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EXPERT OBSERVATION
What is it about AI that unnerves us? 
Here’s a question: do you consider yourself to be a trusting person? Or let me put it another way: would you put your life in the hands of a total stranger?
You do. Hundreds if not thousands of times, every day. Take me, for example.
This morning I woke up. I switched on the light – trusting that I wouldn’t be electrocuted by a faulty lamp, or cord, or socket. I prepared my breakfast – trusting that I wouldn’t be poisoned by salmonella in my factory-processed muesli.
I walked from my hotel across Elizabeth Street in peak hour. Hundreds of cars bearing down on me. Sydney drivers. And nothing to protect me except a red light and a white line.
All of these decisions make sense to us, because we know that we live in a society where human behaviour is governed by conventions and rules.
That capacity to trust in unknown humans, not because of a belief in our innate goodness, but because of the systems that we humans have made, is the true genius of our species.
We can collaborate, and innovate – because we can trust.
Now let’s replace a fellow human in these day to day interactions with artificial intelligence: AI. What would it take for you to put the same level of trust in AI as you would extend to a human?
To chat with your child? To drive your taxi? To read your brain scan? To scan your face at a concert, at work, or in a supermarket?
What’s different about AI
What is it about AI that unnerves us? I suspect it’s a combination of two things.
First, we lack information. The knowledge seems concentrated in a small community of experts. Perhaps 22,000 worldwide are qualified to the level of a PhD in AI. People with rare skills in high demand come at an eye-watering price. That makes them very hard to keep in universities and public agencies.
It’s not unknown for technology developers to buy up IT faculties. And whether these experts work in industry, or the public sector, or universities, there are often commercial or security reasons to keep quiet about their activities.
Consider Google. In footage beamed around the world last week, Google debuted an AI that makes phone calls on your behalf, in a human voice, and chats with the human who answers.
Now for 68 years the world has been waiting for an AI that could fool us into thinking it was human. We call it the Turing Test, named after the scientist who proposed it in 1950, Alan Turing.
He began with the question “can machines think?” Since we can’t agree on a single test for “thinking”, he replaced it with a thought experiment he called the “imitation game”: can we build a machine that would pass as human, to humans, if we couldn’t see it, and judged it by its words?
Watching Google’s AI book a haircut and a table at a restaurant, some observers say the Turing test was met. And as a result, your world has changed - because every phone call you make or receive now carries a niggling doubt. That could be a machine.
Hand in hand with our lack of knowledge is our lack of foreknowledge. We give up our data today without knowing what others might be able to do with it tomorrow.
When you uploaded your photos to Facebook, did you expect that Facebook would be able to scan them, name all the people, identify your tastes in food and clothing and hobbies, diagnose certain genetic disorders, like Down Syndrome, decide on your personality type, and package all that information for advertisers?
Probably not. But we can’t unpick our choices.
Responses to artificial intelligence
One response to these questions would be to conclude that the only safe way forward is to ban AI. That would be a tragic mistake for Australia.
It wouldn’t halt progress, because I find it difficult to believe that China and France and the United Kingdom and the United States and every other nation that has staked its future on AI would now step back from the race. Why would they, when they see that for all the risks, the future has infinite promise?
Healthcare, available to all, tailored precisely to the individual. Your personal chauffer, a privilege previously only available to the super wealthy. An AI assistant for each of us, to manage our appointments and remind us of the things we would doubtless forget.
We want those benefits in Australia.
A ban would simply discourage research and development in the places where we most want to see it: reputable institutions, like CSIRO’s Data61, and our universities. Of course, the fastest way to end up with a total ban is to allow a free-for-all. A free-for-all that allows unscrupulous and unthinking and just plain incompetent people to do their worst.
No: we want rules that allow us to trust AI, just as they allow us to trust our fellow humans. So my question again: what would it take for you to extend your trust?
Think back to the web of rules that protect us every time we walk across a pedestrian crossing.
We could think of that web of rules as a spectrum. On the extreme left, we have light touch rules: manners and customs. As we move to the right, the rules become more binding.
There are industry codes, standards and regulations. Further along, the criminal law. To the extreme right, international prohibitions against chemical and biological weapons.
