate as well as throughout South East Queensland.&nbsp;

"We're seeing strong interest from owner occupiers, lifestyle buyers and people relocating to the Gold Coast. Many purchasers have been searching for a premium beachside residence where quality, design and delivery are equally important."&nbsp;

[smartcode_project:default project_id=108274 project_image_fid=365771]

Kutner said the sales milestone was an important achievement, but the focus remained firmly on delivering an exceptional development.&nbsp;

"While reaching $400 million in sales is an important milestone, our priority remains delivering a project that exceeds purchaser expectations,” he said.&nbsp;

"Palmera Residences has been designed to become one of the Gold Coast's landmark residential addresses, and we look forward to welcoming our purchasers to their new homes."&nbsp;

There are a limited number of residences remaining in selected configurations with pricing from $2,950,000 to $8,950,000. Palmera Residences is also crowned by expansive penthouses with wrap around views.

[smartcode_project_cta:default project_id=108274]

Construction certainty and strong buyer demand drive major sales result for luxury Gold Coast development

Palmera Residences fly out the door as sales pass $400 million

National property developer <a href="https://www.apartments.com.au/developers/goldfields-group">Goldfields</a> has appointed BINAH as its construction partner for Quartet, its new Brisbane apartment development in the undersupplied suburb of <a href="https://www.apartments.com.au/developments/milton-qld-4064">Milton</a>.

Located just two kilometres from the Brisbane CBD and moments from key 2032 Olympic precincts, <a href="https://www.apartments.com.au/new-apartments/quartet-milton-33-manning-street-milton-qld-4064">Quartet</a> will deliver 131 one, two, three, and four-bedroom apartments priced from $1 million to $4.2 million, combining elevated design with a wellness-focused lifestyle offering.&nbsp;

[smartcode_project:default project_id=108736 project_image_fid=368000]

Goldfields’ Chief Executive Officer, Lachlan Thompson, said the appointment of <a href="https://www.apartments.com.au/builders/binah-constructions">BINAH</a> marked an important milestone for the project.&nbsp;

“Bringing BINAH on board as our construction partner will allow us to bring our vision for Quartet forward with a team that has a proven track record of delivering high-quality residential projects,” Thompson said.&nbsp;

“We’ve taken a considered approach to progressing the site because we wanted to deliver the whole package. Buyers ultimately back great developers, great projects and great builders, and with Quartet, we’ve made sure all three line up.

“People want certainty, they want to know the project will be built, that the homes will be delivered as promised, and that the developer stands behind the quality of what they create. That’s something Goldfields has built its reputation on over many years.”&nbsp;

[smartcode_project:default project_id=108736 project_image_fid=367993]

BINAH’s Managing Director, Khalil Hafza, said the company was proud to be partnering with Goldfields to deliver Quartet.&nbsp;

“Quartet is an exciting project to bring to life, particularly given the level of detail in the residences and the extensive rooftop amenity planned for the building,” Mr Hafza said.&nbsp;

“Our focus is on delivering a high-quality build that brings that design vision to life and creates homes residents will enjoy for many years.”&nbsp;

[smartcode_project:default project_id=108736 project_image_fid=367999]

The facilities at Quartet have been feared towards the roof, with a&nbsp;25 metre lap pool, spa, sauna and cold plunge, and a communal barbecue area and alfresco.

Town planning was designed by <a href="https://www.apartments.com.au/architects/rothelowman">Rothelowman</a> and brought to life by Melbourne-based architecture firm Cera Stribley.

<a href="https://www.apartments.com.au/interior-designers/cera-stribley">Cera Stribley</a> Co-Founder and Managing Principal, Dom Cerantonio, said the project responds to both its riverside setting and Brisbane’s evolving urban character.&nbsp;

“Quartet has been designed to sit comfortably within its riverside context, offering a refined take on urban living through well-planned, generously proportioned residences that will stand the test of time,” Mr Cerantonio said.&nbsp;

“An emphasis on natural light, natural textures and carefully selected finishes from timber and marble to premium appliances, creates calm, considered interiors designed for comfort and long-term liveability.”&nbsp;

Construction of Quartet will commence in July 2026, with completion anticipated in Q4 2028.

[smartcode_project_cta:default project_id=108736]

Construction to commence on 131-residence tower designed around wellness-focused living

Goldfields appoints BINAH for Quartet apartments in Milton

The first partnership between national developer <a href="https://www.apartments.com.au/developers/fortis">Fortis</a> and Adelaide-based developer <a href="https://www.apartments.com.au/developers/otello">Otello</a> has made a strong start, with the pair securing $21 million in unconditional sales at <a href="https://www.apartments.com.au/new-apartments/one-four-four-hutt-adelaide-144-hutt-street-adelaide-sa-5000">One Four Four Hutt</a>&nbsp;on the edge of the Adelaide CBD.

Over a third of apartments have been snapped up in the boutique 44-apartment project on the corner of Hutt Stret and Wakefield Road. Local downsizers and owner-occupiers wanting to remain in Adelaide's tightly-held southeast quarter have been the most prominent purchasers.