Different human behaviours are regulated at different points, depending on their capacity for harm.
The challenge is to develop a similar spectrum for AI, not expecting a single solution, but instead an evolving web.
At the left-hand, light-touch end, consumer expectations for things like digital assistants.
At the other extreme, global governance for weapons of war: military devices that can select and kill their targets without a human in the loop.
I’ll leave that particular discussion on weapons to another occasion.
Instead, I’ve been thinking about the role that Australia could play at the left-hand end of the spectrum, where we interact with technology providers as everyday consumers.
We would expect a government department to vet the provider of a service that, for example, replaced social workers with algorithms that predict the likelihood that a particular child will be violent.
But how many consumers are going to have the knowledge or the time to individually vet every AI they encounter?
When was the last time you read the terms and conditions before clicking “Accept”? What we need is an agreed standard and a clear signal, so we individual consumers don’t need expert knowledge to make ethical choices, and companies that want your business know from the outset how they are expected to behave.
So my proposal is a trustmark. Its working title is “the Turing Certificate”, in honour of Alan Turing.
Companies can apply for Turing certification, and if they meet the standards and comply with the auditing requirements, they can display the Turing Stamp.
Then consumers and governments could use their purchasing power to reward and encourage ethical AI, just as they currently look for the “Fairtrade” logo on coffee.
Why a voluntary certificate would work
The first response to a certification scheme is always “but that costs money”. I understand that response, because I thought that way myself when I was building my company Axon Instruments in San Francisco.
I was making a device that was designed to be surgically inserted into people’s brains. I expected to face a long and tortuous process to meet the exacting international ISO 9000 standards for good manufacturing practice. What I discovered was that the standards were the scaffold I needed to build a competitive company.
They baked in the expectation of quality from the start.
True quality is achieved by design, not by test and reject.
We maintained these exacting design and business practices for our non-medical products, too, because they made us a better company and gave us a commercial edge. Done right, the costs of securing certification should then be covered by increased sales, from customers prepared to pay a premium.
Would the Turing Stamp be granted to organisations, or products? Both.
It is the model that has long been accepted in the manufacturing sector. And when you trade with an AI developer you expect to have an ongoing relationship. If you buy a washing machine, it will still be the same washing machine in five years’ time. If you download an app, it may well be radically different in five weeks.
I think you would want the company that stores your data and develops your upgrades to be ethical through and through.
Of course, in the manufacturing sector, the standards are both mandatory and enforceable: manufacturing is a highly visible process.
For AI, mandatory certification would be cumbersome. The voluntary Turing system would allow responsible companies to opt in.
A voluntary system does not mean self-certification. It means that the companies would voluntarily submit themselves to an external process. Smart companies, trading on quality, would welcome an auditing system that weeded out poor behaviour. And consumers would rightly insist on a stamp with proven integrity.
Is this a global measure that Australia could help to foster?
Surely, we have more to gain than most. Where we compete in the global market, we compete on quality.
A system that verifies quality and prioritises ethics will reward Australia. Last week’s federal budget made what I have described as a <a href="https://theconversation.com/budget-2018-when-scientists-make-their-case-effectively-politicians-listen-96124">“promising first instalment”</a>. A$30 million has been allocated for AI, including an AI roadmap and a national AI ethics framework.
I hope we can use our influence to shape a responsible direction for the world.
This article is an extract of a keynote speech Alan Finkel delivered to a Committee for Economic Development of Australia (CEDA) event in Sydney, on artificial intelligence.
Alan Finkel, Australia’s Chief Scientist, Office of the Chief Scientist<a href="http://theconversation.com/institutions/office-of-the-chief-scientist-1049" target="_blank"></a>
This article was originally published on <a href="http://theconversation.com" target="_blank">The Conversation</a>. Read the <a href="https://theconversation.com/finkel-overcoming-our-mistrust-of-robots-in-our-homes-and-workplaces-96787" target="_blank">original article</a>.
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j.ballantyne1990-6AQqhLzZaK

Overcoming our mistrust of robots in our homes and workplaces: Alan Finkel

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A Burnett Heads three bedroom house close to Oaks Beach has been sold by mortgagees for $220,000.
It was sold by Jonathon Olsen from LJ Hooker Bundaberg.
It had last sold at $270,000 in 2011. 
<a href="https://www.realestate.com.au/sold/property-house-qld-burnett+heads-127625286" target="_blank">Located at 4 McKenzie Street</a>, the solid timber home on an 814 square metre allotment comes with three bedrooms, rear entertaining area and a front veranda. 
Additional features include air conditioning, ceiling fans and two bay lock up shed. 
The suburb's median house price sits on $285,000, according to CoreLogic. 
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Loss taking Burnett Heads, Queensland home sold by mortgagee

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The Cottage, a Dulwich hill two bedroom townhouse which forms part of the Waratah Mills development, has been sold at $1,045,000.
It was leased for $650 per week in 2014 and last traded for $675,000 in 2009.
The Sydney Inner West freestanding house was sold by Rhonda Yim and Benjamin Martin from Belle Property.
<img src="https://res.cloudinary.com/dz9xllyip/image/fetch/c_scale,w_580,q_auto:good/https://s3-ap-southeast-2.amazonaws.com/po.images/2018/5/30/dulwich%20hill%202.jpg" alt="">
<a href="https://www.realestate.com.au/property/unit-1-10-14-terry-rd-dulwich-hill-nsw-2203?pid=p4ep-pdp%7Csold-pdp:property-history-cta#history" target="_blank">Located at 1/10-14 Terry Road, Dulwich Hill</a>, the refurbished house with original character features throughout bright, extra-spacious interiors and parking next to the home.
It comes with two oversized bedrooms, chic open plan living space,  European kitchen and alfresco courtyard.
It sets within a stroll to Sideways Deli Café, and closes to the light rail, Hoskins Park and Dulwich Hill Village shops. 
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Dulwich Hill trophy townhouse sells for $1,045,000

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The ASX-listed property group Boyuan Limited will lead a consortium to develop a 344-hectare masterplanned health, retail and logistics development, the "Northern Gateway development", at Sydney's proposed second airport, Badgerys Creek.
The proposed Northern Gateway development will create 38,000 new jobs across the education, health, entertainment, retail, tourism, transport and logistics sectors, resulting in $14.3 billion economic output into the Western Sydney Region, according to analysis carried out by PricewaterhouseCoopers.
The project – a mini city within a city – will incorporate a new university, a wellness and healthcare centre to be led by neurosurgeon Professor Charlie Teo.
There will also be a Westfield-anchored retail precinct and a logistics hub in Badgerys Creek, which accords with NSW Premier Gladys Berejiklian's move to fast-track infrastructure and planning at Badgerys Creek.
Local and international businesses are being offered incentives to establish their offices at Badgerys Creek following an Aerotropolis Investor Forum.
The consortium for the Northern Gateway is made up of Boyuan, Western Sydney University, Professor Charlie Teo, Scentre Group and logistics firm LOGOS, which will operate The Northern Gateway Logistics Estate.
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<div>It will include plans for 9000 new dwellings for Aerotropolis workers.</div>
<div>
The medical precinct will be a centrepiece of the project, and will include a Wellness Centre of Healthcare Excellence and Centre for Cognitive Enhancement comprising a teaching and research facility and medi-hotel/aged care facility, Professor Teo said.
Scentre's plans for a 200,000sq m mixed-use precinct including hotels, public facilities, retail and public spaces will also be a highlight.
Architecture firm Office for Metropolitan Architecture will design the project.
"Boyuan's vision includes the civic and community aspects needed to balance the airport and make this Aerotropolis a very special, people-focused new city in Australia," Boyuan spokesman Chris Gardiner said.
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<div>Boyuan is a real estate company listed on the ASX, an offshoot of the Hong Kong-listed $806 million real estate company Jiayuan.</div>
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<div>It listed in 2016 and has other development projects such as a 158-lot subdivision in Austral, also close to Sydney's second airport. BHL is committed to creating communities and is focused on developing residential sites at Pokolbin. BHL also owns and operates the Peachtree Hotel in Penrith, NSW.</div>
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Aerotropolis masterplan unveiled by Boyuan for Badgerys Creek 

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A semi-detached home situated on a 539 sqm allotment in Elizabeth South, a northern suburb of Adelaide, has been sold by mortgagees for $114,000. 
It was sold by Ken Loft from Harcourts.
It was traded for $140,000 in 2012. 
<a href="https://www.realestate.com.au/sold/property-duplex+semi-detached-sa-elizabeth+south-128007018" target="_blank">The 38 Ridley Rd home</a> features three bedrooms, lounge, kitchen/dining area, and separate bathroom. 
Outside there is a carport and single garage.
It is close to transport, local shopping centre and schools.
The suburb's median house price sits on $225,000, according to CoreLogic.
 