The DKO-designed, mixed-use development is one of the few new apartment projects in the precinct, an area where new housing supply has remained limited despite continued demand from buyers wanting to stay close to the CBD, Victoria Park and Adelaide's established east-end amenities.

[smartcode_project:default project_id=151233 project_image_fid=375378]

Fortis Head of Development SA Arthur Dendrinos said the early sales reflected both the strength of the local owner-occupier market and confidence in the Hutt Street location.

"The level of early commitment reflects the confidence local buyers have in the Hutt Street precinct," Dendrinos said.

"Many purchasers are long-term east-end residents who love the area and want to stay connected to the neighbourhood. They recognise the value of a well-designed, well-located development.

"Our partnership with Otello has been central to this success, and the number of unconditional sales at this stage only strengthens our confidence in the South Australian market."

[smartcode_project:default project_id=151233 project_image_fid=375379]

Otello Director Daniel Harris said the sales result also highlighted the lack of new apartment opportunities within the Hutt Street precinct.

"One Four Four Hutt has clearly resonated with buyers, with strong early sales reflecting both the appeal of the Hutt Street corridor and the lifestyle on offer," Harris said.

"The activated ground-floor retail has also been a key drawcard, with purchasers responding to the vision of a more vibrant and connected streetscape, not just the residences themselves."

One Four Four Hutt will deliver 44 one, two and three-bedroom apartments, alongside a collection of penthouses, above a ground-floor retail offering designed to further activate the Hutt Street precinct.

Construction is scheduled to commence in the third quarter of this year, with completion anticipated in 2028.

[smartcode_project_cta:default project_id=151233]

Fortis Head of Development SA Arthur Dendrinos said the early sales reflected both the strength of the local owner-occupier market and confidence in the Hutt Street location.

Fortis makes Adelaide debut with Otello as One Four Four Hutt records strong early sales

Apartment Cladding

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NSW Minister for Better Regulation Kevin Anderson has today announced a major milestone for Project Remediate with the release of an independent report outlining four safe and non-flammable product categories that represent the first tranche to replace high-risk cladding.

Mr Anderson said the four categories had been recommended by the experts of the Cladding Product Safety Panel as part of Project Remediate, the NSW Government’s billion-dollar program to fast track the removal combustible cladding on 214 high-risk residential buildings.

“Thanks to our panel of experts we’ve now identified four, safe, options that can be specified for use as part of the Government’s replacement program,” Mr Anderson said.

“We are taking the lowest possible risk approach to fire safety. That’s why every component we are recommending in the first tranche will have to meet the highest fire safety standard under the Building Code of Australia. The system includes fixings, brackets, and insulation, and will also need to be completely non-combustible.”

Mr Anderson said the project would also appoint a single façade engineer who will provide guidance and quality assurance of the cladding system design on every building remediated by the Government.

“Homeowners need to be confident their building will be rectified with systems that are safe. That’s why we will also be requiring products and systems in each of the recommended categories to have demonstrated independent fire testing before they can be specified in designs under this program,” Mr Anderson said.

Chair of the Cladding Product Safety Panel Professor, Mark Hoffman said the panel would be giving further consideration to additional products and systems but only after more rigorous independent testing is completed and demonstrated.

“There may be additional systems that can safely include elements with some combustibility. The panel will consider submissions relating to these but to date, we have not been provided with robust data from independent accredited labs which tests both the product and the system,” Mr Hoffman said.

Four system categories are considered acceptable replacement options for Project Remediate, subject to additional design requirements. These categories are:

<ul>
<li>Solid aluminium panels installed with cavity barriers and fire-proof mechanical fixings</li>
	<li>Solid metal sheets installed with cavity barriers and fire-proof mechanical fixings</li>
	<li>Fibre cement panels installed with cavity barriers and fire-proof mechanical fixings</li>
	<li>Non-combustible cement render.</li>
</ul>
“It is time to get the job done. We expect to commence assessment and project design for the first batch of 30 buildings by July this year, with the first cladding removed in late 2021,” Mr Anderson concluded.
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Thanks to our panel of experts we’ve now identified four, safe, options that can be specified for use as part of the Government’s replacement program

jordan_55689

Report outlines 4 safe non-flammable cladding products

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EXPERT INSIGHT

Australia has <a href="https://www.tandfonline.com/doi/full/10.1080/19491247.2021.1893119">more than 3,400</a> buildings with flammable cladding. In Victoria alone, at least 71 of these buildings <a href="https://theurbandeveloper.com/articles/cladding-safety-victoria-ceo-appointed">have been classified</a> as “extreme risk” and another 368 as “high risk”. Despite the <a href="https://www.theguardian.com/uk-news/2020/oct/26/director-at-grenfell-tower-tmo-describes-how-fatal-cladding-saved-800000">tragic evidence</a> of the <a href="https://theconversation.com/lacrosse-fire-ruling-sends-shudders-through-building-industry-consultants-and-governments-112777">risks</a> of <a href="https://theconversation.com/cladding-fire-risks-have-been-known-for-years-lives-depend-on-acting-now-with-no-more-delays-111186">cladding</a> fires, rectification work had been completed on only <a href="https://www.theage.com.au/national/victoria/secrecy-around-cladding-hit-list-attacked-as-spin-after-signs-reveal-dozens-of-sites-20210219-p573yr">11 of these buildings</a> by February 2021.

The estimated cost of making these buildings safe is <a href="https://theconversation.com/flammable-cladding-costs-could-approach-billions-for-building-owners-if-authorities-dither-118121">in the billions</a>. State governments have provided limited funding to rectify the highest-risk buildings. Occupants of lower-risk buildings have largely been left to fund the work themselves.

We know from previous building industry failures like the leaky homes crisis in <a href="https://www.stuff.co.nz/business/116236850/the-rottenomics-of-the-47-billion-leaky-homes-market-failure">New Zealand</a> and <a href="https://www.cbc.ca/news/canada/british-columbia/bc-leaky-condo-crisis-1.4609418">Canada</a> that the impacts go beyond the repair costs.

In two recently published research papers, we explore the impacts on occupants’ finances and well-being of owning and living in apartments with flammable cladding in Australia. We interviewed 16 owners and investors from Victoria, Queensland, Western Australia and ACT.

[smartcode_project:default project_id=31257]

What costs are owners facing?

The <a href="https://doi.org/10.1080/19491247.2021.1893119">paper</a> published last week looked at the accumulating financial costs beyond the rectification work. Participants revealed these costs include:

<ul>
<li>
	special levies, to cover rectification costs
	</li>
	<li>
	higher owners’ corporation fees
	</li>
	<li>
	rising insurance premiums
	</li>
	<li>
	legal fees
	</li>
	<li>
	fixing other fire safety defects, such as sprinklers
	</li>
	<li>
	possible loss of property value.
	</li>
</ul>
As one occupant said:

“We’ve (owners’ corporation) had to put the levies up and then we’d have rates of special levies for the legal fees and the fire engineer’s report as well […] And we still got the cladding on the building.”

The financial burdens on households have influenced major and minor life decisions. One participant said:

“I really want to retire in two years […] how will I be able to pay for all of this (cladding rectification)? I don’t know […] It might be the case that I then have to actually sell a defective unit.”

How are owners coping?

Our <a href="https://doi.org/10.1080/02673037.2021.1887458">second paper</a> explores the effects on owners’ well-being. They reported frustration, concern and anger. Some in higher-risk buildings feared for their safety. Some said this range of long-term negative emotions was harming their mental health and well-being.

All owners were very disappointed that building industry-related professions and the government could allow this to happen. This was compounded by the realisation that their building warranty was mostly useless in this situation:

“And then you find out that the warranty is worth very little, and you have to then deal with the builder who’s engaged in dishonest practices essentially […] The kind of builder we had, it’s the kind of builder that would very much just disappear his company, and recreate to avoid any liability.”

Some expressed serious concerns for people’s lives because of the financial stresses the crisis had caused:

“There’s one lady who’s even worse off than me. She’s absolutely beside herself. She doesn’t know what’s she’s going to do […S] he’ll probably go insane or kill herself or something. Seriously […] she is so distraught about this all.”

Policy change needed to improve support

Our research clearly shows apartment owners are feeling the impacts of much more than just the direct rectification costs. Support to help people cope with these broader impacts is lacking. A similar lack of wider support was identified in the building defect crises in New Zealand and Canada.

Recent developments include a Victorian <a href="https://www.propertyobserver.com.au/https://www.abc.net.au/news/2021-02-01/victorian-ban-on-combustible-cladding-comes-into-effect/13107218">ban on flammable cladding</a> on all new multi-storey buildings and <a href="https://www.theguardian.com/society/2021/feb/09/ministers-to-increase-financial-support-for-cladding-removal">extra government funding for rectification work</a> in the UK. The Victorian government is <a href="https://www.vic.gov.au/find-out-about-cladding-safety-victorias-program">contributing A$600 million</a> towards the cost of rectifying some higher-risk apartments. In New South Wales, the government is <a href="https://www.nsw.gov.au/customer-service/projects-and-initiatives/project-remediate">providing interest-free loans</a> to help owners in an estimated 225 buildings.

NSW has also begun work on building industry <a href="https://www.nsw.gov.au/building-commissioner/news/a-better-future-a-better-industry">reforms</a> to:

<ul>
<li>
	improve regulations, with new powers, processes and audit practices for the regulator
	</li>
	<li>
	use a system to rate building risk that links past practice, finance and insurance records so consumers are protected from risky projects and practitioners
	</li>
	<li>
	improve procurement methods with major changes to contracting, declared design requirements, and sign-off processes/stages
	</li>
	<li>
	improve building skills and capabilities through professional education, development, responsibilities and certification
	</li>
	<li>
	develop digital systems to modernise and harmonise the industry.
	</li>
</ul>
These are clearly good steps forward. But governments and the building industry need to do more to provide broader support and protection for the affected households. As our research shows, they are suffering financially on a number of fronts and all the while the crisis eats away at their well-being.