 
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Elizabeth South semi goes backwards in mortgagee sale

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ANZ has dropped the fixed interest rates on selected residential investment home loans as mortgage brokers sense more rate cuts for investors are expected over coming weeks. Other lenders are likely to move by cutting investment rates following APRA's recent removal of lending caps.
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<div>The rate cut included principal and interest and interest only.</div>
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Ratecity reported two-year fixed rates on ANZ principal &amp; interest residential investment loans dropped 0.11 basis points, aimed at encouraging investors back into the property market as lower rates make it cheaper to borrow. 
The two-year fixed rates for interest only and interest in advance residential investment loans fell by 0.26 basis points.
It puts the headline rates at 4.33 per cent and 4.13 per cent respectively.
Westpac has the highest exposure to interest-only loans.
 
 
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ANZ cuts IO loan rates by up to 0.26 basis points

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Erectile disfunction doctor Joseph Pollak's pricey Potts Point car space purchase in 2015 has ended up in a costly court case win after almost three years of disputation with the owners corporation at the 1960s block, The Chimes.
The problem arose because access to the $264,000 parking lot requires passage over the neighbouring common area. It seems the strata dispute began soon after Pollak's purchase when the body corporation installed a chain along the boundary.
Dr Pollak loosened the chain, complaining it prevented him from parking.
The body corporate then moved to install a garden which would have also disallowed car manoeuvring.
There was even an ambitious building proposal for the space.
"When the chain incident, the building proposal and the garden proposal are taken together, it is clear that the parties are in dispute," his honor noted as he reviewed the requirements specified by AS2890.1, the Australian Standard for Parking Facilities.
The strata, represented by Elisabeth Peden SC in the NSW Supreme Court over three days last month, argued unsuccessfully "there was no controversy to be quelled." 
Justice Francois Kunc gave a declaration allowing access over an 870 millimetre strip of land after Ken Demlakian, the doctor’s engineering expert, provided uncontradicted evidence that a forward in/reverse out exit manoeuvre encroached 1,175 millimetres, whereas a reverse in/forward out manoeuvre encroach by 870 millimetres. 
"The Court is dealing with car parking, not microsurgery," his honour, the son of František Kunc, the late Sydney sausage king, wryly added.
Not everything went the doctor's way as the strata won costs as the proceedings ought have been taken in the NSW Civil and Administrative Tribunal, not the Supreme Court. 
This article was first published in the Sunday Telegraph.
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Potts Point car space settled in costly Supreme Court case

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A three bedroom Erskine townhouse in a gated strata complex has been listed for $260,000.
It's set to sell for a big loss. 
The Western Australian home last traded for $404,300 when it was bought from the developer in 2008.
Kathryn Fiorenza at Peard Real Estate has the listing.
<a href="https://www.realestate.com.au/property-house-wa-erskine-128252602" target="_blank">The 4/5 Bower Drive house</a> features open plan living design, three bedrooms on the second floor, and double garage.
It comes with private courtyard and separate store room.
It is close to all amenities, including Erskine Shopping Centre, doctors, chemist, schools, cafes and public transport.
The suburb's median house price sits on $385,000, according to CoreLogic.
 
 
 
 
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Erskine townhouse in WA listed by mortgagee

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A north Adelaide three bedroom house has been sold at mortgagee auction for $266,000.
The 1992 built South Australian home was sold by Ken Loft from Harcourts.
It had last sold at $111,000 in 2011.
Located at <a href="https://www.realestate.com.au/sold/property-house-sa-burton-128007022" target="_blank">9 Gordo Court, Burton</a>, the house comes with three bedrooms, lounge, kitchen/dining/family area, and garage space. 
Situated on a 620 sqm corner allotment, it is close to transport, local shopping centre and schools.
The suburb's median house price sits on $330,000, according to CoreLogic. 
 
 
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Mortgagee scores well over double purchase price for Adelaide home