Government policy on housing defects has focused on the cost of fixing these defects. The other indirect financial costs, such as increased insurance, and effects on well-being, have been neglected. Future policy must reduce the risks of more crises such as combustible cladding and, if there is a crisis, consider all the financial costs owners bear as well as the need to support their well-being.<img alt="The Conversation" casgev6pv="" ffbm2w6r6="" height="1" kb3entpod="" src="https://counter.theconversation.com/content/157307/count.gif?distributor=republish-lightbox-basic" style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important; text-shadow: none !important" width="1">

<a href="https://theconversation.com/profiles/trivess-moore-12580">Trivess Moore</a>, Senior Lecturer, School of Property, Construction and Project Management, <a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a>; <a href="https://theconversation.com/profiles/david-oswald-1218862">David Oswald</a>, Senior Lecturer in Construction, <a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a>, and <a href="https://theconversation.com/profiles/simon-lockrey-207247">Simon Lockrey</a>, Senior Lecturer in Industrial Design and Research Fellow, <a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a>

This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/only-a-small-fraction-of-buildings-with-flammable-cladding-have-been-fixed-and-owners-are-feeling-the-strain-157307">original article</a>.
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In Victoria alone, at least 71 buildings with flammable cladding have been classified as “extreme risk” and another 368 as “high risk”

urban.com.au

Only a small fraction of buildings with flammable cladding have been fixed, and owners are feeling the strain

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The NSW Parliament has received a list of 444 NSW buildings that are potentially clad in flammable material, however the public will not be notified.
The Department of Customer Service has said making the list public would increase the risk of arson and terrorism, according to the Sydney Morning Herald.
The list includes buildings that have been confirmed to have combustible cladding and others that have been assessed as at risk by Fire and Rescue NSW but are awaiting a second assessment.
They suggest its public release could hurt property owners, potentially mislead the public and breach expectations of confidentiality.
The Construction, Forestry, Maritime, Mining and Energy Union (CFMEU) has released a report 'Solving the National Construction Crisis' which identifies three key recommendations the Federal government should adopt to solve the national crisis in construction.
They suggest the Federal government should require jurisdictions to demonstrate informed purchaser capacity in delivery of projects they are funded for.
They believe a further $2.1 billion of tax payers money for defects and administrative costs could be saved is there's Federal intervention to harmonise construction laws nationally.
Their third suggestion is that Federal funding should be contingent on jurisdictions having an appropriate pre-qualification regime which accounts for past performance against safety, worker’s entitlements and wages and the delivery of government projects on time, and on-budget. 
CFMEU construction and general division national secretary Dave Noonan said ‘the real crisis in construction is industry and government failures, which have wasted billions and endangered lives.
“It has left consumers with cracked apartments, flammable cladding and governments that waste billions on delivering projects," Noonan said.
“Successive Federal and State governments have consistently failed to properly regulate the sector, and unfortunately its workers and home owners who are left to pick up the pieces.
“So far, the crisis has cost <a href="/news/cladding-cracks-and-shoddy-apartments-to-cost-australians-6-2-billion-to-repair-cfmeu">$6.2 billion in building defects, remediation and associated costs</a>, while a lack of expertise has seen Australian governments waste $10.8 billion in the last ten years.
“State governments simply don’t know what they’re doing because outsourcing has gone too far. This has led to massive infrastructure delays and costs blowouts.
“Instead of doing anything about these real issues, the Federal Government’s ‘Ensuring Integrity’ Bill will try to silence union leaders, lower safety standards, clamp rights at work and cut wages.  
“The only thing it ensures is fatter profits for property developers, lower wages and worse safety.
CFMEU research found that over 3,400 apartment buildings across Australia had defective, non-compliant combustible cladding installed, and would require remediation work to make the buildings safe.
Some of the remediation has been up to $165,000 per dwelling.
The Victorian Government <a href="/news/victorian-government-appoints-cladding-safety-ceo-and-proposes-new-apartment-designs">hired a cladding safety CEO</a> following the $600 million proposal to <a href="/news/federal-government-says-no-to-300-million-victorian-combustible-cladding-compensation">fix cladding issues across the state</a>.
  “While the problems with the building and construction sector may seem entrenched and overwhelming, the Federal Government retains important levers which could be used to help solve the crisis," Noonan added.
“We’ve carefully articulated why and how this national crisis in construction has emerged.
“Today we lay out three important steps the Federal Government could take to tackle this crisis.
“Australian governments, the private sector and unions collectively owe it to the community to come together and resolve the national crisis in construction.
“As always, the construction union stands ready to work with government and the private sector to tackle this vitally important task for the Australian people.
 