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INXS guitarist Tim Farriss and wife Beth are selling up after three decades in Kangaroo Valley in the Shoalhaven region of NSW.
They’ve listed Willabrook, their working Upper River cattle farm, which has also operated as a luxury country holiday let.
The 37 hectare property, set along the banks of the river, has been featured through the years on Better Homes &amp; Gardens and Burke’s Backyard.
It has been listed through Belle Property Berry agents Gary Dale and Nick Dale.
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Farriss, one of the most accomplished musicians in Australia, co-founded INXS in 1977, along with his brothers Jon and Andrew, Kirk Pengilly, Garry Gary Beers and Michael Hutchence.
The northern beaches couple, who married in 1981, have two sons James and Jake.
Away from the guitar, Farriss’s passion has been for boating, fishing and farming at the property, along with his ambassadorial roles for Bear Cottage, Landcare, Sydney Children’s Hospital and the Leukaemia Foundation.
The original 1920s main homestead has five bedrooms, plus two one-bedroom cottages, dubbed Mojo and Rest, that let at $350 a night on weekends.
<img src="https://res.cloudinary.com/dz9xllyip/image/fetch/c_scale,w_580,q_auto:good/https://s3-ap-southeast-2.amazonaws.com/po.images/2018/5/28/FARRIS3.jpg" alt="">
They both feature extensive decking, a fireplace, outdoor barbecue and a coffee machine.
The marketing says the land is reminiscent of a Harry Sutton Palmer landscape painting.
There’s also a self-contained manager’s cottage, vegie garden and a private, clear, deep water swimming hole.
The farm averages a 30 ­breeder carrying capacity.
This article was first published in the Saturday Daily Telegraph. 
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INXS guitarist Tim Farriss lists Kangaroo Valley retreat

Buyers considering a residence at boutique Gordon townhouse development <a href="https://www.apartments.com.au/new-townhouses/lume-gordon-43-47-dumaresq-street-gordon-nsw-2072">Lume</a>&nbsp;now have another reason to bring forward their decision.

For a limited time, purchasers of a residence at Lume will receive a BMW iX3 50 electric SUV, valued at more than $120,000, as part of their purchase. The offer is designed to add value for buyers while complementing the lifestyle envisioned for the architecturally designed Upper North Shore development.

Scott Timmins, Development Manager at <a href="https://www.apartments.com.au/developers/winim">WINIM</a>, said the partnership was created to provide buyers with a compelling reason to act.

"In today's market, buyers need a compelling reason to act now, and the BMW partnership was designed to create that catalyst. We wanted to add genuine value for our future purchasers. Choosing the all-electric BMW iX3 50 also reflects the values behind LUME, forward-thinking design, innovation and a more sustainable way of living. It's a premium incentive that complements the lifestyle our buyers aspire to and rewards those who commit early."

[smartcode_project:default project_id=7354 project_image_fid=374893]

Delivered by WINIM in partnership with Burtonwood Investment Partners, Lume comprises 14 architecturally designed two, three and four-bedroom townhomes created for families seeking the space of a freestanding house with the ease of modern, low-maintenance living.

The three-storey residences, designed by award-winning architecture practice <a href="https://www.apartments.com.au/architects/rothelowman">Rothelowman</a>, have been tailored for families and multi-generational living, featuring private internal lifts, flexible lower-level spaces, generous open-plan living and entertaining areas, media rooms, and landscaped outdoor spaces with custom outdoor kitchens.&nbsp;

Inside, engineered oak flooring, bespoke dining joinery with integrated wine fridges and backlit bars, sculptural porcelain bathrooms, Parisi freestanding baths and Astra Walker tapware create interiors that balance functionality with refined finishes.

Each townhome has been designed to combine generous internal spaces with sustainability initiatives such as EV charging infrastructure, while <a href="https://www.apartments.com.au/landscape-architect/arcadia-landscape-architecture">Arcadia</a>'s landscaped communal areas, centred around a restored creek line and native planting, encourage residents to connect with nature and spend more time outdoors.

[smartcode_project:default project_id=7354 project_image_fid=269527]

Rothelowman's Gary Tsui said the architecture was conceived to respond carefully to its Upper North Shore setting.

"Our vision was to create elegant, uplifting homes that draw on and positively contribute to the local character through meticulously considered design and an interaction with the surroundings."

The communal landscape has been designed as more than an open space between homes. Arcadia's Ben Newell and Kate Phillips said the adjoining reserve provided an opportunity to create a distinctive natural retreat for residents.

"Just as waterways carve their way through Ku-ring-gai's landscape, a raised boardwalk weaves through the reserve, connecting the homes to this tranquil oasis."

[smartcode_project:default project_id=7354 project_image_fid=374892]

Located just 300 metres from <a href="https://www.apartments.com.au/developments/gordon-nsw-2072">Gordon</a> Village and Gordon railway station, Lume offers convenient access to Sydney's CBD while placing residents close to some of the North Shore's leading schools, including Ravenswood, Pymble Ladies' College and Knox Grammar. Lane Cove National Park, Gordon Golf Club and a range of cafés and restaurants further reinforce the family-focused lifestyle on offer, with the BMW iX3 50 complementing everything from local trips around Gordon to weekend drives and city commutes.