 
 
</div>
</div>
</div>
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wdavis-8cCN98p7xp

Cladding list of 444 NSW buildings to be kept secret

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Australia's building and construction crisis will cost $6.2 billion in remediation and associated costs, according to new research commissioned by the construction union.
The independent research, undertaken by Equity Economics and contained in the report 'Shaky Foundations: The National Construction Crisis', analysed the additional costs to owners of remediating water leaks, fire safety breaches, structural failure and combustible cladding and associated costs, in apartment buildings constructed within the last ten years.
The research also found that over 3,400 apartment buildings across Australia had defective, non-compliant combustible cladding installed, and would require remediation work to make the buildings safe.
CFMEU Construction and general division national secretary Dave Noonan said that the cost of Australia's building and construction crisis was now clear, and unfortunately often homeowners would likely be the ones to foot the majority of the bill.
"Australia's building and construction crisis will cost a staggering $6.2 billion to fix apartments they've already paid for."
"This includes the cost of remediating water leaks, fire safety breaches, structural failure and combustible cladding, and costs associated with increased insurance premiums, legal fees and alternative accommodation."
He added that in some cases, the costs of this remediation has been up to $165,000 per dwelling.
Australia's building and construction crisis was brought about by a range of factors the union has been raising concerns over for some time.
"This is the result of the construction industry's obsession with 'deregulation' at any cost, and poor oversight by government," Noonan added.
"It's the result of years of not enforcing building standards and of allowing industry to 'self-approve' with little or no oversight. Often, it has fallen on the union to blow the whistle."
Noonan also said that a national problem required a national solution and that the union was willing to work with government to resolve these important issues for the community.
"We'll be producing detailed policy solutions and will work with the Federal and State governments across Australia over the coming months. Now is the time to come together – not silence dissent," he concluded.
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j.ballantyne1990-6AQqhLzZaK

Cladding, cracks and shoddy apartments to cost Australians $6.2 billion to repair: CFMEU

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The Federal government has refused to give $300 million to help Victoria's efforts to replace combustable cladding on 500 at risk apartment blocks.
"It's a bit rich now for them or any state to say someone else has to fund a problem that they created," Industry Minister Karen Andrews told The Australian Financial Review.
Yesterday it was reported the Andrews government asked to get the Morrison government to match the $300 million that they have put aside for the remediation works.
It is understood that if the Morrison government said no, there would be an increase to the building permit levy over the next five years.
The new body, Cladding Safety Victoria, will oversee the fund and will be getting to work within the next few weeks on the 15 highest risk buildings.
<div class="block-content">
<div class="styles__Container-sc-1ylecsg-0 goULFa">Planning Minister Richard Wynee said it's just as much about safety as it is about fairness for people who bought apartments in good faith and were let down by dodgy builders or dangerous building products.</div>
</div>
The move is among 35 recommendations made to the Victorian Government after 2,227 buildings had been inspected as of July 5.
Of those, seven percent were rated as an extreme risk, 40 percent a high risk and 38 per cent moderate risk.
The data, presented at an industry conference, showed one evacuation order had been issued for a private building.
Emergency orders for urgent works were made on 51 properties with building notices issued on a further 387. 
The 35 recommendations were made by the Victorian Cladding Taskforce, headed up by former Liberal premier Ted Baillieu and former Labor deputy premier John Thwaites.
 
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Federal government says no to $300 million Victorian combustible cladding compensation

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Victoria will spend $600 million to deal with the flammable cladding crisis on apartments across the state.
Around 500 buildings need rectification work to be made safe.
The state government are committing to $300 million from existing funds, but they are hoping the other $300 million will come from the Federal government.
Victoria Premier Daniel Andrews has written to Prime Minister Scott Morrison to ask for the funds to fix the issue.
If the Coalition don't match the $300 million that has been requested, funds will be sourced from an increase to the building permit levy over the next five years. 
<div class="block-content">
<div class="styles__Container-sc-1ylecsg-0 goULFa">The new body, Cladding Safety Victoria, will oversee the fund and will be getting to work within the next few weeks on the 15 highest risk buildings.</div>
<div class="styles__Container-sc-1ylecsg-0 goULFa"> </div>
<div class="styles__Container-sc-1ylecsg-0 goULFa">Planning Minister Richard Wynee said it's just as much about safety as it is about fairness for people who bought apartments in good faith and were let down by dodgy builders or dangerous building products.</div>
</div>
The move is among 35 recommendations made to the Victorian Government after 2,227 buildings had been inspected as of July 5.
Of those, 7 per cent were rated as an extreme risk, 40 per cent a high risk and 38 per cent moderate risk.
The data, presented at an industry conference, showed one evacuation order had been issued for a private building.
Emergency orders for urgent works were made on 51 properties with building notices issued on a further 387. 
The 35 recommendations were made by the Victorian Cladding Taskforce, headed up by former Liberal premier Ted Baillieu and former Labor deputy premier John Thwaites.
The ABC reported Daniel Andrews said the state was also examining ways to recover some of the costs from people and business "who had done the wrong thing".
It could include laws to punish dodgy providers and so-called "phoenix companies" that set up for only one project, then shut down and made it hard for people to sue them.
It has also flagged a plan that would see the Government assume the right to sue industry on behalf of residents because class actions had failed.
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Building permit levy to pay for half of Victoria's $600 million combustible cladding rectification

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EXPERT OBSERVER
The extent to which builders have used inflammable cladding on buildings in Australia and the UK has shocked us all since its discovery in the wake of a number of serious fires, including the tragedy at Grenfell Tower in London in June 2017.
The people with the highest level of concern are those who are living in these buildings - quite rightly they want the problem fixed, and fast.
But who should pay for the remediation work? It feels wrong for those who live there to be asked to fund a problem caused by someone else.
Even if Government pays doesn't that mean those who cut the corners in the first place get let off the hook rather than being held to account? Of course it does.
But waiting for those who are truly responsible to own up and do the right thing won't work either - some might, but many will at the very least prevaricate and instigate lengthy legal proceedings to argue the case. That leaves residents living in buildings they are deeply concerned about indefinitely. It's a real "Catch 22" - or is it?
The UK Government and now the Government of Victoria have recognised that public safety and restoration of public confidence must come first and have taken the decision to fund removal of cladding and remediation out of the public purse. But the battle to hold those to account must go on - through the courts if necessary to recoup as much as possible of that money.
It can't stop there either. In the last few years we have learned a great deal about the state of our buildings - particularly high rise high occupancy residential properties and what we've learned isn't pretty.
- Complex prescriptive regulations and guidance are not helpful - they lead to confusion, accidental and deliberate misinterpretation of the what is written down;
- Roles and responsibilities are also confused, and the system allows people to pass on problems to others in the system;
- The competency of large parts of the workforce is lacking which means they don't understand the importance of critical safety features they may be installing in a building and how they need to be installed to be effective;
- Even when enforcement action is taken against those who break the rules, the sanctions are so weak as to make it unlikely that lessons will be learned, and practices changed;
- Record keeping is poor which means that after a building is complete no one really knows whether it was built to design and if it is fit for purpose - why has this industry not engaged with what digital technology can do to change this so easily?
I repeat what I've been saying for more than two years now - this is about much more than cladding! We need to drive a massive culture change in the whole construction and built environment sectors that holds people accountable for designing, building, maintaining and managing buildings which are safe for people to live in throughout the full life cycle,
People - residents - must come first, they must have a voice to raise their concerns, they need to be listened to and the whole industry needs to be held to account for its responsibilities for their safety.
That will require substantive regulatory change in Australia just as it does here in the UK. A new regulatory system needs to drive the right behaviours, make responsibilities crystal clear, create significant penalties for those who flout the law and incentives for those who do the right thing.
We also need leaders within the construction industry to stand up and be counted. Those who do build with users in mind, those who understand that quality matters and have already implemented good practices should be recognised and become preferred suppliers.
The market needs to find a way to recognise the importance of quality which means changing procurement practices away from simply awarding the contract to the guy who bids the lowest cost.
The cost of building a high-rise block is a small part of the life cycle cost of the building - getting it right in the first place will lead to lower costs for the rest of the building's life and happier, safer residents. But above all such a culture change to accompany the much-needed regulatory changes is the only way to ensure that more lives are not lost in tragic fires or other catastrophes in our high-rise buildings.
Removing dangerous cladding is a very important first step on a long journey; let us not fall into the short termism trap of thinking we've fixed the problem when we've fixed the cladding.
Dame Judith Hackitt is a decorated British engineer who visited Australia in February as a guest of RMIT's School of Property, Construction and Project Management with support from the Victorian Building Association, the Institute of Chemical Engineers and the Future Fuels CRC. She presented to industry, government and community representatives about her Building a Safer Future final report. She is currently the Chair of the Independent Review of Building Regulations and Fire Safety, which was commissioned by the British Government following the Grenfell Tower fire
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jrobinson-rf4aSBido9