Construction is underway with completion expected in mid-2027.

[smartcode_project_cta:default project_id=7354]

Joel Robinson

Boutique Gordon townhomes now come with a BMW iX3 50

Two apartments have sold for more than $10 million at EADE Byron Bay, setting some of the highest apartment prices ever achieved in the coastal town and underlining the growing appetite for luxury beachfront apartments in Australia's most popular coastal locations.

The $210 million project by Vitale Property Group has now secured more than $70 million in sales, led by residences that changed hands for $12.75 million and $11.75 million.

The record-breaking transactions reinforce the shift occurring in Byron Bay's premium property market, where affluent downsizers and lifestyle buyers are increasingly opting for high-end apartments over large beachfront homes.

<a href="https://www.apartments.com.au/new-apartments/eade-byron-bay-29-shirley-street-byron-bay-nsw-2481">EADE Byron Bay</a> occupies a rare 6,000 sqm absolute beachfront site on the corner of Shirley and Milton Streets overlooking Main Beach and The Wreck surf break, just 350 metres from Byron Bay's town centre.

The 25-residence development is the first beachfront apartment project approved in Byron Bay in more than a decade and is currently under construction, with completion expected in May 2027.

[smartcode_project:default project_id=145590 project_image_fid=359521]

The project has attracted a mix of local Byron Shire residents downsizing from larger homes, alongside interstate buyers from Sydney, Melbourne and Brisbane seeking a permanent coastal lifestyle without compromising on space.

Designed by <a href="https://www.apartments.com.au/architects/hayball">Hayball</a> and with interiors by <a href="https://www.apartments.com.au/interior-designers/alexander-co">Alexander &amp; Co</a>, EADE comprises&nbsp;10 garden apartments ranging from 284 sqm to 622 sqm, nine with private pools, five full-floor apartments and 10 rooftop residences with private plunge pools, expansive outdoor entertaining areas and uninterrupted ocean views.

[smartcode_project:default project_id=145590 project_image_fid=359527]

<a href="https://www.apartments.com.au/developers/vitale-property-group">Vitale Property Group</a> Managing Partner Chris Vitale said the project's combination of scale, location and limited future supply was driving buyer demand.

"There isn't another beachfront holding in Byron Bay of this size and position that could be developed again," Vitale said.

"Buyers are responding to the scarcity and the irreplaceability of a site of this calibre and to floorplans they can't find elsewhere in the market.

"We are seeing buyers place significant value on quality, space, design, resort-style amenities and the rarity of the location. The sales achieved to date demonstrate that discerning purchasers recognise the long-term significance of what is being created at EADE Byron Bay.

"Many are coming from larger homes in the Byron region, or from Sydney, Melbourne and Brisbane, and are after the space, security and convenience, without the upkeep of a house."

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[smartcode_project:default project_id=145590 project_image_fid=359523]

The Byron Bay project follows Vitale Property Group's delivery of the Mondrian Hotel and Private Residences at Burleigh Heads, with EADE continuing the developer's focus on luxury coastal developments.

Residents will have access to a resort-style swimming pool, gymnasium, sauna, cold plunge pool, concierge services and dedicated workspaces, while the project is targeting an 8-Star Green Star rating.

EADE Byron Bay is being exclusively marketed by Projx Australia in conjunction with WHITEFOX Projects.

WHITEFOX National Projects Director Phillip Rand said demand had been driven predominantly by owner-occupiers.

"We are seeing buyers at EADE place significant value on quality, space, design, resort-style amenities and the rarity of this location," Rand says.

"The sales achieved to date demonstrate that purchasers at this level recognise the long-term significance of what is being created at EADE Byron Bay."

Residences at EADE Byron Bay are currently priced between $4.75 million and $15.95 million.

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Vitale breaks Byron Bay records with EADE sales flurry 

When buying an apartment, most people compare the big-ticket items first. Floorplans. Kitchens. Balcony size. Natural light. The view.

But there's one everyday consideration that often doesn't come up until after moving in: how parcels are delivered.

As online shopping has become part of everyday life, parcel deliveries have shifted from an occasional event to a regular occurrence. Australians spent a record $82.6 billion shopping online in 2025, with almost one in every four retail dollars now spent digitally.

For apartment residents, that can present a challenge.

If nobody is home to accept a delivery, parcels may be redirected to a nearby Post Office, left in a building lobby or common area, or require building management to step in. In higher-density buildings, where dozens or even hundreds of residents may receive deliveries each day, parcel management has become an increasingly important part of everyday living.

That can create a range of frustrations. A missed delivery often means making time to collect a parcel elsewhere, while packages left unattended in foyers or mail areas can create clutter and increase the risk of theft. What seems like a minor inconvenience can quickly become a recurring issue for residents who shop online regularly.

It's one of those details that rarely features in a display suite but can have a noticeable impact once residents move in.

As a result, buyers are beginning to look beyond traditional apartment features and consider how a building supports day-to-day convenience, including whether there are secure options for receiving deliveries.

Australia Post's Parcel Lockers provide one solution.

<iframe allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen="" frameborder="0" height="315" referrerpolicy="strict-origin-when-cross-origin" src="https://www.youtube.com/embed/CkF2oKmlACg?si=C50sDaoUUn2nuLmq" title="YouTube video player" width="560"></iframe>

Rather than having a parcel delivered directly to an apartment, eligible deliveries can be sent to a nominated Parcel Locker. Once the parcel arrives, residents receive a notification through the AusPost app or SMS and can collect it using a QR code or one-time PIN at a time that suits them.

The Parcel Locker network now includes more than 1,500 locations nationwide, with installations at Post Offices, shopping centres, transport hubs and an increasing number of residential developments. By providing a secure collection point, Parcel Lockers help reduce missed deliveries and avoid parcels being left unattended in common areas.

For developers, parcel infrastructure is becoming another way to improve the resident experience. Rather than relying on concierge staff or leaving parcels in communal spaces, secure collection points help streamline deliveries while preserving the presentation and functionality of shared areas.

For buyers, it's a reminder that the best apartment features aren't always the most obvious.

A generous floorplan or quality finishes might help narrow the shortlist, but the conveniences that simplify everyday life, whether that's EV charging, secure bike storage or reliable parcel delivery, often become the features residents appreciate most once they're living there.

The apartment feature many buyers don't think about, until their first missed delivery

<a href="https://www.apartments.com.au/developers/hg-developments">HG Developments</a> is doubling down on Maud Street in Newstead, filing plans for a new apartment tower just a few doors down from its under-construction Aire Newstead development.

Recently submitted to Brisbane City Council, the proposal is for an 18-storey building designed by bureau^proberts, which has drawn heavily on Brisbane's subtropical design principles while referencing the suburb's industrial heritage.

A total of 64 apartments are planned for the amalgamated 1,518 sqm site at <a href="https://www.apartments.com.au/new-apartments/17-21-maud-street-newstead-qld-4006">17–21 Maud Street</a>, a short walk from the Brisbane River and Newstead Riverwalk.

<img alt="First look: HG Developments plans 18-storey subtropical apartment tower for Newstead" data-entity-type="file" data-entity-uuid="a400c7fd-bd15-48f8-a63b-10ede92efe00" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/Maud%20st%20bldg.png?VersionId=.0vPmjpbC7CNP7kqGWa6L7rGIwsNExaw" />

"The building is defined by a series of vaulted motifs that reinterpret the arches, colonnades and layered facades evident throughout Newstead's historic built fabric," the Urban Design Report states.

"Combined with recessed glazing and generous balconies, these elements create a layered building envelope that provides shade, weather protection and opportunities for natural ventilation whilst establishing a distinctive architectural identity."

The proposal comprises 64 two, three and four-bedroom apartments across 18 residential levels, positioning it alongside a growing number of taller residential projects transforming Newstead's northern precinct. The tower incorporates extensive subtropical landscaping, with cascading planter boxes, deep planting at street level and a landscaped rooftop recreation area.

<img alt="First look: HG Developments plans 18-storey subtropical apartment tower for Newstead" data-entity-type="file" data-entity-uuid="1d8140f4-8b98-45cd-b1b8-1efe8c8e266b" src="https://s3.ap-southeast-2.amazonaws.com/www.urban.com.au/s3fs-public/inline-images/Maud%20st%20podium.png?VersionId=VAZtbCoD44YCJ57N99fQCAKeSJx7ldZs" />

Bureau Proberts has prioritised passive environmental design throughout the project, with generous balconies, recessed glazing and operable façades helping reduce solar heat gain while maximising natural ventilation. River views become available from the upper levels, while the building has been orientated to capture prevailing breezes from both the Brisbane River and the west.