Who should pay for the remediation work? Cladding expert Dame Judith Hackitt

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Combustible cladding is set to be completely banned on all new Queensland buildings.
The Queensland Minister for Housing and Public Works Mick de Brenni proposed the new regulation as part of a two-pronged approach to provide a lifeline to the State’s certifiers caught up in a shrinking insurance market.
The combustible cladding ban would extend to all aluminium composite panels with a PE core of greater than 30 per cent, and it would restrict usage across all buildings in Queensland.
Mr de Brenni said the proposals would help to protect Queenslanders, but called on the Commonwealth Government to protect Australians and introduce an importation ban on all aluminium composite panels with a PE core.
“I’ve made numerous calls on the Commonwealth to ban this combustible cladding at the border, they can’t keep dodging this responsibility to the people of Australia,” Mr de Brenni said.
“This is an opportunity to both reduce risk and back Australian manufacturing jobs, to which Prime Minister Scott Morrison should be jumping at the chance.
“And again, I call on Minister Karen Andrews to urgently address the issue at a national level, as the retraction of the insurance market has to be rectified by the Federal Treasury."
The proposals discussed at yesterday's meeting include also requiring certifiers to declare that combustible cladding hasn’t been used, and that there hasn’t been any product substitution during the construction process.
The other key solution to help certifiers proposed by the Queensland Government during the industry meeting, was to allow certifiers to remain licensed while they are holding professional indemnity (PI) insurance featuring cladding related exclusions.
Mr de Brenni said the ban on combustible cladding paved the way for the Queensland Government to allow certifiers to hold PI insurance with exclusions.
“By banning combustible cladding on new construction in Queensland, it means there doesn’t need to be an expense for certifiers in the form of exclusion free insurance,” Mr de Brenni said.
“However, allowing insurance with exclusions is a time-limited solution that provides the industry with immediate confidence to continue operating.
“These proposals are designed to ensure that jobs growth in Queensland doesn’t slow and construction industry practitioners continue to remain in the industry.
“We’ve already seen insurers attempting to cut and run from the market by withdrawing their insurance products and that means they escape their obligations, and that’s not on.
“This has put at risk hundreds of thousands of jobs in the sector and it’s got the potential to impact homeowners who would be left holding the can if they have to pursue litigation with dodgy buildings.
“Certifiers provide a level of protection for homeowners and we need to keep them in the industry.
“It means that as of today, the 400 licensed certifiers in Queensland will continue to be able to work tomorrow, and that means our record on job creation will continue, however subject to stringent conditions.
“The restrictions are part of the immediate term resolution of the issues to be followed by a suite of longer term system reform approaches including continuing to pursue a national ban on the importation of dodgy cladding.
“Prime Minister Morrison has a chance here to help rebuild confidence in the industry and back in local manufacturing jobs by banning dodgy cladding that fails community standards, but in the meantime we will have to impose extra requirements on the sector.”
Yesterday's proposals followed a number of weeks’ discussion with industry leaders on solutions to the certifier insurance issue.
A PricewaterhouseCoopers report released by the Palaszczuk Government yesterday shines a light on the effects caused by the deregulation of the Australian construction industry.
“Building industry professionals, from architects, to engineers and building certifiers, plus developers, play a pivotal role in ensuring that the built environment is safe and fit-for-purpose."
Mr de Brenni said PwC’s analysis showed the issue was not limited to Queensland, but a national issue affecting the building industry in all states and territories.
“Queensland has continued to work with industry on this issue,” he said. “I am committed to ensuring the viability of Queensland’s building and construction industry and am invested in ensuring the most appropriate and considered approach is taken to this situation.
“Queensland has led the way on behalf of the Building Ministers’ Forum for permanent labelling of  aluminium composite panels, reducing the issues found through investigations around product substitution.
“But whilst Queensland leads the nation with building industry reforms, there is still more work to be done.”
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Combustible cladding banned on all new Queensland buildings

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The Victorian Premier Daniel Andrews says the government is on the verge of unveiling a “substantial” package of reforms to tackle the cladding issue.
It will possibly include “quite extraordinary” new laws to try to recoup money from builders who used dangerous materials.
"There will have to be taxpayers' money, there will have to be government allocations."
"There can potentially be some money — some — recovered from those who have done this, have basically committed these errors and have used this dodgy product," he said.
"We've had a situation where a whole range of phoenix companies, they exist for the purposes of building that particular building, and then they're gone at law afterwards," Mr Andrews said.
"We don't rule out making some legislative changes so that we can go out after some of these phoenix companies."
Mr Andrews acknowledged unit owners had been "basically stranded" and unable to sell their properties while investigations were ongoing.
Andrews confirmed the government would set up a <a href="/news/cladding-safety-victoria-to-be-established-by-andrews-government">new agency called Cladding Safety Victoria</a>, which is billed as a one-stop-shop for advice and assistance.
The government’s reforms will be unveiled in the coming weeks as it waits on the final report from the state’s cladding taskforce.
It is more than four years since flammable cladding ­fuelled a blaze at the Lacrosse building in Docklands.
Meanwhile the Herald Sun reported the rogue developers who illegally demolished the historic Corkman Pub have built at least two apartment complexes with flammable cladding.
The Opposition says the “Corkman cowboys” must be prevented from working in the industry.
The Herald Sun revealed that a 200-apartment development in Lygon St, Brunswick East, has been assessed as a “moderate risk” because of the use of flammable cladding.
It was developed by Makshaq, with company records showing Raman Shaqiri and Stefce Kutlesovski are directors.
The same company is behind another apartment block in Hawthorn that was inspected in April and had emergency rectification orders issued in May.
Australia's peak insurance body says there are no plans to increase property ­premiums on the back of the combustible cladding row.
The Insurance Council Australia has called for a nationwide solution.
After Victoria confirmed its number of affected buildings was 800 plus, and some 450 in NSW as "high risk," the Strata Community Association president Andrew Chambers said the Federal Government had to step up.
The Australian Financial Review reported the dire state of Australia's professional indemnity insurance market for building certifiers and surveyors was revealed in confidential research by PwC showing the sector has been unprofitable since 2011, with nearly $3.43 paid out in claims for every $1 received.
The ABC reported recently the Victorian Premier Daniel Andrews told a Property Council lunch that the state had stepped in as an insurer of last resort in the past for other sectors. 
"I am very much aware of how real this issue is," Mr Andrews said. 
But the problem, he said, was not unique to Victoria.
"The feds should be involved, that would be good, but we won't let anybody be uninsured. There are some steps we can take," Mr Andrews said.
 
 
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Victoria considers laws to recoup money from dangerous cladding builders

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The Andrews Government is set to establish Cladding Safety Victoria.
It will oversee the removal of combustible cladding from buildings to make them safe.
The word of the new government body emerged on 3AW, which did not advise on the means of the funding of the removal.
Property Observer gathers Cladding Safety Victoria (CSV) will act as a "one-stop-shop for advice and assistance to the community in relation to the removal of combustible cladding."
It will provide funding for owners to help them fix their building’s cladding by providing guidance, funding and connections to the right experts who can fix their buildings.
It will select the buildings for rectification after an expert panel review with recommendations made to the Municipal Building Surveyor.
It will support building owners by providing funding for:
<ul>
<li>Project Management support</li>
<li>Draughts people or Architectural Services</li>
<li>Building Surveying</li>
<li>Permits and approvals</li>
<li>Building materials and work</li>
</ul>
It is not known if there will be a levy on the building industry to fund the new government section within the Victorian Building Authority.
Initial emergency orders have been issued on some apartment blocks. The rectification is likely to take up to six years before all apartments are deemed safe.
Currently the rectification process centres around the implementation of Cladding Rectification Agreements (CRAs), a three-way voluntary agreement between an owner or owners corporation, lender and council to fund cladding rectification works. The lender will loan the funds to an owner or owners corporation and loan repayments will be made over time through the council rates system.
There is a cladding taskforce currently seeking to review the extent of the problem after Melbourne’s Lacrosse apartment towers caught fire in 2014.
The Lacrosse block was completed in 2012. LU Simon was ordered to pay $5.7 million to the owners of apartments of the Lacrosse tower earlier this year.
Initially up to 1400 Victorian buildings could have reportedly had potentially dangerous panelling according to the Victorian Cladding Taskforce, chaired by former premier Ted Baillieu and former deputy premier John Thwaites.
Created in 2017 after the London Grenfell fire, it is set to report in coming weeks.
The taskforce audit inspected 1,800 buildings and already identified 71 as "extreme" risk and 368 as "high" risk.
There are around 800 on the list with the search still underway. The cladding has been used by builders for the past two decades.
The councils with the most apartment blocks at risk are:
<table id="cladding-map-data" class="dataTable no-footer"><tbody>
<tr class="odd">
<td>Moreland City</td>
<td class="sorting_1">145</td>
</tr>
<tr class="even">
<td>Melbourne City</td>
<td class="sorting_1">64</td>
</tr>
<tr class="odd">
<td>Port Phillip City</td>
<td class="sorting_1">59</td>
</tr>
<tr class="even">
<td>Monash City</td>
<td class="sorting_1">55</td>
</tr>
<tr class="odd">
<td>Stonnington City</td>
<td class="sorting_1">41</td>
</tr>
<tr class="even">
<td>Glen Eira City</td>
<td class="sorting_1">35</td>
</tr>
<tr class="odd">
<td>Greater Dandenong City</td>
<td class="sorting_1">30</td>
</tr>
<tr class="even">
<td>Boroondara City</td>
<td class="sorting_1">28</td>
</tr>
<tr class="odd">
<td>Bayside City</td>
<td class="sorting_1">22</td>
</tr>
<tr class="even">
<td>Yarra City</td>
<td class="sorting_1">22</td>
</tr>
<tr class="odd">
<td>Moonee Valley City</td>
<td class="sorting_1">21</td>
</tr>
<tr class="even">
<td>Darebin City</td>
<td class="sorting_1">19</td>
</tr>
<tr class="odd">
<td>Banyule City</td>
<td class="sorting_1">17</td>
</tr>
<tr class="even">
<td>Knox City</td>
<td class="sorting_1">16</td>
</tr>
<tr class="odd">
<td>Kingston City</td>
<td class="sorting_1">11</td>
</tr>
<tr class="even">
<td>Frankston City</td>
<td class="sorting_1">8</td>
</tr>
<tr class="odd">
<td>Manningham City</td>
<td class="sorting_1">8</td>
</tr>
<tr class="even">
<td>Surf Coast Shire</td>
<td class="sorting_1">8</td>
</tr>
<tr class="odd">
<td>Whittlesea City</td>
<td class="sorting_1">8</td>
</tr>
<tr class="even">
<td>Wyndham City</td>
<td class="sorting_1">8</td>
</tr>
<tr class="odd">
<td>Casey City</td>
<td class="sorting_1">7</td>
</tr>
<tr class="even">
<td>Maribyrnong City</td>
<td class="sorting_1">7</td>
</tr>
<tr class="odd">
<td>Greater Geelong City</td>
<td class="sorting_1">6</td>
</tr>
<tr class="even">
<td>Hobsons Bay City</td>
<td class="sorting_1">5</td>
</tr>
<tr class="odd">
<td>Maroondah City</td>
<td class="sorting_1">5</td>
</tr>
</tbody></table>
There was a fire in early 2019 at the <a href="/news/fire-at-neo200-spencer-street-melbourne-reignites-apartment-cladding-concerns">Neo200 Spencer Street building</a> which was a significant incident which had the potential to be very serious.
In Victoria, residents have a 10-year period to claim on the builders' warranty under the Domestic Building Contracts Act. 
The Victorian Government has previously budgeted money to fix government buildings with combustible cladding, but not private dwellings.
It has been estimated the removal costs across Australia could be of the order of $6.8 billion.
 
 
 
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