The architects say landscape is intended to be integral to the building rather than an applied element.

"Vertical greenery, cascading planter boxes and elevated gardens are woven throughout the architecture, softening the built form and strengthening the connection between residents and the subtropical environment."

"Through the integration of landscape, high-quality materials and passive design principles, the development delivers a refined residential address that celebrates Newstead's heritage character while contributing positively to Brisbane's evolving subtropical identity."

Newstead has remained one of Brisbane's most active apartment markets in recent years, with a number of developers continuing to back the inner-city suburb.

HG Developments is currently delivering the 40-apartment Aire Newstead at 25 Maud Street. Fortis recently launched the 65-apartment <a href="https://www.apartments.com.au/new-apartments/crest-walker-newstead-12-kyabra-street-newstead-qld-4006">Crest &amp; Walker</a> on Kyabra Street, while builder-developer BPG and Don O'Rorke's Consolidated Properties are both expected to launch their respective Newstead projects before the end of the year.

HG Developments doubles down in Newstead with second Maud Street apartment development

Walk past a new apartment development promoting its sustainability credentials and it's easy to picture rooftop gardens, mature trees, landscaped courtyards and residents surrounded by nature.

But in many cases, that's not actually what those sustainability ratings guarantee.

Australia's leading environmental rating tools have played a significant role in improving the energy efficiency and environmental performance of buildings. Yet despite their focus on reducing emissions, many don't require developers to include trees, biodiversity or meaningful green space.

In other words, a building can achieve one of the country's highest sustainability ratings while containing little more than concrete, glass and hard landscaping.

That disconnect has led to the emergence of a new movement across Australia's property industry: nature-based cities.

The concept goes beyond designing buildings that consume less energy. Instead, it encourages developers to treat nature as essential infrastructure, integrating biodiversity, tree canopy, living landscapes and green spaces into projects from the earliest stages of planning.

Research has consistently linked access to nature with better physical and mental health, cooler neighbourhoods, improved biodiversity, stronger climate resilience and more connected communities. As Australia's cities continue to become denser, advocates say those outcomes should be considered just as important as energy efficiency.

Nature Based Cities (NBC) was established in 2022 to help accelerate that shift.

Founded by Hamton Executive Chairman Paul Hameister OAM, the not-for-profit was created after research highlighted a significant gap in Australia's sustainability framework. While existing environmental rating tools rewarded energy performance and emissions reductions, they placed little emphasis on the inclusion of living landscapes.

"We've always wanted to do more, and we know other developers who want to do more, but the ESD rating tools just aren't there," Hameister says.

"In Australia, you can have a five-green-star rated building that's concrete and glass with not a blade of grass.

"The focus is on reducing emissions, which is laudable, but there hasn't been enough attention paid to protecting and re-establishing nature. We need both for the health of the environment and for communities."

Since its launch, NBC has developed independent design guidelines and accreditation frameworks that encourage developers to prioritise ecology, biodiversity, tree canopy, walkability and living landscapes alongside traditional sustainability measures. The organisation first focused on medium and high-density residential developments before recently expanding into precinct-scale communities and masterplanned neighbourhoods.

Jan Talacko, founder of sustainability consultancy Ark Resources and a member of the Nature Based Cities Advisory Council, says the initiative addresses an area that has largely been overlooked by the property industry.

"Throughout my 25 years of working collaboratively with all stakeholders in the property sector, I've always favoured a pragmatic approach to sustainable design which encourages initiatives that not only meet environmental expectations but also improve amenity," Talacko says.

"Whilst we are making steady progress in relation to energy and carbon emissions from buildings, there has been much less emphasis on encouraging biodiversity and tackling the urban heat island effect.

"The Nature Based Cities initiative responds to a gap in the suite of tools currently used by the property development sector, which don't provide sufficient incentive, or recognition, for the integration of landscaping and greenery."

For apartment buyers, the shift is also changing the questions worth asking.

Rather than assuming a sustainable building will naturally include abundant green space, buyers are increasingly being encouraged to look beyond environmental ratings and ask what nature is actually being delivered. How much tree canopy will the development create? Has biodiversity been considered? Are landscaped spaces designed for people as well as appearance?

As Australia's cities continue to grow upwards and outwards, the next generation of sustainability may not simply be measured by lower emissions, but by how successfully developments bring nature back into everyday urban life.

Staff reporter

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